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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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It's the best of it's nature I've ever been on. I will definitely be letting a couple of my friends know about it
Very easy to do. Nice all 3 are together. I recommend it to anyone. I would use it again and plan to do so.
I received my credit report. Your program attempted to charge me a monthly fee
I called in and had that stopped as i was not aware the report had a cost assosiated with it
The person was very nice and generated me a conformation by phone where he had stopped that
I have the number wrote down as i got no computer genertated one
Having Fraud on identity at this time... need Help!
I did not intend to commit to a monthly membership and wanted a one time current credit score. I will need to determine how to opt out before January 11.
I completed and submitted all personal information requested, entered my credit card information for a one-dollar amount to be charged to my credit card account to verify that the card was active and within a few seconds my credit score was revealed along with what I would call a summary of my credit report. It was quite informative.
It was ok and took a while and some I did not understand. I do not want to enroll in your club for 29.95 a month. Cancel that membership. I was told it was a free
Service
I was not pleased with the experience. I did not want a subscription to your program and did not appreciate all of the time
Credit Report Service was easy, quick & accurate...
Went fairly smoothly. Got the information quickly and luckily no real activity yet so I am hoping nothing will happen
Everything was smooth and easy... I would highly recommend this service!
Still have concerns about derogatory late payments that was reported from the Midland Mortgage Company/ Mid First Bank. They are saying that they didn't report it.
It was great, i received the info i needed and i plan not to cancel
How can you say it is FREE! It is $1 now and $30 a month later.
Not really a FREE service. Deceptive practice and I will keep it for a few months then cancel.
Asked for verification of identity often, which was appropriate. Was not difficult to get report once verified
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members