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Freelancer

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,157
value
1,007
shipping
684
returns
774
quality
1,012
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Good assistant
September 20, 2023

Nice experience talking with him. He was good at his representation skill and very much good communicator.

Date of experience: September 19, 2023
Indonesia
1 review
0 helpful votes
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Request for expedite
September 20, 2023

Jayce was very friendly and answered my questions promptly and professionally, making my experience smooth and enjoyable. Thanks, Jayce!

Date of experience: September 19, 2023
NL
1 review
0 helpful votes
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Today, I applied to become a verified by freelancer under the selfless assistance of jethroVerified. He provided specific details and correct method for me to receive this verification, and did his best to ensure my successful verification.
Thank you for his helping.
Thank you very much.

Date of experience: September 19, 2023
Algeria
1 review
0 helpful votes
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Big Support to JethroVerified
September 19, 2023

I want to describe my experience with JethroVerified he was very professionnal support he assist me to get my verify badge he was always here to answer my questions. This is why as a freelancer i prefer to work on your platform for this taste services. Keep going guys thanks

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Excellent Interviewer
September 19, 2023

The Interviewer was excellent, and the way she explained the services provided and their expiration was very clear. Russell V.

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Russell V. Verified Teams
September 19, 2023

Very Good Experience During my verified interview.
Everything is very good

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Reopen my account
September 19, 2023

Thank you for promptly reopening my Freelancer account. I appreciate the swift response and support from your team.

Date of experience: September 19, 2023
Australia
1 review
0 helpful votes
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No need for further explanation, just do it is that enough?

Date of experience: September 18, 2023
Nigeria
1 review
0 helpful votes
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Help centre service
September 19, 2023

The agent was very understanding and communicated clearly

Date of experience: September 18, 2023
Botswana
1 review
0 helpful votes
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My money back
September 18, 2023

Very good and thank her to be with me im so happy to be one of the freelancer family

Date of experience: September 18, 2023
India
1 review
0 helpful votes
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Nice questions arise at the same moment.
September 18, 2023

Questions was very good. Although question was technical. But Arises questions was good.

Date of experience: September 18, 2023
Pakistan
1 review
0 helpful votes
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Verification process
September 18, 2023

Dom A is is very kind in nature and helpful he assist me by his experience thankyou Dom A for your time and effort

Date of experience: September 18, 2023
India
1 review
0 helpful votes
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Helpful and Swift
September 18, 2023

Thank you for your swift help Jayce L. You have helped me with my request with the Minimal time and quick.

Date of experience: September 17, 2023
Bangladesh
1 review
0 helpful votes
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Support service for membership plan
September 17, 2023

Outstanding experience! After a long time, I used it but was satisfied as before. Highly recommended.

Date of experience: September 17, 2023
Colorado
1 review
0 helpful votes
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Helpful
September 17, 2023

The agent is very Friendly, supportive and understanding.

Date of experience: September 17, 2023
Pakistan
1 review
0 helpful votes
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Jayce L. Is very nice person
September 17, 2023

He is very good person, i am satisfy his service...

Date of experience: September 17, 2023
Canada
1 review
0 helpful votes
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Customer agent
September 17, 2023

Allie A. Was most helpful with my concern. This agent turned a bad experience with Freelancer.com into a pleasant chat with hopefully it being rectified.

Date of experience: September 16, 2023
Bangladesh
1 review
0 helpful votes
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Great Communication
September 16, 2023

The Person (Charis) is Very Helpful a and quick response to my problem which i was having with my Payments.

Date of experience: September 16, 2023
Kenya
1 review
0 helpful votes
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GREAT HELP
September 16, 2023

Prompt advice given and appropriate action.i got a work file that turned out it was a scammer.

Date of experience: September 15, 2023
Ecuador
1 review
0 helpful votes
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Good service
September 15, 2023

She was very kind and indicated the possible solutions.

Date of experience: September 15, 2023