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FreeScoreOnline

4.2

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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2

We monitor reviews for authenticity

Virginia
1 review
1 helpful vote
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All three Credit Reports - Free
June 7, 2021

Went through the VACU portal provided and was able to review all (3) reports. However, when you sign up it asked you for $1.00 that would be refunded and then Scoresence came back and charged me $29.95 for something I did not ask for. I called them and they tried to tell me that it was for monitoring. I requested a refund in which they said I should receive in 1-2 Business days. I will await my refund before I get the Credit Union invovled.

Date of experience: June 7, 2021
Florida
1 review
0 helpful votes
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Records on file
May 27, 2021

How long are the Chapter 7 bankruptcy records visible? Mine was discharged on July 2014. It should vanish in 2 months/ Correct?

Date of experience: May 27, 2021
California
1 review
0 helpful votes
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Credit Score
May 27, 2021

Good and easy to get current credit score. This is enough to write.

Date of experience: May 26, 2021
Kansas
1 review
0 helpful votes
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Fast, accurate response
May 23, 2021

Got my scores quickly without giving too much information.

Date of experience: May 22, 2021
Florida
1 review
0 helpful votes
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Easy to access
May 21, 2021

Easy to access. Thanks. Able to find what I needed.

Date of experience: May 21, 2021
Virginia
1 review
0 helpful votes
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Free Score Online
May 21, 2021

This is my first experience with online credit report. I had to have information corrected on my employment and it was corrected today. Very good experience.

Date of experience: May 21, 2021
Colorado
1 review
0 helpful votes
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NOT FREE AT ALL
May 16, 2021

You'll have to pay $1 AFTER giving all your personal information and social security number. What a scam! They say it's refundable but the fact of the matter is, you still have to pay $1 and give your credit card information as well.

Date of experience: May 16, 2021
Georgia
2 reviews
0 helpful votes
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Credit check
April 27, 2021

The information was very informative and it did not have information that was not mines listed.

Date of experience: April 27, 2021
Virginia
1 review
0 helpful votes
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Credit Ratings
April 14, 2021

Easy to access. Response was in a timely manner. I would recommend this service to a friend or relative.

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Obtaining Annual Credit Report
April 13, 2021

Great! I was very appreciative to be able to obtain a copy of my credit report.

Date of experience: April 13, 2021
Florida
1 review
0 helpful votes
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Just not for me
May 8, 2021

I want to cancel and it's just not for me. I got my scores

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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Great site
April 8, 2021

Very helpful! The site gave me exactly what I needed to prepare for some upcoming life events.

Date of experience: April 8, 2021
Pennsylvania
1 review
0 helpful votes
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Quick review
March 25, 2021

Using this tool was Fast and easy. Wether you're just curious or new to checking your credit, this is the way to go

Date of experience: March 25, 2021
Kentucky
1 review
0 helpful votes
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Good move
March 23, 2021

Was just checking my scores but happy to get the security that your program offers

Date of experience: March 23, 2021
Georgia
1 review
0 helpful votes
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Good service
March 17, 2021

I got my credit scores and report with information. Not sure if it was all inclusive of everything but at least its a start and tells enough information to see what is going on.

Date of experience: March 17, 2021
Georgia
1 review
0 helpful votes
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Was impeccable
March 17, 2021

Great,... free I hope and no subscription monthly charge.

Date of experience: March 17, 2021
California
1 review
0 helpful votes
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Dallas
April 16, 2021

Good the credit score was right on no big deal to fill out and it was quick

Date of experience: March 16, 2021
Michigan
1 review
0 helpful votes
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Good experience
March 11, 2021

Everything was straight forward. Great experience.

Date of experience: March 11, 2021
Virginia
1 review
0 helpful votes
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Good
April 5, 2021

I am not sure what to say. I had a good experience.

Date of experience: March 11, 2021
California
1 review
0 helpful votes
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Score updates
March 10, 2021

Great my scores are high enough where I can finally apply for a new place to live.

Date of experience: March 9, 2021