FreelancerReviews 20,196

I am very interesting in web development projects. I got 2 web development projects and this is my first projects. Then I searched site on the internet for my projects that time I got rentacoder.com. I completed my work with the help of this site and it was an excellent projects and I got lot of appreciation from my colleagues. Rentacoder.com is an amazing site for the web development projects.

Signed up and saw they only want to pay McDonald's wages to engineers so I never used them and never gave them any credit card information.

Last month there were four charges amounting to more than $1,300 made. There was also another fraud charge so it could have been someone else using my info to charge Freelancer but still, I don't trust them.

I had in my account ******* inr and when i withdrawal my payment freelancer cancel the payment process and limited my account by saying that i linked two un known accounts while i never worked with them and do not know them and when i provided all documents as they asked the not activated the account as they want to cheat me with my approx 400 usd. Any body tell me how to take legal action against them so that i get my my 400 usd? Specially about that guy of customer support as he giving me harassment since 2 weeks and not giving any solution and each day he coming with new excuses of limited it and not ready to send me my earning. Too bad service of freelancer i recommend never work on this site they are fraud will eat your hard work's earning,.

Cheater site.
One user abused me for 6 times continuously, and I kept complaining. Last they told me, they can not od anything. When it wad for 7th time, they replied, with same cap copy paste reply of some $#*! up rule email.
Stay away from this site.
The CEO is the biggest mother$#*!er.

They are the biggest scammer. We just signed in on Sept 19 and by Sept 25 they have taken over $250 in fees. Every hour if they can they will charge $20 for something or the other. They make sure that your account is always at zero. Do NOT waste your time with them. They will never give you a phone number and the person who talks to you never knows anything abt finance. She always has to get back to you. There is no escrow acct setup, the money you give them just disappears. My account is always at zero balance. You pay fees when you give them the funds and when they refund the funds you pay fees again. SCAMMER!

What happened, in short, is: I have accepted a project. The 10% commission was charged against my account straight away. The next day client fails to provide materials for me to work on and the following day he says that he needs to cancel the project. He cancels the project and here's a fragment of the discussion that followed with freelancer.com chat support:

[...]
05:18 Rose D: It shows that the project "Write a script for a live bettering website" has indeed been cancelled.
05:18 Rose D: What I can do for you is contact your employer ******** about this project if they are still interested in working with you. Would you like me to do so?
05:19 [user]: What?
05:20 [user]: Why would I want you to do that?
05:20 [user]: The client told me alredy he can not supply the materials required and is thus cancelling.
05:20 [user]: Have you seen my question? I have asked when are the $20 that were taken from my account when I accepted the project going to be refunded to me?
05:23 Rose D: Generally our project fees are non-refundable, regardless of the completion of the project.
[...]

What followed next is freelancer told me they would refund my $20 as an exception.

This is just one of my many disappointments with them regarding a lot of different issues.

Freelancer refused my PayPal refund of $247.89. The programmer's work got me PERMANENTLY SUSPENDED FROM MY AMAZON. I CANNOT USE THE PROJECT I PAID FOR!

You also changed the information ON MY ORIGINAL JOB: https://www.freelancer.com/projects/HTML.1-Javascript/Amazon-Payments-Advanced-API-Integration.html

It now appears that the work was never done!

You refused the PayPal refund AND you took the funds from my programmer and are keeping them. WHY DIDN'T YOU REFUND ME?

The four payments I made to Freelancer are as follows:

*******@xxx.xom $3.37
*******@xxx.com $56.57
*******@xxx.com $1.08
*******@xxx.com $186.87

Total refund is: $247.89

Beverly Wolf
*******@yahoo.com

USA

I've been the CEO of two small advertising agencies, VP of marketing for a contracting firm that made me personally responsible for $millions in contracts; and a well established radio talk show host. In over 40 years I HAVE NEVER HAD A WORSE EXPERIENCE THAN THAT INFLICTED ON OUR FIRM BY FREELANCER.com.

At first I was pleased because of the quality of the work by the artist selected for our project. Then the unauthorized charges started hitting our account.

I notified PayPal, they are very legitimate, and they worked with us to get at least a partial refund. There were over $900 in unauthorized charges when I filed a dispute. The minute the dispute was filed our account with Freelancer was "limited." That led to a cut off in communication with the artist. The project (which was time sensitive) ground to a halt.

The damage is done. We will never be able to complete the project by the Christmas season. And we LOVED THE ARTIST's WORK. We may have lost $thousands, and in good conscience we will honor our commitment to that artist which will cost even more; but the least we can do is warn you that our experience was horrendous! It's a bloody shame; because if they had dealt ethically we would have continued working with them for years.

Oh yes, don't pay any attention to the "good reviews" that appear below. I can't prove it but I suspect that they were written by the creeps who are running this scam (my opinion) or by some hack flack, paid to polish up the image they have destroyed by their actions.

By the way, I gave Freelancer a One Star rating only because Sitejabber doesn't have 1/4 of one star options,

Freelancer.com simply refusing to refund project fees for an abandoned project. I was charged USD 311.08 as project fees for a project. Then client released 850 GBP as milestones. But after that client abandoned the project after filing a dispute. Now I am asking freelancer.com support staffs to refund me USD 241.73 as the project fees should now be calculated on milestones released, not on project amount as the project is now abandoned. But they all reply with me same old logic that they don't refund any project fees. And I did worked for this client earlier and got very good reviews from him. So its not a introduction fees any more, its project commission. We already knew each other very well. But freelancer.com support staffs don't understand this and keeps replying me same old statements. I am quite frustrated with this.

