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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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Freelancer you have junk $#*!s and thieves yourselves claiming its credibility here. NONSENSE! Every morning i wake i find one of my employers account has been suspended and the only time you do so is when my account has been loaded or milestone created. Common guyz we are not eating stones. Or have you guyz become broke to the that you want to use that money to last you a couple of nights.
This site is horrible. If you're a quality freelancer looking to find jobs, don't go here if you live in the U.S. Most of the jobs here are employers (who clearly don't understand the need for quality) looking to hire people from India, Asia, or the Philippines with 'passable' knowledge of the English language. If you want a job that pays more than $2/hr you have to literally sift through hundreds of crap jobs. Their search functionality is lacking and clearly they didn't care about user experience when building the site. They probably used one of the $2/hour people to build their site. Complete waste of time.
Hi Melissa, thank you for trying out our site and for writing an honest review with the services and site's interface. As of this writing, Freelancer.com has over 11 million users and 6 million projects. I understand that the project budget, you see, is lower than your rates, but note that you can filter the project budget so you can see only those with a budget that is acceptable for you. To do this, simply set your preferred "Average Price" and "Average Hourly Rate." For further clarification, send me an email to [email protected] and I'd be more than glad to assist you. I hope to hear from you as I wish to hear more about your experience and insights on how we can improve our services. Thanks.
STAY away from Freelancer.com - They will do EVERYTHING and ANYTHING to rob you from your money. I made the biggest mistake of awarding a project from their site & the freelancer turned out to be a fraud. Freelancer support has been pathetic with responses we cannot do anything. Hey, you freelancer.com took the money, charged your commission, how can you just limit your liability? You have users listed as "VERIFIED" What does verified mean if you cannot get my money back. It is so better to pay directly with PayPal as they can get your finds back. If you care about your money, do NOT ever register on their site. They will ensure you loose your money & time.
Hello Aura, Marcus of Freelancer.com here. I would like to take a look into your account and see what has happened to the project you have awarded. Please send me an email at [email protected] with your username and project ID in concern. I will wait for your email. Thanks.
Why do we HAVE to put a star here? Why not a hammer or something?
Anyways, this website, is one of the most intelligent hoaxes and scams ever to happen. They help themselves to take away as much money from you as they need, consider themselves God according to Section 20 of their "License Agreement", and of course, you accept it if you're still talking.
Go figure, ridiculous people, of course happy to invite you and as soon as you get some cash, bang. It happened, it happened, it happened, I worked there since 2012, and everytime I get 10 dollars freelancer.com deduces 9. So I accumulated like 12 dollars, and so the rules say you can't withdraw them until you reach 30, and wait for 15 days, to pay the rent, the electricity for the computer you're using, and food, if you're not a robot. In the meantime, I hear their people get 2 to 3000 dollars a month?
Nice, cute, amazing, $#*!ING THIEVES?
I'm contacting my lawyer as we speak, who's in Canada, because $#*! it. I worked for two weeks doing freelance work with my car and got 5 grand. In three years on freelancer.com I haven't made a single cent.
Only article needers who want to make more spam to clog the internet or steal people's money by lying about products and reviews and so on,...
Or people who want to crack program or make their assignment for University so they can get a good diploma from a US University and you get to do their work on freelancer.com later on because they know the "secret", and even though you're good at it, they know how to lie better.
And of course, let's not mention the fees. And the tricky "stuff" you shouldn't do if you don't want to lose.
I guess we're all just a bunch of sorry $#*! losers then, hein?
Freelancers. They should all be $#*!ing shot is my opinion. Either you know how to $#*!ing do the job and work for the government or you're a shmuck who was copying answers off my paper in exam day. At any rate, fair is fair. If that's what people want, I'm a trickster.
So, let's see.
Any people interested in doing something about this?
I'm going official to make sure such websites don't ever get a chance to ruin my breakfast again. $#*! these people looking for easy money.
Hi there Cruentos, Marcus of Freelancer.com here. First, I would like to thank you for feedback on how you find our services. You have mentioned here a lot of issues which I wish to address. Please allow me to assist you by sending me an email to [email protected] with your username and details of your concern. You have mentioned about a project where you have earned $10 but $9 was charged. Please provide the project ID and be assured that I will be looking into it. I look forward hearing from you.
