FreelancerReviews 20,198

Found what i was looking for in freelancer! An amazing partnership that could have continue trough freelancer IF freelancer wouldn't decide to keep the money for themselves
They took the payment and never give it back to the worker or me! Under stupid security reason! Very strange that a website accept to take money for them but refuse to give it back because they can't be sure of my identity after i send them pictures of me with my ID, proof of residence... DONT USE THIS WEBSITE

Hello All,

I am writing this so that you keep away from this money robbing site.
Let me explain my case here first
I did bidding for a project and got awarded for same(ID: *******). When I accepted this Fixed project, the project fees were immediately charged from my paypal account, it was 227 USD
So once i looked into my balance it was showing me in negative and my credit card was charged for 14k INR I was shocked to see that
As this employer himself was someone who actually wanted to get hired and looking to work to earn money as he mentioned to me in message when I tried contacting him after project is awarded to me
So now i got to know that this project is created as a mistake by that employer an do not involve any work So i raised the dispute and ticket over the fee taken from me
And I explained everything like above but i got reply that it is a project fees taken when you accepted the project the freelancer team does not even want to read what i said about the employer that he has done mistake by creating project not me by accepting I have raised the dispute at paypal site as well I am not sure what they will decide but i am sick of freelancer people who do not want to listen to freelancers and just charging fees without having any concern whether the project is genuine or not or if the freelancer is not going to get paid how can they give the fees, I am thinking about filing a legal case against them If i do not get my refund back in next couple of days
I will not lose my hard earned money to these cons I have decided that

I recently joined Freelancer and secured the services of a freelancer and created a milestone.
Amazingly and without explanation, my account was cancelled. I don't know what basis this decision was made however I will say that I am not one to conduct myself in a manner that is underhanded. I read the terms of use and I am still none the wiser. Very unprofessional. Would not recommend to anyone at this stage.

UPDATE:

Freelancers attempts to suggest that they have addressed this matter falls on deaf ears. Their response was unsatisfactory. They simply refer to their said terms of use and state that the account can be closed without reason or explanation. This makes it extremely difficult to understand the basis for their actions which was the whole point of this post. My theory is that they are unable to offer any valid explanation as there is no basis for the closure

Hai, i would to share with all the freelancer out there. This site is very poor services and SCAM the freelancer.

Here my story.

1. I taken a job and the job is completed. The site is also alive at the internet.
2. All the payment and process done nicely.
3. After 1 month, suddently the client complaint the job is not done.
4. Freelancer suddently refund all the fund and milestone that been paid.
5. Up untill now the process is not compelted, it been 2 month.

So guys please stay away from this site. This is really a scam.

Freelancer.com guys wont check whether customer can pay the money or not and don't validate their authenticity. But when they accept a proposal from a service provider, they immediately deduct the commission from service provider. When the customer is not responding to any queries or not paying the milestones, these guys says it is our responsibility to look after when we ask for refund of commission as there is no transaction happened where your service provider earned through your website. You simply say we cant refund. You are cheaters. Isn't it your responsibility to check that service providers interests are also upheld as you are charging a 3% commission. In my case aren't you people think that your are charging me without doing any thing from your end?

I am very sad today because when i have try to logedin in my account i have get the message "This account has been closed". I have done 71 project with 5.6 earning rating and also 4.8 stars rating. I have also 609$ in my account. I am working on freelancer.com past 2.5 years. I have much of hard work for my account. I am depend on freelancer.com because i have created account on his business website but i am not freelancer.com Servant because when i have took the project then i pay the fee on each project. I will be wait few days for my account if they will not open my account then i will go court and hire the lawyer for refund my $609.
Thanks

Today when i have logedin to my account i have just find message your account has been closed. I have done 83 project with 6.5 earning rating and also 4.4stars rating. Really disappoint they are treating the working like their salves. I don't know why he closed my account because he has not sent me any email or account limited email etc... I have also 28$ in my account. I was working there from past two years and contribute more as i can there but they un remember my time and effort...

