On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very smooth and easy to access and use the site. The information was broken down easy to read and provided excellent insight on my credit.
Great experience I really love knowing where I am according to my credit with help from sitejabber now I'm fully aware and will be visiting again in the future for further information on my status
After I got my Credit score and other information I took deep breath, I found where I have positive points or negative spots.
Was a long, dragged out experience. Glad there are NO charges associated with getting my Credit Report.
It was fast and extremely easy. Got the information I was looking.
Very please to reach out to them about my credit score. I will be glad to tell some friends and family members a great way to do business
I thought it was supposed to be free but it still worked
No issues to report all three credit check agencies were identical. I will be checking this information quarterly to ensure my credit is maintained. I found this website very user friendly and will recommend it to others in need of this service.
It was great, got a good score from each company too. I want to end my subscription with you, just needed the free credit reports. Please confirm your receipt of this with an email reply. Sincerely, Carol B
Was unable to dispute the credit card which has been paid of
It was easy to uses your site to get my three reports and copy them.
Im grateful fire this site it showed me everything I needed to know.
It was quick results. I love it the system is great and easy to use
Easy to use- good product. I appreciated the use - may use again at another time
My experience was fine but took a little longer because I wanted to cancel my membership. Didn't realize there was a fee and don't need monthly scores.
Website worked well, cancelling also worked well.
I must actually enter 50 characters into this stupid survey, so here is the padding.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members