On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Disappointed that I had to provide my credit card information, to get what is supposed to be my Annual Free Credit Report and Scores. Just means I now have to remember to cancel your service before end of free period. Total waste of my time and yours. If not for this, I would have given your site a 5 Star Rating.
It was good, I entered my information in and received my three scores within the hour.
Awesome experience. Everything was great. Very helpful. Will definitely recommend this to all my friends.
Simple and Pleasant. Easy to understand. Accurate and up to date information
Good information but a lot of other competition that cost less to monitor credit.
Easy to see all three in one place and compare the lists of creditors.
I wanted to pull report only. Please cancel this...
It was great and very helpful on what I was looking for!
I received my credit score quicker than I thought I would.
The website forces you to input credit card information and sign up for a $35 a month service. Rather annoying. It's also not convenient to cancel that service before you are billed. It got me what I needed though.
It was good and helpful to me for what I was needing to find out and I will be using it more.
Title sums it up. I don't want to have to cancel later. Just need a one-time free report and I appreciate the ease of he site.
Easy site to explore hassle free great site very helpful very easy to navigate
It was relatively easy very informative. Will stay on top of my report this year.
I've been wandering about credit karma's accuracy and this was what I needed. Even to find experian was higher score.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members