FreelancerReviews 20,200

I logged in from a friend's computer and this freelancer.com piece of $#*! website closed my account without even giving a warning!. WTF? There is no transparency in this $#*!ty site. When i ask for the reason and help, these a-holes say that they cannot help me, then why on earth is there a help section.? In there user agreement they say they have the right to do this and that and close the account. But at least give the person a reason and a trial if you wanna close an account. Because these are hard earned money and you cannot just confiscate all just like that. I think FREELANCER.COM is a SCAM! Stay away from it.

Charges left right and center for only God knows what. No answer from support. Broken link to Live chat support. I suggest to NOT enable automatic Paypal payments, it will just aggressively charge you for no reason.
I also highly suspect reviews on freelancers are not real.
This site has so far made me loose time and money.

Followup: payments and withdrawls have been disabled for me. I cannot pay the freelancers who worked for me, and cannot withdraw my outstanding funds. It's getting worse, and worse

Followup 2. Money has mysteriously disappeared from my account. For the rest, I requested a withdrawl of my funds over 2 weeks ago. This morning received only partial payment. The rest? Under the minimum withdrawl amout. NUTS.

Support: often times out before you can speak to them.

Their way of doing business: charging you for stuff you dont ask for, ridiculous fees on transactions (like depositing money) then not letting you withdraw.

I'm going to try other sites next.

I found it on google.
After registering, it turned out that everything is paid! There are only 8 applications free.
Then all tests are paid! Everytning is paid!
The worst thing is that on site there are many job announcements that look unserious, just like spam!
I applied for several jobs but afterwards I could not see them on my page. Just like they never existed.
In several days I deleted my account. The site is not worth time and attention, especially after reading reviews about it here on sitejabber.

I opened 2 projects on this site and was shocked to see my credit card statement. They charges n number of arbitrary commissions. They upgraded my account to some bloody membership without my consent that posted recurring charges on my card for 2 months. There is no support in place to report issues. The hiring manager is a pure waste of money who just sits and chats with you for some time and does nothing and charges $30 + hidden charges + commission for doing nothing. These are $#*!s and should be sued.

Update: To anyone who is having issues with freelancer.com, you can report them. If you google "Department of Trade and Industry Phillipines" and click on "Contact Us" it comes up with a list of emails for various *******@dti.gov.au is the Consumer Protection Group email. I highly recommend that everyone emails their sitejabber.com reviews to these guys, so we can get freelancer.com closed down!

Now here is my review:
I was grossly misinformed by freelancer support staff 3 times, which led me to pay $161 for a design that I didn't authorise. I told customer support staff that I would file a claim with paypal to get my money back, and they said "we don't advise doing this because it will cause an account issue". I filed a claim anyway, because that is coersion! And now feelancer are saying that my account is in a NEGATIVE balance of $161, and they have not paid any money to paypal. I am waiting for paypal to resolve this issue. I recommend steering clear of this site, it is very very dodgy.

Update: They have responded saying: Hi, Emma. Your account shows that you are currently having issues with regard to the deposits that you made. We strongly recommend you to do two things for this issue to be resolved: 1) Kindly refer to the Verification Center for further updates and/or instructions from our Support; 2) To coordinate with PayPal with regard to the deposit/s. We would like to assure you that we will assist you with your concern until your account issue is resolved. Thank you for your cooperation. Take care.

Firstly, their verification centre rejected my verification and CONTINUES to hold onto my money. I have sent so so many emails that have not been responded to - this is the first response via this website. Of course they will try to save face, but read all the other HUNDREDS of reviews on sitejabber.com for other people who have been scammed. It is beyond a joke. Let's all join together and get this site CLOSED DOWN once and for all!

Tried to hire someone here but this website is really not user friendly. Too bad.

