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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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Nice website. Easy to place an order. Relatively fast shipping. Item came in as described. Will gladly do business again in the future.
Wanted to order a new cologne and try out a tester. Order was shipped within 2-3 business days and arrived on time. Happy with my order and service from FragranceBuy.
At first I stressed but then when it came and I checked everything it was perfect.
Fantastic site to buy fragrance. Very fast shipping, always well packaged.
Friendly and responsive, helped out with my request a lot. Above and beyond service!
I'm truly impressed with my first order from FragranceBuy. There were a few negative reviews which made me a bit skeptical, but I received my order quickly, it was well packaged and no question about the legitimacy of the perfumes.
I do hope that the stock level is increased as a few perfumes that I really wanted were out of stock.
Overall, I will definitely purchase from FragranceBuy again.
This is truly one of the best online perfume shops I have ever used! Very good service, the best prices on perfumes and an incredible branded box for delivery!
Overall, my entire experience with FragranceBuy.com I would describe in one word - Amazing!
Excellent selection of original perfumes, very nice discounts, fast delivery, excellent customer support, and the best personalized box for transporting your order!
I've been buying from FB for over 2 years now and they have never failed me once!
I ordered and paid for 3 items, one of which is an Acqua Di Parma Colonia Club tester. The bottle is different from those sold in stores, also the smell which doesn't hold for more than a couple of hours compared to the very strong sample I tried in a store. A niche sample that was offered as part of my order wasn't delivered. When I emailed on this, I was asked to send a photo of the package that arrived (to prove I was telling the truth) and casually told that it would be sent with the next order I place. I've been left very displeased and disappointed.
I highly recommend fragrance buy to anyone looking for a classy fragrance. Would definitely repurchase!
I've been shopping around with various online retailers and Fragrance Buy has been the best experience to date.
I ordered several fragrances as gifts. My family members were overjoyed with their gifts. Good email communication about shipment and reasonable delivery. I am a satisfied customer.
Excellent. All products of each brands on one website so it's easy for me. Everytime I will purchase from your website.
I've been a customer for a long time now. Although in the beginning I had several vendors that I purchased from, now 95% of my orders are placed with Fragrancebuy.ca. Fragrancebuy is my default place to see if what I'm looking for is available. The price, product availability, and service are amazing. When I order with Fragrancebuy I feel at peace. I feel confident that my purchases will be delivered "at my door."
Awesome experience for fragrances that were discontinued. Thank you!
Relceived my order within 2 days of ordering. Packaged very nicely so no issued regarding damages. Got exactly what I wanted as well.
I've never had a bad experience and I've been shopping with Fragbuy for at least 3 years! Keep up the amazing work! I'll definitely be shopping here again!
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Olu, we truly apologize for the scent issue you're facing with the Acqua di Parma Colonia Club tester and for the frustration, inconvenience and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We sincerely apologize for the missed sample that was not packed with your order and the disappointment this has caused you. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team