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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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The customer service staff was extremely helpful, being able to dispel any concerns or doubts I had about the offered service. I'm confident that I'll get this service specifically because of the advantages highlighted by him!
He is a very polite person and explained to me about the programme very well. And I highly appreciate his patience and I'm more than satisfied with his service.
I really appreciate working on this platform.
I have found it since 2015 and still plan to expand my business through Freelancer.
Support and marketing clerks such as Micall C, Mitchell U are appreciable insofar as their promotional offers are attractive.
The site has an excellent job opportunity!
It is also possible to participate in contests and obtain knowledge certificates in various programs.
So far, it has helped me a lot!
They solved the problems and my doubts about some inconveniences with my payment, thank you very much
Freelancer Support is great support with qualified people. They help me all time to solve my issues on this site. Thanks a lot
I am 75 years old and not very "tech savvy". So it is very easy to confuse me with milestone release payments. Nevertheless, both Freelancer and my project engineer showed extreme patience with my ignorance and helped me overcome several setbacks which have now been finalized.
Kelvin helped me with an issue I've been dealing with for so long. I contacted support numerous times on the issue and nobody has said the things that Kelvin did. He's was the only one that made sense and was willing to listen. Please give this man a raise because he truly deserves it!
I have 5 year of experience in logo designs, Copy writing, copy typing, Documentation, Change PDF into Word, power point slide etc.
If you are looking for a Creative or Professional logo for your business. Then you are in right place.
I give the full satisfaction to the client by maintaining the accuracy and delivering of the project at a given time and at a reasonable price.
Fun meeting with Chelsea V;
During the conversation I asked my wife for support. Because I'm not as good at conversing as my wife.
Ms. Chelsea V was very helpful with my questions.
Thank you so much Chelsea V.
He provided me detail guidance about the verified freelancer badge. Appreciate it.
Servicio de atención al cliente excelente, resolvieron mi duda de una manera rápida, didáctica y muy agradables, muchas gracias!
Macall C. Explained about "Verified freelancer Program" in a nice way.
I appreciate the effort.
Regards.
Freelancer.com Is a great website to show your potential. It appreciates the talents. It saves your rights and it has a good team to help you whenever you need help.
Very great experience to Camille C she was informative and on time releasing answers to my concerns. Keep it up!
That was really awesome!
Thanks so much for giving me different information I found out a lot and they used friendly I am very impressed.
I got to know a lot about the Verified Freelancer badge and its benefits. The staff was very helpful and let me know that I can reach him anytime in the future if I am considering signing up. Great to know the service is interactive and engaging!
Thanks for your effort and time. I'm happy with your positive attitude.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.

