FreelancerReviews 20,194

FREELANCER IS A SCAM. FREELANCER IS A SCAM. STAY AWAY FROM IT AND ALSO THIS GUY Marcus C. [Freelancer Rep] *******@freelancer.com. I THINK THE GUY IS ALSO A SCAM ARTIST. FREELANCER IS A SCAM RUN BY SCAMMERS PRETENDING TO BE LEGITIMATE. THEY WILL TAKE YOUR HARD EARNED MONEY. I've had worst experiences with Freelancer, lost money. A lot of money. I think its time we expose the website. SCAM SCAM SCAM. THE WEBSITE ADMINISTRATORS ARE SCAMMERS.

Very poor customer service; most writers/employers have fake profiles and are only good with cheap work. Users often flip projects and award them to other good writers for less than half of the cost. It's a good marketplace for third world countries, but you can't make a living out of it (not even pocket money) in the rest of the world.

I was unable to withdraw my money because my employer's account (a scammer) was under review, which makes no sense in my opinion - why keep writers' funds (i. E. EARNED money) on hold because they originated from a fake acount, especially if the milestone was released?

Customer Service were unhelpful and advised me to try and convince the employer to follow Freelancer's instructions in sorting out the problems with his account. Who am I, the employer's mum? Is this what I'm paying fees for, to deal with conflicts myself?

The website chooses not to get involved unless users are persistent and damage their online imagine in some way (e.g. By publishing reviews or opinions). Very high chances for money to get stuck on the website or taken straight out of your PayPal account. The website is not a scam, but has poorly organised policies and the worst customer support.

Freelancer.com is not a scam. But their service is TERRIBLE. I was a first time user and put up a project for about 550 US$. I actually found quite a good designer who did a decent job, but the website itself caused me a lot of trouble (not the working with the designer). They are totally intransparent on what they charge. They upgrade your profile automatically to one where you have to pay if you don't notice it yourself and downgrade manually (they don't ask). They renewed my project automatically, and then wanted to charge me 5 bucks to close the renewed project I never wanted in the first place. I had trouble paying my designer because my credit card didn't go through. From my end everything was ok, but they just didn't claim the money from visa so it left my designer hanging for a long time. Their payment system was really bad. It never told me whether my card was accepted and whether payments went through. That made me really nervous because I didn't want to pay twice. So I always had to phone up my credit card company to check what was going on.
Overall, I got the freelancer I wanted and the work done. But boy, was it a lot of trouble with freelancer.com. I wouldn't be surprised if they go out of business.

The last thing that really annoyed me about the site is that it's so unclear what's going on. The site itself has a terrible design. It's not intuitive. Too many options. I would never recommend it!

I've been working on freelancer for 2 years now! As I am cautious regarding my money online, i always played safe with freelancers! And actually never had a serious issue with any of them! But i am now having the most ridiculous problem with their un-supportive support!

I tried to withdraw some money from my account and they said it takes 2 weeks to do that! So i canceled the withdrawal based on their directions!

3 days later, my balance goes to 0 USD saying that they did the refund! And this is not the worst part,,, so obviously even though i canceled the withdrawal, the "proper department" decided to cancel my cancellation and proceed with the refund!

Guess what? They refunded a paypal account that is no longer verified on my account! They are refunding the wrong account!

Customer support? They're sending me sh*t loads of emails to my account regarding the subject of the email which changes after each 2 emails, and no one answering any question directly at all!

I have screen shots and full emails if you don't believe me! I'm really considering a lawsuit! They're refunding wrong accounts! No one answers properly! It's a huge mess!

PS: honestly speaking i had no problems for 2 years with them! Ive finished 30 projects as an employer their, always fearing a scam from a freelancer, huh,, fate it seems not without a sense of irony!

STAY AWAY! The "Dispute" section will not protect you from scammers.

They let scam artists get away with the worst acts. I was lured to Freelancer.com by a guy I found on odesk. It turned out (and I found out later on) that odesk banned him several times over, and that's why he brings clients over to Freelancer. At first I felt comforted by the fact that Freelancer had this "DISPUTE" section complete with the ability to present evidence and an arbitration process, it seemed like I could have that assurance that if this guy pulled something shady, I could always turn to it. This freelancer turned out to be bad news. I wanted to dispute the last few payments for fraud on his part. I had a SIGNED agreement with that freelancer, in which he even signed his own name, address AND his FREELANCER.COM NAME! Not only did I think that Freelancer.com would be accommodating, given their dispute section, but I would have thought that freelancer.com would have been happy to get a scammer off their site.

