Freelancer

I have been on Upwork's Top Rated Program and have been a freelancer since 2010. Every time I have tried to work via freelancer.com I have been disappointed and I feel scammed. Long story short, they refuse to actually resolve any of my issues, communication is poor and they will not let me withdraw my earned money even though my identity has already been verified. To think, I actually paid them a monthly subscription!

I have proof of my verified status with this platform, proof I was able to withdraw already, and copies of all correspondence.

There is always some issue with them, but rest assured they charge my card and deduct their fees from my balance without a problem. I'm done trying to give them a chance, it is a horrible marketplace for hardworking freelancers, especially if you live in the US.

I have just filed complaints with various government bodies in Australia and will file more as I see which avenues are best for this situation. I will not stop until I get justice because this is much bigger than me or the money I earned. This is for everyone out there that has been cheated, manipulated, chewed up and spit out by freelancer.com. They are sneaky scammers and will continue if this goes on unchecked. I have since seen the forums riddled with unfortunate stories. Freelancer.com has interfered with our livelihoods and must be held accountable.

freelancer.com and freelancer.com.au are full of fraudsters. I have advertised multiple times over the past months for developers for our business and after hours of messaging people and trying to shortlist, then setting up video interviews, only to find out that the female in the photo, is actually a guy with a fake profile, then we got another one, who had a great photo and excellent profile with top reviews, but the guy on the video was japanese and when we asked where they guy in the profile was, he said "oh he's my friend, he is letting me use his account". It is super dangerous for business owners, as the freelancers are not verified and obviously it is full of scammers. Competitors are much better and safer. I have recommended to freelancer.com.au and. Com that they implement some sort of verification process, as the way it is now, it should be shut down. People are wide open to being ripped off, databases stolen, accounts infiltrated etc. I am done with them and would never recommend them to anyone

I spent hours upon hours writing articles for an employer on freelancer.com They paid my fees to freelancer.com but then freelancer.com without warning banned them from the site and are withholding any money that should have been paid to me. I tracked down the employer as they told me to do, he hasn't been refunded any money like they told me he had been. They basically told me it's up to me to chase him despite the fact that all invoices were done through freelancer.com I intend on putting in a complaint with consumer affairs.

I've been awarded a project, had to pay a 11$ fee because the project awarded was supposed to get me 100$. Now the kicker is that after I finished the project the guy who employed me disappeared and freelancer doesn't want to help me in any way, shape or form. I have contacted the support, they expect me to pay the fee eventhough I didn't get paid. Imagine if my project would've had a higher reward, I would've had to pay a higher fee. This could be YOU. This site is a scam not only because there are scammers on it but because the site itself scams you. That's my personal experience, I recommend you to stay away from it.

I am working at this site from 2013 and now all of a sudden freelancer.com admin has closed my account without any notification or prior information. They even have not send me any mail before or after closing my account.

I have generated ticket to contact their support and they have not taken my complaint seriously and just replied that you have violated the terms. They have not specific that which term or policy I have violated? I have asked them again and again that tell me where i was wrong so that I should know what i have done wrong but they replied nothing.

I am really shocked with this attitude of freelancer. I have earned good reputation there with 270+ reviews and have done really hard work to make my clients satisfy.
This action of freelancer have ruined my efforts of last 5-6 years.
Other than loosing my well build profile and clients i also have not access to my funds there. I have my funds of 400+ on their site. But they are not allowing me to sign in and that's why I am unable to get those funds in my hand.

My ID was 100% completed and verified. Then why this company has closed my account. If i made some wriong act then at least they should give me warning before closing of account or they can give me any kind of penalty. But how can they close my account without any kind of information?

Its 4th day that i am trying to contact from different ways but they are not taki9ng my ticket seriously and not responding to it.

I will wait for another 24 hrs and if they will not respond then of course I will be giving negative review to this company at all platforms.

I am attaching screenshot of my Email. It can be seen that how many reminders i have sent them to respond me and tell me where I have made mistake.

In other image it can be seen that they just replied that I have violated their policy. But they have not have any proof and have not specified the mistake I did.

I ran a contest and awarded a winner $100.
Then I found out that the money I'd paid Freelancer to keep the contest off search engines hadn't done any such thing.
After a lot of obfuscating they returned me the fees including the prize money and scrubbed the contest from their site.
Next thing I hear from the winner telling me he'd had his prize money debited without any explanation.
After weeks and weeks of complaints that they'd taken an innocent 3rd party's money to refund to me I've ended up returning the guy's money. Because Freelancer simply won't.
That's theft in my book.
Firstly they took my money guaranteeing ti would not be on search engines... and it was.
Then instead of saying if you want a refund we'll take it from the hardworking winner... which I would never have done as the guy deserved every penny.
They just took the money from his account and won't return it.
It's unethical and terribly unprofessional.
Never use them again.
Can't trust them.