So if you accept a project and paid project fees. But after that client does not want to proceed for whatever reason, freelancer won't refund you! This is really surprising and surely not a fair practice. I am also surprised that they don't have any such clause in their TOS.

Further update on 27th March, 2015
Freelancer didn't refund me any fees as I mentioned above based on logic that I might have given project files to the client and I just checked with the client he is still unable to find suitable developer. The whole dispute was wrong, client didn't like the design later and started dispute, although he approved the design initially. He delayed the whole delivery because he didn't like the design later on and he can take me to dispute. I told repeatedly about those issues with client to Freelancer, but they never heed to it. So you can never expect fair dealing from freelancer.

Wow. This company should be listed in the top ten WWW scammers! And give them first place!

I helped pay off a friend's freelancer account which was in arrears by $16.00. Two weeks later another charge appears on my credit card for 4.65 for who knows what.

I checked my freelancer account and did not see any charges, only on my card.

So I contacted freelancer.com to cancel my account since they are charging me fees for no services or reason. They cancelled my account August 24 and guess what? I just now found another charge on my card for September 9th for $10.65.

I contact my credit card company (payoneer) who states that they will not file a dispute for anything less than 20.00. Freelancer more than likely knows this and will continue to bill my card since they know payoneer cards cannot be disputed for anything under 20.00.

This means Payoneer system will allow freelnacer to continue stealing low amounts of funds from my payoneer card with no recourse! For that reason, I am forced to close my payoneer account of get constantly ripped off from freelancer.com Unbelievable how a company like this can still exist!

Am not sure why my withdrawal is taking so much time to reach my Paypal because of this I have not been able to work properly. I tried contacting the support like 3-4 times and they just replied each time I have to wait its almost 4 days now and no reply yet this really poor piece of work? I did my work well and my clients appreciated that as well and they paid me back and when am trying to withdraw they are delaying it? Finally when I contacted them they are saying there is some Engineering problem with withdrawal request?

VWorker veteran here. (2005-2012 rip. Last rating: top 300)

I am staying away from freelancer.com after they acquired vWorker. Firstly, I don't understand the reason why they acquired vWorker, almost all of the freelancers knew about freelancer.com but they didn't use it. It's reason may be various: policies, bidding structure, arbitration, support etc... A lot of people chose vWorker and vWorker really had it's own culture of freelancing.

Once freelancer.com acquired any other already running business, they SHOULD respect the other culture which directly affects thousands of people.

One simple example, I have tons of successfully completed projects and I kept hidden the information about project prices. I have my own reasons to keep it hidden. What happened in freelancer.com? All of my projects' prices are now public and support service says it's impossible to hide them.

If they are not supporting old work culture of vWorker, why did they acquire it?

This is why I quit working with freelancer.com, they think they can force people work with them.

I communicate with Kayla B.
She solve my issue with in few min.
Appreciate her work regarding solving my issue and understand the issue

Hey guys I am the most recent person who has been repeatedly scammed by this site. Again reversal of money! These freaks have no control on whats happening and their pathetic support.

I feel scammed, i started working for an employeer who released the first milestone of 100 usd, well, to my surprise www.freelancer.com keep 43% of my money in fees

14$ for money conversion (the must have an unicorn magically changing the currency)

27$ for "clicking on i accept this project button" wich is by far the most expensive click on a website button i´ve ever freaking made

I know taht this sites live on fees, bu THE BLOODY 43%, isn´t that thievery? I only received 57$ for MY WORK, from the 100$ the employer released, cause of that i had to quit this proyect, i don´t want a scamming website like freelancer.com steal my money

PS: check the photo for details

Freelancer.com is a fraud company. They stole your money using chargeback term. They can even stole your payment year back project.

Freelancer is the worst company ever. They truly are the worst. I feel like shooting them. They have blocked my money because my Employer didn't verify his residence address. WHAT!? What the hell!

You bloody scammers why didn't you verify him before he was able to post a job and accept bid for it and even award the project? You are verifying him now when he has paid me you bloody $#*! scams. Why did you hold me for that? I verified my self what is my fault?

Are you really honest about verifying him or more interested about blocking some $$$?

I have been with Freelancer for a bit now and have had a horrible experience. I have been designing for 10 years and have done a lot of real world work, but the only real work I had on freelancer required me to contact the person outside of FL.com. Other than that all it is are people who want stunning designs for 25-50 dollars, and then say things like "stupid American" I have had a contest holder choose another design then use my png anyway. I will not be using this service OR recommend it.

I don' suppose I can select a negative star. Site not operable on 10 computers I have access to between win xp, 7 I submitted for refund of serI don' suppose I can select a negative star. Site not operable on 10 computers I have access to between win xp, 7 I submitted for refund of services they emailed me said they know the site doesn't work on many computers refused to refund paypal also decided to side with them on membership fee as the fee has nothing to do with them being able to provide a service as advertisedvices they emailed me said they know the site doesn't work on many computers refused to refund paypal also decided to side with them on membership fee as the fee has nothing to do with them being able to provide a service as advertised