I recently did a lot of work for this employer on freelancer.com. The work consisted of designing and modeling a very difficult and pretentious house. The project was for 1000 USD. I did all the comunication and payments through freelancer.com as any well intended freelance would. 4 milestone payments of 200 USD each were made and released from my employer and ended up in my account. The day before project completion all funds were retracted from my account by freelancer.com because the employer's account was "questionable" I could not contact my employer, because he had terminated all chanels of comunication. I adressed the problem to freelancer support team, and they responded very fast, but there was nothing they could do except refund me the 100 USD (10% freelancer fee for accepting the project).
I believe that freelancer people are well intentioned, but professional con artists, like this guy i worked for, can break their system regardless of all the precautions they take.
Mr. Marcus C. Please be so kind and take a look at ticket CXX-985-*******. I hope that you will find the crack in your system that allows people to do this kind of scams.
Sorry for my bad english spelling, but i am from Romania, and i am a bit out of practice.
Hi Radu, I regret to hear what has happened to the payments you have received from one of your employer. Review of CXX-985-43626 shows that my colleagues were already able to clarify this. We greatly appreciate the further information you have provided, specially the two new projects. These were already forwarded to our Report Violation Department and they are already investigating your report. Be assured that they will provide you a feedback through your ticket ID: CXX-985-43626. Feel free to email me at [email protected], should you have any other concern which I can be of assistance. Thanks.
Hi Marcus,
I feel the site is very useful. But the problem with me was, when I was talking with a client, by mistake I provided him my mail id. It was not at all intentionally. What are the steps freelancer can take in this case? I am from last 6 years with the site and this is the first time I commit this mistake.
Hello Minal, thank you for your review, about the site. We have a specialized team, called Report Violation Department, who carefully review the user's violation and the sanction they will provide will depend on the information they have gathered. Send me an email at [email protected] with your username so I can provide you explanation and recommendations based on your account. I will wait for your email. Thank you.
I just visited this site first time and I see there are many users who got their account suspended. I am not happy and more shocked that many users un-happy
I am one of users from freelancer.com since last 8 years and I would like to know from Marcus if by mistake I posted email ID in freelancer.com chat board before project awarded to me will my account suspended?
I am just asking this as Intentionally I did not post email ID to client but by mistakes as that client was with us in communication in past and I just mentioned in chat window like this "I have send email to you with ID: *******@XYZ.COM" and he replied back yes received mail and then I mentioned to client that we will deal through freelancer.com only for this project and he agree also.
But my concern with my account after checking so many users review
I know freelancer.com is not allowing posting contacts and I agree with that too but I made a mistake so want to know will my account suspend.
Thank you
Hi Bhavesh, Marcus of Freelancer.com here. Please send me an email at [email protected] with your username and be assured that I will take a look into your account to see what caused your suspension. I look forward hearing from you.
My advice to everyone will be to do not get involved with this company. If you are then terminate your account ASAP!
Believe what people are complaining about this company everybody is right on. This site is a partial or complete scam, have a lot of hidden fees and god knows how many complexities which they will throw upon you sooner or later.
Read their User agreement thoroughly before signing up and you will find that
Under Funds (https://www.freelancer.com/page.php?p=info/terms)
V. the amount of funds showing in your Account is not insured and is not a guaranteed deposit; "
Vii. We will hold funds in respect of the amount of your Account (including Milestone Payments) in an account held by us with a financial institution (or in any manner that we decide in our sole discretion from time to time) and such funds are not segregated into a separate account; and
Viii. We may commingle your funds with funds of other User's and our own funds and such commingled funds could be used to pay other Users or for our general corporate purposes.
WTF!
Contrary to some of the comments below. I have found freelancer.com to be a great marketplace for finding workers with great skills in developing economies.
I have used multiple freelancers on a number of projects for web design, creative, Seo and virtual assistant.
It's a great portal for connecting with keen, motivated and hungry talent. Like all sites, they're will be problems from time to time - but the responsibility should be on the individuals judgement in finding the right person for your job.
My account was limited after l accepted a project from a user that the site had verified, the user asked for my skype i. D to make the conversation easier, l provided it and customer released funds a day after employing me, freelancer revoked this and said it looked fradulant, l was shocked because my work was gone just like that, but contacted client on Skype, since project was on going, client assured me they were taking the issue out with freelancer then created a new project for me using a new account VERlFlED again. And now l have been limited and its virtually impossible to get anyone to answer my emails. L get automated responses, and even help desk beats about and never answer me directly. Such kind of treatment can really make someone break mentally. Why does freelancer do such to their clients?
