FragranceNetReviews 444

I ordered twice and all good. Unfortunately the third time I order all perfumes are leaking and smells like alchohol. The spray head connecting to the bottle looks like its being refilled with knock off perfume... I thought its just the nina ricci perfume but when I open its actually all perfumes. The worst case it all smells the same... with strong scent of alchohol comparing to the left original bottle we have here.
I think whats happening is the first 2 order, they will send you original one but at the third time they will start to screw and fool you if you will notice sending you fake one... Just dissapointing, you really cant trust online perfume store.
Not going to buy again on this site.

Very bad customer service. Make an order for a very special persons I'm flying out to see today. I was assured that it would arrive in plenty of time. Well guess what... Its not here. And when I called to see what happened, after waiting on hold for 20 mins, all I got was "I don't know... Sorry" Very poor customer service. I've been in Sales for 18 years. If I treated my customers this way I would be out of a Job. I guess they make enough money they don't have to worry about one guy. Very disappointed. I have made many purchases form this company and never had and issue. But you never can tell what a company is truly like until you have a problem and see how it is resolved or in this case how it is NOT RESOLVED.

Got my first order it only took one week. The package came in good condition by the way I was able to track the order. The Fragrance I bought is SUNFLOWERS from Elizabeth Arden. I applied inmediately. It was about 4:00 or 5:00 p.m. and still the next day I can smell it. I use it to work and it last. So my first experience was good. I keep ordering from them. Plus the appreciate the customers sending them samples and discounts in the next orders.

I purchased for quite a while from Fragance.com but lately the perfume smell do not last and have a heavy alcohol fragrance, even the eau de parfum. In my last order, they did not have the perfume I ordered and they took the liberty to sent me a female perfume that I have never heard of. I called customer service and told them they should have notified me first so I can make a decision. So they told me to go to delivery company and return the perfume I NEVER ordered. Well, I am a handicap person that can not walk and I live alone. So all my needs have to be done by someone else that I have to hire. I explained their customer representative that I was going to give the box to the delivery company when they returned to my house and I did. I placed a dispute on my credit card for their fault. Never buy from the, Beware of rude and selfish policies by FraganceNet.

I have ordered from Fragrance 4 times now and have never gotten Fake perfumes. I even received a bottle that the sprayer was defective and I called and got the RMA and mailed it back. They sent my replacement very fast and was extremely friendly and helpful. I cannot speak for everyone, but I can speak for myself and my family and friends and WE LOVE FRAGRANCENET.COM! We are loyal customers and will not buy our perfumes and colognes anywhere else. Thank you FragranceNet.Com for everything!

I gave FragranceNet a chance and it worked out good. Price for Rihanna Nude was good and I went for free shipping, a little slow but no biggie. Will try them again.

I just purchased two bottles of cologne, Diesel Fuel For Life, and Diesel Only The Brave. After ordering I decided to look up the websites reviews and I was appalled at how many negative reviews I found, I figured that I was going to be out $70. Today they finally arrived, one was sealed in the box and the other was labeled "tester". They both are %100 legit and they are geniune. I couldn't be happier and had to write a review to offset some of the bad ones I've seen. The tester was in the box just unsealed, it wasn't tampered with at all. I am so happy that I got two bottles of cologne for the price of one. The free shipping is slow, it took a week because it was sent via smartpost, but still 5/5 stars. I don't work for their company and I live in Western New York, this will be the only place I order colognes from now on.

I have ordered many fragrances from FragranceNet and have not ever received a fake perfume. I've written this review because I am very satisfied with their perfumes and their delivery systems. I felt confident ordering from them because 1) they are registered in the US Patent & Trademark Office 2) they advertise on Fragrantica site 3) you can return perfume if you are not satisfied. Usually I order from department stores but in the case of vintage fragrances and fragrances still being made but don't make it into the large department stores, I trust FragranceNet more than I trust EBay. I have received one fake perfume from EBay. I live in Virginia. This review was unsolicited and is true.

I'm so upset about how I was treated. I order some perfume jan21 this year. I called them and told them I haven't received my order I gave them the information but they say that they couldn't find that I ordering anything but that's a LIE!. Because the customer service agent told that I need to go to the bank and tell them what happened I did and they called them but they kept transferring her to this person and to that person. So they gave me a print out of the purchase and it had fragrance.com taken $74.08 out of my account. I have proof of it and I'm going to do something about it I try to be nice but ya'll thought I was a fool I have proof that you guy's took $74.08 out of my account just give the perfume that i ordered that's all I want. You took my money so we're is my perfume I'm so upset right know just send me my perfume you shouldn't treat your customers like this I work hard for my money just let people know that u have good attention I don't like doing this but I don't have a choice I been calling you and telling you what's going on but y'all just don't LISTEN! PAY CLOSE ATTENTION! I WILL TALK TOO someone in higher AUTHORITY.

Not real perfume from manufacturer. Think....It is impossible to get perfume that is normally $130 from the manufacturer for only $37 95 from fragrancenet.com or any other extreme discount place for that matter, and expect it to be the real deal. To claim their legitimacy, they would obviously put a little bit of the fragrance that you're ordering and mix it with something that smells similar, but it is definitely, definitely not the same!

"I ordered a bottle of Clinique "Happy" for my mother for Christmas. She has had the parfume before and liked it. Whatever FragranceNet.com sent was not the original. I was too embarrassed to ask for it back to return it. I emailed Fragrance.net.com about the parfume and said it was either a bad batch, old or something went wrong with it. They sent me some form letter about the return and said I would have to pay for the return shipping. Needless to say I will never do business with them again and will post everywhere that they are a rip off. I tried several times to call them but you can never get through their customer service phone lines. Don't think you're getting a deal... you're getting the shaft!"