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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Easy to follow and quick results. I was surprised I had a better credit score than I thought.
This was an easy experience and it resulted in my 3 credit scores in a quick manner. Worth the effort!
Very easy to do and reports are clear to read, Provided reports of all different and old accounts and will allow me to verify the information that I need. The reports from the different agencies are listed clearly.
Easy to use and get what I wanted there was no hassle or issues all went very well.
Excellent service and I was able to immediately cancle after I recieved my credit report. Great customer experience and support!
It was very easy to maneuver through the site. I was just hoping for more info on the creditor and who to contact, if I wanted to settle the debt
No credit report. I need to Can am before you all charge me the monthly fee
Score of 620+ only to be denied from credit card companies. This needs to state not enough built credit.
I think it was very easy to go through; however, I did this on my VA computer so at the very end, it would not let me see my scores. I finally went to google on my phone and my scores came right up; however, I could not print them out because I used my VA email address instead of my Gmail address that belongs to my smart phone. I am old school and not good with this up to date technology! If I could have a printed copy of my report, that would be so helpful, otherwise, when I run a report again in October, I will be sure to send it to my Gmail account!
Thanks for the update on credit, although I do not need to pay for it every month.
Very good. Additionally had a chat afterwards and "Ashley" was very solid and courteous She's an excellent associate for you guys!
Simple and easy to setup inquiry. Privacy and confidentially safe. This information readily accessible for business use and my own confidence building.
Encouraged me to continue striving for higher goals because I can check back any time.
It was an easy process to sign up and get my scores. Thank you!
Lots of steps, hard to make changes if you want to keep your membership or not.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members