Freelancer.com responded to me saying that they weren't going to do anything because the work was not processed within their "milestones framework" Can you believe this. I paid over $10,000, and all I kept getting from Freelancer was a mechanical response, with a "tip" for the future of using the milestones. Yeah thanks...

I wanted the last 3 payments sent to a scammer reversed, and rather than getting a helping hand I was given the blow off saying it's none of their business. Hey, If you're going to publish a "dispute" section, you're representing and advertising your platform in that way. People feel comfortable working with your platform because of that assurance. You can't just hide behind some buried technicality after the fact. Shameful.

I was a VWorker freelancer with 10 reputation. After vworker.com is acquired by freelancer.com, I applied on a project here and got selected.
( They fixed it after a couple of emails. But, response time was slow.)

After I completed the work, the client suddenly stopped any kind of communication with me. So, I sent him an invoice that he did not pay. So, Freelancer.com decided to cut off the invoice amount from me after 4 or 5 days! My account is showing negative balance. So, what did I do wrong?
Better switch to Guru.com or odesk or elance. They have escrow service that freelancer.com don't have yet. So, my money is protected on guru.com and I can work without tension.

I am extremely disappointed by working on this site. They put my account to limited suddenly without any reason. No response from support. I emailed Marcus, he told to verify identity when I provided that, they deducted full amount of a project and also charged fees and now my account is still limited with negative balance even though I received $330 from a project and had $18 as initial balance. I don't understand what to do. Just to inform others, be ware of this site...

It was not good. There are lots of employer are scamer. They cheated me twice. Once they award the project for some work like facebook page like and twitter likes but after awarding it they ask for money. Once they ask me send 70$ then they will pay me 80$. But i rejected the offer then they create the dispute. I lost my money with negative feedback. And another time same happen but this time i lodge dispute to scamer but freelancer.com deleted the dispute automatically and freelancer.com show the dispute cancel by me. But i didn't do that. I need my money back.

They made my account negetive with 300$ for the work which i already have done. And this is not the first time obviously... and when i spoke to my client he said his account is limited and they freelancer.com is debiting money from his 2 cards and he showed me his screen share as well... so where is the money now... I am making a team of people who have been scamed by freelancer to take some legal actions do talk to me if you are a victim of freelancer we have already got around 50+ people in our team

These people manipulate the settings. For example, they upgrade you with services that you did not manually select. Then they claim you manually selected it. They charge for services that were not rendered. I had to call my bank and initiate a fraud investigation. Odesk and Elance is by far better sites than this one. They used to rip people off under the name scriptlance. They have now changed to Freelancer. Support is no help, and they break the law to get your cash. Don't trust them. This Marcus person that they use to look like they care about fixing the problems on this site is not around when you are trying to work with them directly. A RIP OFF! I'm thinking about doing a viral social media campaign so they clean up their acts or get out of the game!

My review for freelancer.com Is a BIG Negative*******000. AVOID this SCAM site if you value your TIME and your MONEY.
They are NOTHING more than thieves sitting behind their desk and scam innocent people.
My account is suspended for a funny excuse they blame.One of my employers had some issues with them because they took money out of his account on an monthly basis without his authorization and he had no choice just file a reversal with his PayPal account because they refuse to refund him the money.
Funny thing is that freelancer.com suspended my account and does not let me to withdraw my money out of my freelancer account because of the issue my employer has with them.

Con artists, that's all I can say. Found a developer who did a great job, paid him, and then all the remaining funds in my Freelancer account 'mysteriously' disappeared. This was in early August. My account was 0, even though I knew I'd deposited an additional €30 or so extra. When I queried by email what happened the remaining funds they said, 'oh yeah, the conversion fee from euro to dollar, equated to €31.17' - exactly the amount I had left in my account.

They took my money extremely quickly - my developer, on the other hand, had to wait over two weeks before they passed it on to him, verifying his account etc. How come they never had to verify my account? Because they want to get my money ASAP and hold on to it for as long as possible!

Also, two days ago, I saw on my Credit card statement they're still taking money out of my account on an monthly basis - I'll ask on Monday and find out what the hell this is about. No doubt they'll have an answer. How does a 'business' like this stay in business? Avoid!