My personal experience with Freelancer: I wasted my time and money in simple project (content/Article writing).
Project bidders:
People with no knowledge and has got good review (don't know how they got good reviews could be paid reviews!) and they bid lower price then negotiate the price with you and increase it. Do not deliver project on agreed time and they wont respond for your messages. Once delivered they wont give you time to review and nag you constantly to release the funds for the unworthy work they have delivered.
Freelance Accounts:
They are many hidden charges which they don't tell you subscribe with them, you have to figure it yourself by checkig the transaction history. Some of the hidden charges are.
Deposit fee ($. 30 Fixed +2.30 %)
Project Adding fee + 10% GST
Project deletion fee + 10% GST
If you got less than 30 AUD in your freelancer account then you can't withdraw funds! You are trapped. You have to transfer more funds to match the minimum 30$ so that they can again charge you Deposit fee ($. 30 Fixed +2.30 %).
My recommendation is use a different outsourcing platform! Do not waste your money and time!

I've had a few jobs pan out pretty well, but as a very qualified composer, audio services, most of the jobs are not worth responding to, very low price range, many clients don't know what they are looking for and don't have the knowledge in a particular field to ask the right questions. I've had more success on websites that specialize in my particular field of expertise. Also, I provide much info on my resume, past clients, etc, but Freelancer provides no info on prospective clients, bidding for services, what they've done in the past. Would not recommend for a serious professional.

Its a terrible service, partly beacuse the payment systems is bad (frrelancer holds on to my refund for no reason) but most because you get so many offers from freelancers which do not read your job description properly and just want to deliver some stuff to get their money as soon as possible. You need to explain so much to them that you are better of with some real service. Good stuff does cost money.
On the last job a freelancer (teambeedesigners) started the job, delivered poor work (actually just copied code from another website) and finally was not able to complete. Smart enough he did not properly accept the job via the freelancer platform so i was not able to give a bad review on freelancer itself.
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Now we are writing 8th of october and i am still waiting for my money which i claimed on 29th august. Freelancer is just playing time but saying refunding is not the same as withdraw - what the heck? And why is it technically possible to withdraw money on their site if i was supposed to claim a refund? It is my money, i paid it into my freelancer account and i can expect to get it back asap. They just make a lot of fuzz about the difference between refund and withdraw with no use apart for themselves. Even now they need another 10 working days to refund it to my PayPal account... so fed up them. Can´t wait to cancel my account with them. Never, never again...

Booked a freelancer, who promptly disappeared. I got nothing. No work, no response for updates. She finally reappeared after 3 weeks demanding half payment which i refused... to which she responded the work was terrible and she didnt think i would have accepted it anyway?

Finally through dispute process, got money in escrow refunded.

Apparently, I can't just withdraw this money, freelancer is hanging on to it, and providing no means for me to reclaim it. I gave up trying to access online chat help, its barely staffed.

Freelancer has advised they are keeping a 3.5% finders fee, for "finding" the contractor who did nothing.

Use a different outsourcing platform people, this one is dodgy as hell.

Paypal has now decided in my favor, I got my deposit back AND the stupid commission paid for nothing.

I will never use this company again, they are the worst

I was working well on freelancer and then I accepted a project by a someone and I was charged $17.70. He needed 100 articles written and he was looking for a team. He agreed to create the milestone after 25 articles and when I submitted 25 articles he just disappeared. Now I have to pay the people who helped me writing the articles. And I even lost that project fee. Freelancer support asked me to request to cancel the project and then my fee will be refunded but they have cancelled the project although my money has not been refunded yet. Moreover I lost my reputation to my employees as I didnt have anything to pay them.

Such a useless company, really bad customer service. Very quick to take money out of your account without warning. I don't remember giving them permission to keep my credit card details anyway. They trick you into going ahead with a service promising money back guarantee if not satisfied printed clear as day for you to see but then in a sneaky way (information you have to go looking for) will tell you it doesn't actually apply to you.
I asked them to mediate a situation whereby I paid $250 for a project that was not finished and I couldn't use. They were not able to do this simple request for me. Pretending to care about the customer but did nothing to validate their words. If you do use freelancer there is a company called Afterteam on there based in Sofia, Bulgaria managed by Mr. Kosev. This person will gain your trust and confidence, take your money and then leave you stranded without following through on his promises. I'll never use freelancer again!

My client paid them but they are using his unfinished or incomplete account as a way to refuse to pay me. Each specific request for details is answered without the requested detail. This company i hope fails soon, we do not need this type of financial slavery

This website only support employers because they are the money, they dont give a care about freelancers. I worked for an employer and he did not release my milestone, so i filed a disput and i sent 5 pages of evidence that shows i did the job, and the employers just wrote: i demand the arbitration to return my money to my PayPal. 2 hours after the disput, i received an email saying: you have lost the dispute. When i opened the dispute page i realized that they did not even open or read my evidence, unbelievable.