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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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Great delivery times with good service. Shipped within 5 days and great packaging with no issues.
I love that they had a free shipping Deal with only one item. I think the options for shipping are expensive. The deliver was very fast!
Look at Fragrance Buy first for your purchases. Real quality products, great prices and amazing service.
Authentic fragrances, great service. I have ordered fragrances from this website multiple times. Shipping was really fast, order arrived promptly in good condition.
Transactions are always smooth and hassle free, my go to place for all my fragrance needs!
I was able to grab the hard-to-find Dior Homme Parfum at a great price. The shipping was super fast as well, with it being delivered to the southeast US in only 5 days. I've never had a negative experience with FragranceBuy and they remain one of my favorite sources for fragrances. My only suggestion is to look into their notification system as there have been a few instances where I've signed up to receive restock notifications, but did not receive one. This was one of those times. Luckily a Facebook friend noticed it in stock and let me know about it.
My favorite fragrances were out of stock so I put in a notification request so I would know when these frags came back in stock. I kept checking in but no stock. Finally, one day checking in, the stock was available and so I ordered. There was no notification at all...I just got lucky by checking in from time to time. Not reliable service. Otherwise I love FragranceBuy...great selection, prices, and shipping. I was just disappointed with this notification aspect.
I have had multiple orders from FragBuy and they have all been flawless and the unboxing experience is Top Notch!
Always a pleasure dealing with you folks. Great quality products at amazing prices. Thank you for a wonderful experiment!
I always have a good experience when shopping with Fragrancebuy.ca. I love that they send you a notification about a product you want is back in stock. Also love they have the payment plan options to make these bundle buys more sensible. Nothing but positives to say about Fragrancebuy.ca!
This was thoroughly a great experience! I am so glad that I found Fragrance Buy. It allowed me to finally purchase some sought after colognes and expand my collection without breaking the bank and all from the convenience of my home. I cannot wait to purchase some more items very shortly.
Update: Fragrance Buy reached out to me after my original review was posted. They let me know they engaged the courier service they use to ask that they make deliveries prior to 10pm. The courier said their policy is to deliver between 3:30pm and 10pm, my delivery issue may have been driver error.
Fragrance Buy provided me with a coupon code for free shipping on any future order as a way to apologize for the issue.
I didn't expect a follow up on my post but greatly appreciate Fragrance Buy's exceptional customer service in addressing my concern. Giving them 5 stars for putting their customers first.
Original post: Ordering was easy, communications from Fragrance Buy were timely and the products I ordered were as described.
My issue was with the courier delivery. Courier showed up to my house after 12 midnight and left my package on the front patio. Luckily I woke up to use the washroom and saw a notification from my security cam app.
If I hadn't woken up my package would have been left outside overnight and possibly would have been stolen from my porch.
Please ask your courier to make deliveries prior to 10pm.
I was pleased with the fast shipping and delivery!
First time ordering it was very easy and received my order in a short amount of time
I ordered my two favourite fragrances, Hermann a mes Cotes and I am Trash. They were ordered just after midnight and delivered the SAME day. Outstanding. Always such a smooth and easy ordering and delivery process. Will always order again and again.
Amazing perfume
Got free delivery because of a special offer
Very fast shipping
As usual, amazing service
Thanks guys
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members