Hello Pre, Marcus of Freelancer.com here. We appreciate your feedback about your experience with our Support. The explanation you have provided has been noted by our Verification Department. Thank you for your cooperation. I have updated our email thread to further discuss your account issues. If you have any other concern which I can be of help, feel free to update it. Thank you, Pre.
Horrible horrible website. A guy first posted a job and I bid on it, after that he says he will pay me only Inr 30 on each article and I was like hell no, I'm not working for you then so he goes on to abuse me, use crass language and I can't block him, nothing. I reported him to Freelancer and his a/c is still active and he keeps posting jobs.
Another a/c got me to work for him and refused to make an initial payment and then he made me write for him and refused to pay for it! He just blocked me off and now there is no way I can take any compensation.
Another freelancer gave me a job, I got charged 10% and then he makes me write one and later says that this was not what we were looking for (without giving me any prior info) and then he offers to pay for the freelance fee and not for the work I did.
My advise, keep away from this website, it's bad news people!
Hi there Nicole,
I understand how frustrating your situation is. Thank you for granting my request to send me an email. I have just responded to it. I look forward to your response so I can further investigate to what has happened to these projects.
Regards,
Marcus
Freelancer.com
It is SCAM. Freelancers lack any experience and expertise. They are actually can provide nothing. Do not go to them
Hello Sam, this is Marcus from Freelancer.com. I regret to hear that your chosen freelancer failed to complete your project. Would you be able to send me an email at [email protected] with your username? I wish to review your project and see what went wrong so I can provide you proper assistance and recommendation. I look forward to your email. Thank you.
I have just started to use this website, thinking it would be good for getting projects. Unfortunately, I won a big, and $13 were deducted immediately from my account. I worked on the project hoping to receive payment and good reviews. I finished 6 articles and asked for milestone payment. I did not get the payment and my $13 were wasted. Even worse, the employer is not responding at all. He had asked me to connect with another person for work while he will take care of only payments but now none of them are responding. I have messaged the employer several times but without any response. Would freelancer return the deducted money if the employer doesn't pay? Why is freelancer deducting money from freelancers accounts when they haven't earn a penny. I feel like cheated. I thought it was free to bid as was written all over but if the employer is the actual payer, shouldn't freelancer take initial deduction from them rather than from a freelancer who hasn't even earned a penny? I am really frustrated with the system even at start. There is no way a freelancer gets security? Now launching a dispute is the option suggest but with a precaution that it should be last resort. Now how long should a freelancer wait for it to become last resort? If employer is not responding, how long should one wait? What about the money already deducted? Will they credit it back? First experience, worst experience. I shouldn't have started working without getting any payment.
Hi there Pooja,
My name is Marcus and I'm from Freelancer.com. First of all, we would like to thank you for utilizing our site to showcase your skills, though it is sad to hear the experience you had with the employer who have hired you to write articles. Your feedback and suggestion with regard to our current system, specifically how we charge project commission fee, is greatly appreciated. We are dedicated to providing exemplary customer experience to our Members so be assured that your complaint will not be taken lightly.
Please send me an email at [email protected] with your username and project ID. I will take a look into your account and project involved to understand what has happened. With regard to filing a dispute, it will be your discretion on when you wish to do it. You can utilize this feature anytime if needed.
I hope to hear from you, Pooja.
Thanks.
Hi Mr Marcusc,
Yes please proceed the *******/-inr to billing department to proceed on Monday but i am getting another mail form freelancer when i request withdrawal to verify my identity when i already verified it successfully and when i am seeing it into my account yzqtech it not showing id verified please correct this error from your system also so that i continue to serve my clients best
Thanks
Hi there injucremedies, Marcus here. I appreciate your time for sending me an email. Thank you for giving me the opportunity to help you resolve your account limitation issue. If there is anything else I can be of help, feel free to update our email thread. I'd be more than glad to assist you. Have a great day.
MY Account is suspended for some reasons and its been 2 weeks that i ddint get any response from them, when even i contact them over chat, i get only one response that they are working and their Bloody Tier 2 team is resolving the issue, I dont know whether they are working on not but they always give false update on the issues. This is really not trust worthy and i didnt notice in any of the other freelance sites.