Lost $1500. First programmer I awarded project didn't respond in 3 days. So i unawares him and awarded another the same project. They asked for "the usual 30% up front to get started ($1500) in this case and will finish all by Dec 12th. Nothing at all from freelancer. Minimal opening application long in screen NOTHING at all what i was asking for. Log in screen did not work. 2 days later i complained. All freelancer does is encourage you and freelancer to communicate, which is only messaging. But t seems Freelancer can not see any of the message chains nor "the work" submitted. Then when i deleted the other awarded same "make cell phone app" awarded to other guy that never respond - it also deleted current awarded freelancer that was paid $1500. Now case is closed and can't even rate the rip off freelancer! This is an excellent place to spend your time and money to get ripped off, pissed off, and waist a tonn of time trying - wishing to get resolution. - you'll never get your work done here! They have no way and no concern to get scammers off of their website. Their set up encourages and promotes them. No real resolution evaluation system. Only so long as freelancer is communication - sending ANY message to me and ANY..."Work"... (including a screen shot - i think "work is any picture file") then the freelancer is meeting criteria of "actively communicating with employer" - Regardless of what communications or "work" that is being done! Next websites you'll want to go to to file fraud reports against thins place is: "Fraudaid.com", "https :// www.econsumer. Gov/#crnt", interpol.int, http://www.stopfraud.gov/report.html, & https://www.ic3.gov/faq/default.aspx - federal bureau of internet crime complaint center!

They claim to be Australian based, what a load of lies! I had to inquire with police and they indicated that while the company is "registered in Australia" all operations are ran from Manila! They use Australia address to appear legitimate, they are not, in fact they are Philippines based. Move to Upwork or any other site.

I was charged $9.99 per month for no reason AND 3 months later was notified by freelancer that they never received the money I paid them "Verification reasons". I had to open a dispute and pay the freelancer through paypal.

Stay clear! A horrible support team, copy paste replies, with absolutely no responses that make sense. They are not capable of responding to basic English queries, as soon as you ask them anything that is outside the routine and is not covered by a template response you get silence.

So they responded with our HQ is in Australia, yes your mail-drop address is there, your actual address is below

Freelancer.com
Makati Sky Plaza, 21st floor
Ayala Avenue
Makati City (Metropolitan Manila)
Philippines

My wife tried freelancer - she trialed it to advertise some site development work. Many people - a lot from the subcontinent responded - all in good faith. She decided to defer the project and didnt contract anyone. Today looking at our bank statement we see they've been charging us at $11.50 / month - for nothing. I suppose its tucked away in the T&Cs, which I'll check once I find them.
So all people beware - especially those IT people from the subcontinent on struggle street - these freelancer.com.au people are not reliable. Buyer definitely beware!

Freelancer.com is worse I'd been freelancing there from the past 2 years. After I'd 211 reviews my account got suspended for no reason! Freelancer.com is not a secure site. I'd my money lost there many times. Many times I completed a project and money reverted back. And then finally one day they closed my account for nothing. Even I gave them all the clearance regarding the reason they said about my account suspension. The reason for which they suspended my account was totally wrong. That I was running 3 accounts under 1 user. And it's not true. We were actually 3 persons and each of us had account.

Then freelancer.com said if that's the case that means we 3 persons are exchanging projects to each other to get fake reviews. That's also not true! Why will we do that when we all 3 have already a lot of reviews?

So please stay away from this site. None of you are secure at the site. You can get suspended at any time or your money of a project can be reverted back. Poorest freelancing system is running by freelancer.com

I have completed a project with client and he happily paid me happily. After few days my money was reverted back and I have opened a ticket with freelancer and they close my ticket saying that contact your employeer.
Now my question is if freelancer is unable to secure our money then why they are taking huge fees on each project.
I have tried to contact them many time but their response was not satisfactory.
Now I am asking it here if some one could help.

I finished my project
The customer was very satisfied with it and he sent me the money and gave me a 5 star and excellent review
And I made my review for him also
I could not find his review In my profile nor he can see my review in his profile although I can see It in my dashboard and I already get message from freelancer.com that he gave me a review
The review can't be viewed from your profile. So no customers can view it
I submitted 2 tickets and get a live chat with freelancer support but no one resolved my problem
It 's not my problem that customer deleted the project, I made a great job and and the customer gave me an excellent feed back, why they didn't publish it on my profile