FreelancerReviews 20,203

I finished my project
The customer was very satisfied with it and he sent me the money and gave me a 5 star and excellent review
And I made my review for him also
I could not find his review In my profile nor he can see my review in his profile although I can see It in my dashboard and I already get message from freelancer.com that he gave me a review
The review can't be viewed from your profile. So no customers can view it
I submitted 2 tickets and get a live chat with freelancer support but no one resolved my problem
It 's not my problem that customer deleted the project, I made a great job and and the customer gave me an excellent feed back, why they didn't publish it on my profile

I've had four projects through Freelancer.com (two of which were with the same client). The Australian client was excellent and paid me on time, but I have two outstanding projects where I completed the work over a month ago, but neither client has paid me.

I am owed $370 over the three projects that haven't been paid. For the one where the client owes me $300, the client was responsive at first but now doesn't respond to my messages, even though I can see she has been online every day. The second on is Indian or Pakistani, and he even went so far as to mock me when I said I would open a ticket with support. He keeps putting me off, saying "give me a few more days".

I've opened a ticket for the one that owes me $300 (or thereabouts) and it appears the client isn't even responding to Freelancer.com now. Yet she had 29 projects open (so I dread to think how many other people she has scammed, if she even is a she). It's gone to the tier 2 support team but they don't seem to be doing much about it.

I opened a ticket the other day for the guy that owes me $70 and it looks like they are looking into this, but the guy clearly knows how to play the system and it looks like I've been scammed by two different people on the site and Freelancer are happy to take my money every month for my subscription but offer no protection. And the three jobs where I didn't get paid were all done through their hourly time tracker as well, so it should have been more protected.

Not impressed at all with them. I think they're out to make as much money as possible off people and don't care about the freelancers at all - even though we pay for everything we do on their site. I'm so tired and annoyed with this and just want to be paid fairly for the jobs I did. If I could give them no stars, I would.

Update 23/12/15

They've responded to this review and are telling bare faced lies. I've just gone on to Freelancer and both the clients still have accounts on the site, and have both logged in today. So to say they have been closed down is a lie. And to simply say, oh it's horrible and palm me off with the response they have is disgusting. I urge everyone to stay away from this site. Definitely use Upwork. I've only moved on to Upwork after using Elance for a few months and I'm already getting better work and being paid on time, and in much higher amounts.

I have been working on freelancer.com for 2 months now I have got many projects and made decent money. I had a little dispute over money but the freelancer support made it very easier and gave me one month free membership.
Thanks Freelancer.com

I registered on this site and didn't get any paid jobs yet when i decided to use their free trial upgraded membership. Yeah. Of course, it didn't clearly state anywhere that in a month money will be deducted from my Paypal account by preapproved payment to renew this membership. When i saw this happened, immediately canceled Paypal billing agreement with them, and messaged them asking for refund, which they did give me. But... they didn't send it back to my Paypal, instead just left them on my Freelance account. When i tried to withdraw those money, i found out that minimal withdraw amount is $30! My lovely Elance where i've been working for a while would allow me to withdraw even $1, but not Freelance.
UPDATE: I contacted their support once again and asked for a proper refund to the original payment source. And... in a day money was back to my Paypal! It was full refund, even though on my Freelance account i had about a buck eaten up by transaction fees. Honestly i wasn't expecting success at all, so i'm changing my rating from 1/5 to 4/5. It reflects MY PERSONAL experience only. This site is pretty inconvenient, so i'm not going to use it anyway, but support communication was fine.

I have tried 4 time hiring these "developers" from these fringe countries like India, Vietnam and Pakistan but no luck... these people come in and bid and they dont even have the expertise to do the job and wont deliver in time and as specified.
These people are NOT pros at all, just some scammers spending their time to scam somebody from the rest of the world and go spend the Dollars and you are left with nothing.
I have been ripped off many time and I am withdrawing and closing my account.
Since the last Indian dude(seoguru17) stole $50 from me without delivering and now he has disappeared completely.
WARNING: DO NOT USE FREELANCER OR YOU WILL GET A SHOTTY JOB DONE OR THEY STEAL FROM YOU.
Deal local and pay more bu yo get the results you are looking for, lets put India out of scamming the rest of the world business.

As they always say they have millions of customers in this website, Most of this are not always genuine! They have 90-95% fake projects posted by scammers including themselves. This is not a good freelancing platform.