Hi Manu, Marcus of Freelancer.com here. We regret to hear any inconvenience you had when your account was suspended. The suspension has already been lifted and you may now continue with your transactions. Should you need my assistance, don't hesitate to email me again. Thank you.
F*ck this site. Eaten up my $954 and saying due to security issues. I will make sure all my clients charges back... A^sholes are earning money in these ways. Stop cheating and send ur daughters sisters and moms to whores den and earn money in a better way
Crazy,
I got bills for about 1350eur and I don't know why since the site says my expenses amount to 890.
Furthermore, two weeks ago I had to have a refund for 200$. Never got that money.
Hello Silvio, this is Marcus of Freelancer.com. Please send me an email at [email protected] with your username so I can review your account and see what are the charges. I'll also check with our Billing department the status of your refund request of your $200 funds. I look forward to your email.
I have used Freelancer on and off for a while now, at first i had a very negative attitude due to the way the employers behaved, they never seemed to ever be serious with their projects. Because i was a free user i thought they couldn't trust me with their projects, so i decided to upgrade my account... I promise you i see no difference.
Truth be told i haven't been cheated directly but due to the vibe i get from these employers. I decided to look for people with similar views and those that had got worse... so here i am.
Hi there Steven, this is Marcus and I'm from Freelancer.com. Thank you for utilizing our site to showcase your skills, though, I regret to hear that you are yet to be awarded a project. Would you be able to send me an email with your username? I wish to take a look into your account, specifically your profile so I can provide you with tips and recommendations which may help you in winning projects. My email address is [email protected]. I look forward to your email.
Freelancer.com is 100% REAL SCAM WEBSITE! NEVER NEVER NEVER SUBSCRIBE OR ENTER YOUR CREDIT CARD INFO in this website.
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Again I lost another 1100 USD, an outcome of 1 month working for one of my clients. Professional thieves is this website freelancer.com. I could reach key persons in Australia who can close this website. I'm preparing to file lawsuit against them, what is requested is just 20 Cases who was under scam of this website, I'm collecting the cases now, please send your case to this email: *******@gmail.com
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Freelancer.com withdrew 500 USD from my account without my knowledge and after the client agreed to pay it to me as an initial payment. Freelancer.com delayed my project and putted me in bottleneck, Now my client is complaining and dispute. You have no right to withdraw money from my account after the client Release it to me. Why you withdrew those 500 USD the initial payment which made from my client to me?. I should use that initial payment to find people supporting me in doing few tasks related to the project I'm doing, it wasn't for my pocket. You are putting a system of payment that you don't respect it and you don't follow it, you break it whenever you want and play with it whenever you want. You have a bad website that I regret to be subscribed to. You wasted my time and effort and money too. Ooooh my GODDDDDD mmmm incredible you are. I don't advise anyone to come near this website, THEY KNOW HOW TO STEAL YOU IN LEGAL AND ILLEGAL ways too.
Hi there Sam, Marcus from Freelancer.com here. Thank you for your feedback with our payment system. I wish to understand what has happened to your project and $500 USD Milestone Payment. Send me your username and project ID through an email to [email protected]. I look forward to hearing from you and resolving your issue.
So I've created a contest on freelancer.com with prize for over 700EUR. When submitting the contest it told me I would get 180+ submits, I got 17. The quality was absolutely crap, so I've asked for refund. The money got deposited into my freelancer 'wallet' - after I tried to withdraw them, I was told I can withdraw them only onto the credit card that I've used to make payment before - I told them the card no longer exists and I was issued a new one. The customer support was and still is unable to help me with this. So my money is stuck in my freelancer account. I absolutely do NOT recommend freelancer.com - crappy quality, crappy customer support. AVOID
Hello Dusan, my name is Marcus and I'm from Freelancer.com. I would like to review your account and see what has happened to the contest you have posted. Please send me an email with your username at [email protected]. Be assured that I will also be coordinating your refund issue with our Billing department. I look forward to your email.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.


Hi there Timothy. I regret to hear that the account of employers who hired you has been suspended. My name is Marcus and I would like to assist you with your concern. Please shoot me an email at [email protected] and be assured that I'll check on your issues and see what we can do to resolve it. I look forward hearing from you.