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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Good Discussion
January 30, 2023

She was on time, it was a good session. She answered my queries. Also was following up for the meeting.
Thanks

Date of experience: January 29, 2023
Bangladesh
1 review
0 helpful votes
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Good
January 29, 2023

Good thanks but need as soon as possible solved problem

Date of experience: January 29, 2023
Georgia
1 review
0 helpful votes
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Payment/ Financial housekeeping
January 28, 2023

Asked member support team for assistance in removing an old, inactive credit card. Maine assisted me through chat.

Date of experience: January 27, 2023
India
1 review
0 helpful votes
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Awesome Support
January 27, 2023

Awesome support, Help me to avail the correct feature on my profile. Thank you.

Date of experience: January 27, 2023
Pakistan
1 review
0 helpful votes
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Thank you for guiding me
January 27, 2023

Thank you for helping me with my problem. And thanks for answering my question.

Date of experience: January 27, 2023
Algeria
1 review
0 helpful votes
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Great team hard working
January 27, 2023

They resolved my issue a out my funds after they blocked

Date of experience: January 27, 2023
Ukraine
1 review
0 helpful votes
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Задоволення
January 28, 2023

Ви супер допомагаєте людям але деякі компанії занепали. А в цілому ви класні дякую вам за те що ви є

Date of experience: January 27, 2023
VE
1 review
0 helpful votes
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Solvency and clarifications
January 27, 2023

Good response, coordination and solution, grateful for your great help, I hope you continue to provide more experiences like this

Date of experience: January 27, 2023
Germany
1 review
0 helpful votes
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Refund of released milestone funds
January 27, 2023

Good experience, helpful and fast response. I hope that project fee will be returned as promised.

Date of experience: January 27, 2023
Peru
1 review
0 helpful votes
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Maine M. Excellent service
January 27, 2023

Maine M. Quickly responded, understood both sides and executed perfectly.

Date of experience: January 27, 2023
Pakistan
1 review
0 helpful votes
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Excellent Support
January 27, 2023

The agent explained me in proper way about the benefits of verified freelancer process and the steps for this.

Date of experience: January 27, 2023
Pakistan
1 review
0 helpful votes
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Card Verification assistance
January 27, 2023

Best Customer relationship delivered so far - the person Violet R explained & assist me with everything very professionally - Freelancer is doing great in terms of support & ticket handling - they are very transparent & supportive.

Date of experience: January 27, 2023
Pakistan
1 review
0 helpful votes
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Support on KYC
January 27, 2023

She is very humble and polite and Harriet A. Solved my problem very quickly and did not give any extend time to solve the problem..

Date of experience: January 27, 2023
India
1 review
0 helpful votes
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Happy to connect
January 27, 2023

It has been a good experience till now, happy to associate here. Hoping for the best business from here

Date of experience: January 26, 2023
GB
1 review
0 helpful votes
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Chelsea was ace!
January 27, 2023

A very pleasant experience with Chelsea. Would highly recommend to any other service user.

Date of experience: January 26, 2023
Pakistan
1 review
0 helpful votes
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Good
January 26, 2023

Promptly addressed my issue and helped in releasing my funds

Date of experience: January 26, 2023
Ireland
1 review
0 helpful votes
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Good verification process
January 26, 2023

The interviewer was very friendly and easy to talk to and the process was simple.

Date of experience: January 26, 2023
VE
1 review
0 helpful votes
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Excellent service
January 26, 2023

The freelancer team answered my request very quickly.

Date of experience: January 26, 2023
India
1 review
0 helpful votes
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A Great Chat
January 26, 2023

It was a nice talk with support staff. It was very informative. Will like such chats & support regularly.

Date of experience: January 26, 2023
Pakistan
1 review
0 helpful votes
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Helpful
January 26, 2023

Provided helpful assistance. I appreciated the friendly and efficient service.

Date of experience: January 26, 2023