Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
We monitor reviews for authenticity
The website is fairly easy to use. Orders get delivered pretty fast and well packaged. A wonderful experience.
So far, only once I did experience broken bottle and it got refunded. A bit delayed delivery and hope to work on that aspect.
Always on time, Always bringing happiness with new fragrances and offers. Definitely if someone wants to start their new fragrance collection. This site should be their first choice to search for.
Great service and product comes in tack packaged well
I buy alot of fragrances from different places. But Fragrance buy has the best customer service best prices and very fast delivery. Now the only place I buy from now on is Fragrance buy.
Order came swiftly thru Fed Ex. Cologne smells just the way many You tubers described it. I thrilled with my purchase
Best place to purchase fragrance, prompt delivery and loyal points goodies.
Fast shipping and packing. I will be ordering again in the near future.
It was good got updated fairly soon and nothing was damaged the cologne or the package so it was a good experience and I will probably order again
I've loved ordering from you guys, but I've had a friend order from frangancenet a day or 2 after my order was put in here and it took a week longer to receive my package compared to his order he got in 4 days. Besides that amazing packages comes in great condition always recommended to my friends with great deals and brands in stock!
I love this place! Maybe one day when my fragrance channel grows we can do business together! Thank you guys for all of my fragrance needs and no one should hesitate buying from them.
I usually the perfumes the next day I order and always well packed and always correct items that I order. I would say email communication is not effective and most of the time I can only leave voice messages
Was about to order men's cologne from Amazon, when I came across an add for FBC. Price differences between Amazon and FBC were very significant, soI was hesitant about ordering them from FBC, thinking they might be "fakes". I took the chance, and was pleasantly surprised with my order, as per the title of my review. Everything worked out to my total satisfaction. Will order from FBC again, and will share this info with family and friends.
Perfumes are real and at good pricing. Shipping is a little inconsistent. Some shipment arrive next day while other take a day before being shipping. Please consider me with the sample distribution... jeez.
Only one thing that you should do is try to change your shipping courier, specially "Shippie".
Last two times i had very very bad experience with them they have Zero percentage of experience of shipping, Zero percentage of experience of customer handling, never delivered on time, deliver product to wrong address
So my kindly request to you that please change this "Shippie" courier service as soon as possible.
This company absolutely sucks in my opinion and is ran by thieves. I ordered something a while back and never received it. They still wanted me to pay although I never received it. I wanted to make everything right, but they did not. So I disputed it with my credit card company because I refuse to pay for something I never received. They should have mailed me a replacement in which they didn't. What they did is ban me from ever doing business with them again. Absolutely a horrible way to do business. A legit company would want to resolve issues with people, but this company doesn't care if they screw you over or not.
They billed me for a cologne I ordered, but I never received it. I called them and discussed this with them, and the person on the phone refused to do anything.
My go-to site for everything fragrance. Always the best prices and reward system. Never had a problem with a shipment or a wrong order. /
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.