I completed a project couple of months and client release funds. Now client deleted his project and freelancer.com reversed funds. Now my balance is showing negative ($ -277). I have proof in history that I have completed his work 100%. When I talked help line. They said we will send him email and than you can settle this matter off-site. We give funds to freelancer.com to make sure that we can get funds from client. I have screenshots about this work and support team's message. They even ask to first to take this kind of action.
Please be aware from this website. I can give you proof of support's chat. They said settle your matter off-site. I repeat again please be aware

Tried to hire an app developer. The developer I choose then tried to get me to pay them outside of freelancer system. When I reported this to freelancer they didn't even comment about it, they didn't seem concerned at the least. So I asked for a refund of the money I deposited to get the project done and was informed via chat that it would have to be submitted to someone else and that I should just wait for them to contact me via email up to 30 days! Only took them seconds to get it from me but 30 days to get it back? Avoid this company. I have reported them to the FBI Internet Crime site www.ic3.gov and I suggest anyone else losing money, not getting paid, not getting refunds in a timely manner or at all, overcharged, charges not stated previously should also report them.

Today I received a reversal, I became worry, what is that?. Then I figured out that I completed this project 3 months ago. Really! It happened to me, What is wrong? Client was happy, he gave me 5 star rating, and after 3 months freelancer.com realized that it should be reversed. This is not the first time and I am not the first facing this issue. Whenever freelancer found risk on money they reversed it and whenever freelancer received a dispute from merchant or chargeback from bank, they did that instead they should bear this loss because it is there mistake that their system is unable to find fraud customers or transactions.

Just today 11/25/2015

Officially, Freelancer.com has:

1) removed the " clarification board" for projects. So you cannot get clarification before you waste a bid.

2) you can no longer cash-in your rewards you have earned for the last couple years for anything (like more bids, taking tests, etc.) without upgrading to a paid membership

3) This is the best! Bid proposals for "free memberships" are limited to 255 characters.

UPDATE: This was their response I got this morning. 11/26/2015

Hi Mark,

Thank you for contacting Customer Support.

We are currently running a test wherein the characters on the bid proposal have been reduced from 1500 to 255. This aims to encourage bidders to submit substantial proposals.

If you need further assistance, please do not hesitate to email us back.

---
Regards,
Jude P.
Freelancer.com Support

Have you ever heard anything so absurd in your life?

END UPDATE:

I can't even wipe my $#*! in the morning with 255 letters.

After 5 years of relative satisfaction, I'm outta here. I've already for the last couple months been with guru.com and upwork.com. Much nicer website, people that post projects are genuinely looking for real developers, etc.

C-ya!

UPDATE: 4/27/2016

Well... Here it is 5 months later with UPWORK.com which has a very nice web design and interface, easily create custom savable searches, etc. But it has been a complete disaster. Let me explain.

In the last several months, new upwork project submissions seem to have come to a trickle. When I first migrated to upwork, and created my custom searches that contain things such as socket programming, TCP/IP, multi-threaded programming, Raspberry PI, Networking, Software Licensing, etc... The things I am best at, there was a good flow of new projects on a daily basis.

In the last 2 months, I have not had a single project awarded to me. Because there just haven't been that many submissions to bid on.

In the end, I bit my tongue today and had freelancer.com reinstate my cancelled account, so I can get back to work and have cash flow again.

Sorry, freelancer.com for the negative comment last Thanksgiving, but until you drive that other car for awhile, you really don't know how dependable your existing car really is.

It is good to be back.

Mark

Trying to contact with freelancer for over a week, NO SUPPORT, NO ONE ANSWER
I have over $400 in my account and they will not release

I wanted to give a shot with my skills and registered on freelancer. I started to bid on projects and even pass some skills to get more chances on my bids ($5 for each skill test passed). After bidding on other 100 projects, I finally got accepted by en employer. He created a milestone and I was charged $26.89 before I even get paid. However emplyer sent me files that had nothing to do with what I was being employed for and thus I cancelled the project and ask to get a refund on fees automaticly taken from my paypal account. They never replied. I then opened a dispute on paypal, as soon as his was done, Freelancer limited my account for security reasons and my balance is now showing -$25.99. If you want to work on freelancer it's a pay to get paid program, in short a pyramidal scheme, worse, it seems that they want to charge me $26.89 + $25.99 + $15 for a job I never made., total rip off.