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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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I did not receive the fragrance that I paid for. I received the newer version and was expecting the original.
You sent to my billing address which is 3 hours away with bad traffic
Easy going. This is the main place I get my fragrances from!
As always a great experience. The cologne I ordered was packaged professionally. I could not find it anywhere but Fragrance Buy had it. The shipping was before the date and the courier was super helpful.
Thanks again for another great purchase.
Great experience overall. Packaging was very well done, fragrances were all intact and smell amazing.
First time dealing with the company, and transaction was quick and easy. Thank you very much!
Feel like my hand is held throughout the entire process. Prices and availability is great. Shipping $$...it's to be expected considering the distance. Just buy more, right?
I've made multiple orders now, each one came reliably and in good order. Prices are unbeatable for the most part.
I trust Fragrancebuy.ca for my perfume purchases. My perfumes arrive on time or early and in perfect condition.
Couldn't be happier, purchased 13 in 3 days from these guys and each time got it delivered in less than 2 days.
I just love love love FragBuy these guys are the only online perfume retailers I would ever use. Before I found them I had despaired of getting great prices on perfume because the service offered by FragBuy's competitors was just so so bad BUT FragBuy is night and day they offer the absolute BEST of everything: the best customer service, integrity, delivery, fulfilment speed, quality and selection. There will never come a day where I spend a single dollar with any other online retailer that isn't FragBuy. I literally ONLY trust FragBuy and they have all my business.
Everything was delivered with such care and the fragrances are well priced and real!
Timely delivery with tracking and great prices! I am a repeat customer - always satisfied with FragranceBuy.ca.
They wouldn't send me a replacement right away and expected me to send them back the item first before refunding me and expected me to place my own replacement order. Whenever this has happened with other retailers they simply apologize appropriately and just replace the damaged item free of charge without you needing to send anything back or refund you for it immediately because the fault falls on them and not the client and they ask for you to kindly send the damaged item back at YOUR earliest convenience. For the inconvenience they've given you by sending a damaged product these measures are what they consider the least they can do, especially when they claim 100% satisfaction guaranteed. Completely lacking in customer care and competency.
UPDATE: After this review they quickly reached out to me via email to rectify the issue. I did voice our that it was disappointing that I had to make my original review for them to meet me halfway with appropriate solutions. I am satisfied with the way we resolved the issue in the end.
My package arrived on time, exactly when they said it would. Communication was constant.
It arrived in less than a day of ordering! I bought a tester and I had heard they might come without caps or have tester written on the bottle. I was so happy when I saw the cap and no tester written on the bottle. It was all well packaged too. Will definitely be purchasing my future fragrance from here!
The price is good, the shipping is fast and well packaged.
As always I was pleased With my choices Moresque Soul Batik, I've waited over a good year for this gem and let me tell you all. WELL WORTH THE WAIT! Also FRAGRANCE WORLD'S ( MOONLIT NIGHT THE ONE & ONLY, F Le PARFUM, SUPREME L'HOMME and FINALLY ANOTHER LONG WAIT FOR LATTAFA's MOHRA. All stunner's in my opinion. FRAGRANCEBUY IS THE #1 SITE for you all. To everyone@ FRAGRANCEBUY A BIG THANKS!
I love the perfume. Thought i had bought 2 larger bottles not small but love the smell
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members