On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
Instant Feedback
We monitor reviews for authenticity
Best way to shop for fragrances, smell at local retailer, then order online and save money with this awesome perfume shop.
I purchased my first niche fragrance from fragrancebuy, and I accidentally forgot to put my buzzer number in the information. Luckily, customer services was extremely fast at replying and made sure my information was updated immediately. When I got the fragrance, it was well packaged and there were no dents in the box. The fragrance itself was very high quality!
My only issue was dealing with Fedex. I understand that what FragranceBuy does has absolutely nothing to do with how Fedex handles their packages and as such the rating is unaffected. However, Fedex made several "delivery attempts" on a weekend and on a holiday, days which Fedex Ground doesn't even operate, and they left doortags that were not filled correctly attached to the package (not even on my door when they "attempted" delivery)!
In total, I absolutely love FragranceBuy and recommend it to anyone who loves fragrances. The thing I suggest is making sure you don't cheap out with the delivery option if you want a smooth delivery. The prices are already so good, you want to have your closure! I will definitely no longer purchase retail and I will buy from FragranceBuy more often.
Product on time or b4 needed and very happy with all my perfume
Love this scent, great packaging for safe shipping. Delivered on the early side of my delivery window which was unexpected and appreciated!
The prices are sometimes very good, but the rewards program and the attention they give are incredible!
My experience was very good. Kept me informed at every stage of delivery.
Product received as expected.
I've ordered about 4 times now over the last few years and have always received real fragrances at a great price. Shipping is also super fast! Usually have it within a couple business days of being shipped. Highly recommend this website.
I love shopping from this website because they have been consistent with sending my fragrances expeditiously and packaged in a manner where I've never received broken or bent products. As long as they stay consistent, I will continue to be a loyal customer!
Miffed on how long it takes. Seems like you are selling things you don't have in stock.
Great prices, huge selection and 2-3 days max for delivery. Genuine products as well. Definitely recommend
Firstly, I was thrilled to find the brand of perfume (Burberry Brit Sheer) I had been looking for in stores and on line. The overall experience was a huge success. I was skeptical and asked my son's girlfriend to scope out this site. The reviews were solid, and so I made the leap of faith. I am absolutely thrilled. The cost of the fragrance was well below what I had imagined I might have to to pay. The ordering process was streamlined, efficient and problem-free. My box arrived as expected and within the delivery date. The perfume was incredibly well packed and it's original box. No damage and the contents were as expected. Thank you so much. Best 1st experience with your company.
I always enjoy purchasing from FragranceBuy.ca. Great prices, rare items, and fast order fulfillment. Thank you guys.
Wonderful above and beyond delivery. Placed late night revived next morning remarkable. All the purchases are exactly as they where described on the label.
Smelt a perfume in a shop in the mall but was too expensive so i purchased off fragrancebuy and I was pleasantly surprised by shipping times and quality. 10/10 will be purchasing from here again.
Great service Great prices Great selection. I checked out others sites but they didn't have the amount of choices that Fragrance Buy offered
FragBuy is the best fragrance company I've dealt with. Great prices, great selection, great customer service!
Great prices and quality products every time! I feel truly cared for.
Satisfying my inquiries for any fragrance, I'm a fan of your site.
Authentic fragrances, great prices, and fast shipping. The holy trinity.
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members