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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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Always easy, fantastic prices and great customer service, superb selection!
My transaction was seamless, fast and super efficient.
Fragrancebuy.ca is the best online store for fragrances. Its service stands heads and shoulders over US discount fragrance sites in terms of availability of the most sought after frags, shipping speed and general customer service, coupled with its loyalty programme which is definitely a HUGE plus.
I was a bit nervous about blind buying this scent as I've never tried Initio's Oud for Greatness. I liken this to an Arabian/masculine twist on the BR540 DNA. A great pickup if you love woods with a hint of sweetness and saffron. Good for special occasions.
I've been buying fragrances from this company for the last couple of years.
Never had a problem with the quality or delivery. Once my package got stolen, Fragrancebuy replaced the whole order.
Because of the great service I reached the status of "an addict". I hope we will keep the cooperation for years to come.
Everything was great as usual. I appreciate the quality of the products along with the prices as well.
I purchased 3 fragrances from fragrancebuy.ca and they were delivered within 7-8 days. The fragrances were awesome. I had no issues.
Prompt and easy. Very happy with my purchase. Will buy again.
Delivery was on time and service was great. Will buy again
I use Fragrancebuy.ca as my primary fragrance discounter due to their prices and inventory, which rarely can be beat. This particular shopping trip I purchased a bottle of Armani Eau de Nuit and a bottle of Guerlain L'Homme Ideal EDP. I received my bottles within a week, and as always, in perfect condition. I appreciate the care that Fragrancebuy.ca puts into shipping their fragrances. I will be back shortly as my wishlist is filling up.
I was beyond happy to see Fragrancebuy.ca have the new Aqua di Gio Parfum in-stock. This fragrance sells for $198 at retail (the 4.2oz bottle) and I was able to pick it up for $126, and it just came out! I was also able to pair that purchase up with a bottle of Dior Homme, which isn't always in-stock. The shipping is always fast at Fragrancebuy.ca and I just reached "Eau Collector" status on their loyalty program, so that came with 6 free shipping coupons. Those will definitely be used in the future!
Thank you fix my issue customer service help me out thank you
It's really easy to find what I'm looking for and the shipping times are amazing!
I've been looking for the Atelier Pomelo Paradis for a while, as most retailers in Canada have discontinued it. Was so happy to find it on this website - only to have the package come home and realize it (assuming it's authentic and not a fake product) is some old bottle sitting in the back of a shelf somewhere, until FragranceBuy sells its last bottle and makes its last penny - even though the product is NOT up to par and should NOT be sold. This product is expired, smells NOTHING like the original, and a disgusting attempt at increasing profits through selling expired goods. Just pull it off the shelf and say it's no longer available at your platform either - like everyone else in Canada did. DISGUSTING!
Very good, I would love some fragances can be more on stock but overall super good experience.
I am disappointed that you do not allow FedEx to let Walgreens hold my deliveries any longer! Please go back to allowing them to leave packages at Walgreens!
I had a fantastic experience with buying from you guys, even I had experienced a missing item, but I felt like it's CIA is investigating for this case and I have got my refund within a week.
What can I even say about this company? They're the best! Great prices. Amazing selection. Fast shipping. An awesome rewards program. And a very helpful customer service.
This is my go to fragrance discounter. I've had some issues that were in no way their fault and they have fantastic customer service. Great rewards program so make sure you sign up. Always get my orders in a timely manner as well.
J'ai du annuler un produit et le service a été très bon. Dommage qu'on ne puisse pas annuler juste le produit et non pas la commande. Toutefois, le service a été très bon. Merci de nous offrir des parfums à un prix intéressant.
Great prices, delivery was quick and selection is great. Will be ordering again
I just received my package with set of three different Swiss Arabian shagaf oud perfumes, fast delivery nice packaging and all three fragrances are great combination of modernity and the tradition. Best for families.
Ordered a couple of fragrances, one for me and one for my girlfriend. Got a great deal on both. Shipping wasn't the fastest but it's not that big of a deal.
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pamela, we truly apologize for the scent issue regarding the Pomelo Paradis and the frustration, inconvenience, and disappointment this has caused. We completely understand your concern regarding the expiry date found on the bottle, rest assured manufacturers often include expiry dates and when stored under proper conditions, fragrances can last for several more years.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We followed up on November 2nd and provided a full refund, we await your response on [email protected]
Best regards,
The FragranceBuy Team