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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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Great selection and good deals I was pleased with the service - shipping can be better
First time buying and has best prices and fast shipping! Will be purchasing more from here.
Bought two frags that I have been eyeing for sometime. Both are clones but are absolutely just as good of not better than the originals. Fast shipping and secure packing so my fragrance boxes were undamaged. Thanks a bunch, and I will shop again.
FragrancebuyCa has a great selection of fragrances at fair peices. Fast shipping and well packed items.
I think the products are authentic but customer service could be improved.
In one word? Horrific. In two? Horrifically traumatic. My box arrived empty and clearly tampered with. Instead of dealing with it, Fragrance Buy obliquely accused me of theft and threatened to send someone to my house. I had to threaten them with my own police report and chargeback to get my money refunded. Comparing notes with other shoppers on Reddit has shown me that numerous people have had the SAME issue recently. Avoid at all costs - something deeply shady is going on over there.
Hello Carol, we're truly devastated to hear about your experience and we sincerely apologize for the distress this has caused. This falls completely short of our standards, and we take your concerns about the empty package and our response extremely seriously. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team
FragBuy is very quick with their deliveries, and has amazing service. Also there amazing discounts $
Good price and fast delivery. I always have a good experience shipping online from fragrance buy.
J'ai toujours une belle expérience de magasinage, ils ont une belle variété de produits et jaime leurs systèmes de points pour avoir des rabais
Great prices, fast ship, i love you guys wish you added lv fragrances to the store!
I am a repeat customer. This company offers an amazing selection of (at times) hard to find fragrances. Shipping prices are good; items are packaged well. (No broken bottles on arrival)
Excellent pricing on my favorite fragrances. I noticed that some of my favs were sold out. I hope they come back soon
Awesome to have a Canadian Company to get all the latest deals on fragrances.
I ordered a fragrance and the photo shows a box and bottle of the perfume... but when it arrived it was a tester... the photo was VERY misleading.
Hello, we're truly sorry about the wrong product photo being displayed and that you received a tester instead of the boxed fragrance you expected. We sincerely apologize for the frustration, inconvenience and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team
Great prices. Reliable shipping. Will be back for more! Unbelievable deals for niche super desirable perfumes.
The products arrived in good condition and ahead of schedule. Very satisfied.
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Darlene, we sincerely apologize for the poor customer service you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team