Freelancer

I accept a FAKE project with FAKE $ and unverified employer mistakenly at freelancer.com and the website didnt ask me to confirm and reduction about $1000 from my Paypal account for commission fee.
I referred the issue to the support team immediately and they said that the amount is the commission fee and is nonrefundable!
They have limited my account and their support team didn't responded.
Finally Paypal helped me to get my refund from those scammers After Two month.
Thanks Paypal.

Freelancer is out there to profit for themselves. If people are prepared to waste time and effort, and end up paying Freelancer.com ridiculous fees out of their own money, then the freelancer.com is the best site they can ever ask for. Freelancer doesn't protect its members. Also the paid money, is held into their account for ages before it can see the Bank Account of the rightful owner, if ever. The only reason this site survives is because of many newcomers hoping for a second income, and also the high rate of people from poor countries who can work for nothing hoping to make a cent on a Dollar. That is, until these people realize that is not worth it.

This website is seriously full of spam with F rating customer service. They also charge you money to take exams where as other freelancer website such as Upwork does not. A client closed the project on me that has cause me losing 10% of "his" proposed money.
This month I started to look for gigs on Freelancer.com. After spending 60+ dollars on exams to look more qualified, someone contacted me for a 600 dollar virtual assistant gig. As we talked about the specific requirements, he wants me to contact him outside of freelancer.com. I sensed that this could be a spam so I refused. (Also in the terms and conditions we are not allowed to contact sellers outside of freelancer.com). As I waited for his response, he deleted the project and disappear all together. Later I checked my bank account and realized I had being billed 61 dollars without freelancer explicitly bill me anything when I accept the gig. I realized why they keep ask us to create a paypal account. I should have refused to create one.
Contacted freelancer customer service, they told me I cannot get my money back. (There was no "service" provide to me, so why should I pay 61 to you Freelancer.com?) and the sellers' account has been closed. The gig has disappeared as well.

I am seriously pissed off how this website exploit the already poor Freelancer by imposing numerous fees. I didn't even realized that they had asked me for a foreign transaction fee. No where mentioned. I will want to request all of the billing inquires and see how you guys lied to me!

This is just an awful company. I don't know where to start...

I have been ripped off, had work not completed, had useless customer service, been charged for things unnecessarily, just everything you expect from a poorly run company.

I am in the process of closing my account and they have said it will take four weeks to refund me my remaining balance and close the account. That says it all. I could walk to Australia in that time.

I am a prefferred freelancer on freelancer.com and all started off great but it does look like they are indeed a scam.

I was paid a 50% milestone from a client and completed 90% of the work. However I was unable to complete the job so offered the client a full refund (and let them keep what was done).

My account has been frozen with nearly double the money required to refund the client. Client has not been refunded and I have been unable to work for the past 3 months despite numerous emails both from myself and the client.

I am in the process of filing small claims court in Australia as well as making a complaint to ofcom here in the UK. It would be greatly appreciated if someone from freelancer could forward me to the correct person to help assist with these issues. I won't however hold my breath.

Outsourced some simple work to a "professional" via them, and within 24 hours, my credit card had 6 unauthorised withdrawals and I had to cancel my card. I should have searched for reviews first.

Even the freelancer was a problem. The work actually came back with MORE mistakes than I submitted it with! NOTHING was written differently (I had asked for professionally written web content to replace my amateur ramble).

On top of all that, the email they sent me confirming the job was placed with the freelancer I chose was worded so that it was easy to misunderstand, and unsuspecting people would have paid the amount TWICE. Lucky I noticed that bit.

I am livid. I will not get that money back (the system doesn't let you withdraw it without a lot of pain, so just paid it just to get out of there as wasting more of my time about this will lose me more money than it's worth... no doubt that's how this works many a time?), but the other 6 withdrawals will be reimbursed by my bank. Live and learn I guess, but if anyone is wondering if this site is a good idea, be warned it might not be so great! Xo

I have been with freelancer a quite a while now. I was happy before but recently no one was able to help, 1st - support people has poor customer service... does not help at all instead would just tell you what happened and that's it or tell you the FAQ (if it's just FAQ, I won't bother looking for a live support). 2nd they post an Incomplete project without rating me or me rate the employer because I cancelled this, I experienced being harassed by an employer when I decide not to continue because he was giving unusual decisions time frames and from time to time he change his instruction and do not stick to what we agreed about. I lost the dispute but I don't care, I just want him reprimanded for his false accusation about my family plus cursing and etc but no - freelancer did not do anything, just told me just block the person so he will not bother you but still that employer created a new project just to bother me through messages... I reported it again but nothing was solved still and is not fair to do this on the employees end. (without the good freelancer employees no one will go to Freelancer to hire someone). Now 3rd - my feedbacks are not posting on my profile and all they say the employers did not make yet the feedback when the employer confirmed themselves and confirmed he/she got a message informing he/she already made a feedback when she tried to make the feedback again but the support insist the employer did not make any feedback. Tired of dealing with their support which you will be going in circles. I don't know what's going on with Freelancer but my good experience is slowly going down to drain of this poor service and poor communication and not fair judgement/rules now. I feel there is no protection or fair rules for the people working on the job when in fact they also get rip off fees from us too.