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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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As always a fast delivery and fantastic customer service. Great product description and fantastic pricing.
The delivery was quite fast, actually arrived a day early than expected. And the perfume smells divine! Definitely will use your services again in the future
Absolutely love the selection, pricing and shipping time. However, I wish they provided real-time tracking.
Found exactly the fragrance I was looking for at a great price. The purchase was seamless and received the product within days. The packaging was a pleasant surprise, very nicely packaged in a terrific Christmas motif box. Very original. Needless to say, the product was exactly as ordered. Great experience all around.
I wrote a review on FragranceBuy and had difficulty knowing when the item was shipped and didn't receive a tracking number. They have since sent me a tracking number and I have received the item. It just left me in the dark because I didn't know how it was proceeding and with so much funny stuff going on it was difficult to know how legit this company was. Very thankful that they have stepped up and have been apologetic to make this right.
All the best from Dennis
I'm always extremely satisfied with FranceBuy.ca. Fragrances are as they are advertised, at a good price, and the customer service is above par.
I am in Easter Canada and it take no longer than 2 weeks for my order. Everything comes in perfect condition without tears or dents to the boxes. Never had any issues with service. Great deals and great website. 10/10 would recommend
Awesome collection of perfumes with reasonable price. Only problem is late delivery... otherwise 5 star...
As above. Resolved the conflict in a timely manner
Amazing experience. Competitive prices, on time delivery, awesome fragrance and a some free samples!
It came in perfect condition. Even the Jo Malone I ordered was in excellent condition. Items were safely packed.
My second order with Fragrance Buy. Both orders have come in amazing time, and exactly what was ordered. Great price and huge selection of products.
Fragrance Buy is my go to as a Canadian. I get to get some of the best deals out there, all while not worrying about customs. Their loyalty program is very fair and using the points I get I have saved so much money.
I have ordered from Fragrancebuy already a few times, the package always arrives on time, well packaged and with a wonderful content. The offers at Fragrancebuy are reasonably priced and sometimes long sought after fragrance can be found there. Thank you and keep stocking your wonderful store...
Dispatched within 48 hours, transit was additional 7 days. The 7 days is amazing, considering customs, which is not controlled by Fragrancebuy. I was expecting shipping delay but I cimmend the diligence of the public servants on both sides of the border.
Everything went as planned. The service is good the website seems decent to navigate through. My only issue is at the beginning of completing an order. (unknown) delivery time. Basically your in the dark after you make a purchase waiting for your order without any idea of time of delivery. This is probably the biggest reason people use amazon because you get delivery dates and it's usually within 1-2 days. If they had faster more accurate delivery dates this site would almost be perfect
Ordered a few colognes from Fragrancebuy.ca and everything came smoothly was all legit no second hand. Would definitely recommend ordering from here way cheaper from Fragrancebuy.ca then the stores
Very friendly customer service. Fast shipping and very good packing. They have a great selection, will order again.
The prices are very affordable.
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members