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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Confusing, hard to get real in formation that was truly helpful
I don't know that much about your place yet. Ask me some other time.
Many clear information why my score was so low. I also read the ways to improve my score.
Not satisfied with my score, but I hope I can go forward to be able to get the very good score. What can I do to have a very good score. Thank you for the information.
I worked with Anita. She was a great resource. She helped explain the credit tools. She also explained how to dispute incorrect information on my report.
I was able to get what I needed by following all the instructions that were provided. I was pleased to see all three reports and see all three credit scores. I was also glad to see that my scores had increased some since the last time i checked them. Hopefully I can keep them on the rise.
It would have been better without having to give a credit card.
Easy to read. Got the information I needed. Nothing else to say. Satisfied
The experience was ok until we got to credit card and a fee. Free is free why do you need my credit card? I do not like putting my card information online. It is just another opportunity for someone to steal my information.
Your site has provided me with the information I need to push forward in purchasing my own abode.
I am trying to purchase a home and I was needing to pull my credit to see exactly what I need to work on. This service was easy, secure and convenient not too mention affordable
Its clear concise and easy to print. Not bulky but very detailed. Its perfect.
As i looked into my reports 2 credit bureaus only had data up to April 2020 so I did know how to take that and I am now applying for my individual from each Credit Bureau
Great I don't have 50 character to include in this survey which I hate doing survey stuff
Service was good. Please cancel the trial. I was hoping to receive more detail on my report
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members