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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Great info. Easy to read. Would recommend it to anyone. Thank you
It was a very good experience. The site was easy to navigate.
I had a very pleasant experience to get a my Credit report. All steps are very simple and fast.
I wasn't surprised to see that I am in the outstanding group. I have been a good steward over my monies all my life.
I would have liked to see explanation sections just to better explain what certain terms mean but for the most part overall it was good
It had very easy to follow instruction and I was very happy with it. Thank you.
Fast and quick to see the credit report to make sure I am where I want to be based on my financial goals.
It was my first time and I'm not really sure if everything was on the report.
When I received my credit report, I found an unpaid bill that I was totally unaware was unpaid. When I called you, you gave me the company name and phone number and I was able to call them and make the payment. Thank you for being so helpful and giving me the opportunity to get the record repaired.
My experience was fine. I don't know why I have to write anything at all especially something 50 characters long.
Fast and reliable. I'm very impressed with the cost and the options given. Thanks.
Ok thanks for your help, will use again for another member of the family
Thank you! I was able to find out what was affecting my score.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members