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The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Excelente servicio y atención.
Excelente servicio y atención.
Easy to access and info was helpful. Gave great information and was very complete. Easy to navigate
It was very simple and easy to read I was able to find the information that I needed and the fee was very reasonable
I wanted to double check the credit reports from my free sites, and was able to instantly access all documents needed.
Great great great great great great great great great great
Great had a great conversation with the lady on the phone hopefully everything goes well.
I enjoy the fact that I can get my reports in an app, although the credit score part of the app seems to not update to current date
I was satisfied with credit report and score; although I had a question of a report that was attached to my name; I was able to connect with the credit bureau and start some action to remedy the problem.
Credit check
I found this service to be fast and easy
Easy and informative! Going to give this a try and see how it helps!
NBC said the credit check was. A good idea because of covid and indicated i could get a free credit check at this site. When i got there, they require a trial subscription. Very misleading and disappointing
Excellent. I found the process easy to use and the information useful.
Thanks.
Excellent way to monitor your credit on a regular basis.
Site was easy to use and efficient. Was able to print and review my reports
Have been wondering for a while what my credit score is. Because I saw your website on the evening news it prompted me to feel secure. The only thing I was confused about were your devices, I choose not to have your $29 service which is automatically renewed
It's great, except I want to cancel the monthly subscription after the 7 days free trial and I can not do that online I must do it by a phone call. Inconvenient
I was impressed with the security to enable the needed information.
I was under the impression that the report was free but there was a $1.00 charge just to obtain the credit score numbers.
It was O K. I will give a different review after a while.

