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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Very Accommodating
July 28, 2021

The customer service staff was extremely helpful, being able to dispel any concerns or doubts I had about the offered service. I'm confident that I'll get this service specifically because of the advantages highlighted by him!

Date of experience: July 27, 2021
Sri Lanka
1 review
0 helpful votes
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Macall, The best!
July 28, 2021

He is a very polite person and explained to me about the programme very well. And I highly appreciate his patience and I'm more than satisfied with his service.

Date of experience: July 27, 2021
Senegal
1 review
0 helpful votes
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Good!
July 28, 2021

I really appreciate working on this platform.
I have found it since 2015 and still plan to expand my business through Freelancer.
Support and marketing clerks such as Micall C, Mitchell U are appreciable insofar as their promotional offers are attractive.

Date of experience: July 27, 2021
Brazil
1 review
0 helpful votes
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The site has an excellent job opportunity!
It is also possible to participate in contests and obtain knowledge certificates in various programs.
So far, it has helped me a lot!

Date of experience: July 27, 2021
VE
1 review
0 helpful votes
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They solved the problems and my doubts about some inconveniences with my payment, thank you very much

Date of experience: July 27, 2021
India
1 review
0 helpful votes
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Problem
August 26, 2021

How to solve it? How can i withdraw mone in my bank account. Plz someone suggest me. Am very tenced for it.

Date of experience: July 27, 2021
Egypt
1 review
0 helpful votes
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Freelancer Support
July 28, 2021

Freelancer Support is great support with qualified people. They help me all time to solve my issues on this site. Thanks a lot

Date of experience: July 27, 2021
Australia
1 review
0 helpful votes
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Freelancer support
July 27, 2021

I am 75 years old and not very "tech savvy". So it is very easy to confuse me with milestone release payments. Nevertheless, both Freelancer and my project engineer showed extreme patience with my ignorance and helped me overcome several setbacks which have now been finalized.

Date of experience: July 27, 2021
Canada
1 review
0 helpful votes
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Kelvin helped me with an issue I've been dealing with for so long. I contacted support numerous times on the issue and nobody has said the things that Kelvin did. He's was the only one that made sense and was willing to listen. Please give this man a raise because he truly deserves it!

Date of experience: July 27, 2021
Afghanistan
1 review
0 helpful votes
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Lgo Designs etc
July 27, 2021

I have 5 year of experience in logo designs, Copy writing, copy typing, Documentation, Change PDF into Word, power point slide etc.
If you are looking for a Creative or Professional logo for your business. Then you are in right place.
I give the full satisfaction to the client by maintaining the accuracy and delivering of the project at a given time and at a reasonable price.

Date of experience: July 27, 2021
Viet Nam
1 review
0 helpful votes
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Fun meeting
July 27, 2021

Fun meeting with Chelsea V;
During the conversation I asked my wife for support. Because I'm not as good at conversing as my wife.
Ms. Chelsea V was very helpful with my questions.
Thank you so much Chelsea V.

Date of experience: July 27, 2021
Pakistan
1 review
0 helpful votes
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He provided me detail guidance about the verified freelancer badge. Appreciate it.

Date of experience: July 27, 2021
Spain
1 review
0 helpful votes
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Servicio rápido y excelente
July 27, 2021

Servicio de atención al cliente excelente, resolvieron mi duda de una manera rápida, didáctica y muy agradables, muchas gracias!

Date of experience: July 26, 2021
India
1 review
1 helpful vote
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Macall C. Explained about "Verified freelancer Program" in a nice way.
I appreciate the effort.
Regards.

Date of experience: July 26, 2021
Egypt
1 review
0 helpful votes
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Freelancer.com Is a great website to show your potential. It appreciates the talents. It saves your rights and it has a good team to help you whenever you need help.

Date of experience: July 26, 2021
Philippines
1 review
0 helpful votes
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Very great
July 27, 2021

Very great experience to Camille C she was informative and on time releasing answers to my concerns. Keep it up!

Date of experience: July 26, 2021
Bangladesh
1 review
0 helpful votes
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Great experience!
July 27, 2021

Very helpful and friendly agent!
Great experience!

Date of experience: July 26, 2021
Bangladesh
1 review
0 helpful votes
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That was really awesome!
July 27, 2021

That was really awesome!
Thanks so much for giving me different information I found out a lot and they used friendly I am very impressed.

Date of experience: July 26, 2021
Bangladesh
1 review
0 helpful votes
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Detailed and Helpful
July 27, 2021

I got to know a lot about the Verified Freelancer badge and its benefits. The staff was very helpful and let me know that I can reach him anytime in the future if I am considering signing up. Great to know the service is interactive and engaging!

Date of experience: July 26, 2021
Bangladesh
1 review
0 helpful votes
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Thanks
July 27, 2021

Thanks for your effort and time. I'm happy with your positive attitude.

Date of experience: July 26, 2021