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FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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I have just received my order #FB*******, since i live in the Caribbean and i normal utilize a courier service for my area, i received an "obviously very used" 100ml tester of the Narciso Rodriguez fragrance with no plastic wrapping or cap (none of which was stated on the site) this item was supposed to be a Christmas gift for my brother in law. I am sure you'll agree that gifting someone an obviously partially used up fragrance is literally ridiculous. Now i am stuck with an item that i personally did not want, and more or less cannot return for logistical reasons.
I must say that Fragrance Buy delivered my goods in perfect condition and within two or 3 days after confirming my order. I hope this will never change because getting my goods just in time for weekend is important to me.
Great job guys and keep pushing those deliveries out on time.
Took about almost 2 weeks to ship to the US but the products overall are great! And got lots of compliments on the fragrances I got. I know where I'm shopping this Holiday season!
I'm really happy to recieve top quality colognes for such wonderful prices!. I like that I get colognes delivered within a week of purchasing them
Just got 5 fragrances with the bogo 25% off sale. Super happy with my fragrances, tysm fragrancebuy.
Thank you for the fragrance purchase everything came pack originally and in a safe box...a little delayed with the delivery...but overall satisfied.
Thanks for great communication and quick delivery when it came to my purchase. I will be doing more business again
Very good experience, fast shipping and great prices nothing to complain about!
I appreciate that they walk you through the process of when to expect your product. It doesn't hurt that they have great scents at a discounted price often times.
I always have great experiences here and this time was no different. My favorite is the way they package. Their box makes theft difficult.
Ok, so I was sent a broken Dior Homme Parfum bottle that was cracked leaking all over my hands, counter, and clothes. I sent pictures and proof of everything. I purchased the extra insurance coverage if it's damaged. Well, they are telling me they can't cover it. I've emailed them I'd say 8+ times with no response. I've called 5+ times and left voicemails. The service is horrible and let's not hope you receive anything damaged.
Hi Kip, we sincerely apologize for the damaged item received and the frustration and inconvenience caused. If we could trouble you to kindly send photos showing the empty bottle of Dior Homme Parfum at [email protected], we'd be glad to discuss this situation further.
Best regards,
The FragranceBuy Team
As always.excellent customer service and wide variety of perfumes
Package arrived in good shape and in a timely manner. Have been enjoying new fragrance.
Love this fragrance, smells great and last all day. Delivery was fast and arrived in excellent condition.
I ordered two colognes and they both arrived with in a week or so and with great packaging, where I was not concerned about the safety of my bottles. The prices were the best around as well, which made it easier for me to spend the money!
Few days ago I wrote a bad review about a purchase I made of a perfume, thinking the product wasn't legit but thanks to the help of fragancebuy I found out that the perfume wasn't working good on my skin due to my ph. They did everything that was in his hands to help me and at the end the accepted the perfume in return giving me a complete refund! Even though it wasn't their fault. Way to go fragrancebuy! Excellent experience buying perfumes with them. THANKS!
It is the second fragrance from Unique'e Luxury, the time will tell if it was a good choice.As usual, no complains about the service, Fragrance Buy is doing an excellent job.
I love to buy my fragrances from FragranceBuy, very exiting inventory, extremely good service and customer service. I am buying from them since 2017, and I was never disappointed.
Came surprisingly fast, and yes, these guys package their stuff very well. Branded box, filled perfectly with packing peanuts.
Both of frags were pristine
Shipment was fast, very well packed, arrived in very good condition, good price and looks amazing.
Cannot comment on quality because it was given as a gift. Overall very satisfied with the purchase.
Super fast shipping and the price on my bottle could not be beat. My 1st stop when shopping for fragrances.
Fragrancebuy is my go-to website for all fragrance purchases. The customer service is the best and I really appreciate the fast shipping! I recommend to all my friends & family!
In today's day and age everything is online. If I had to make a website suggestion it would be to describe the fragrance example floral like other websites do. I had to rely on peoples reviews to have an idea of the scent. I believe it would in courage people to buy more new to them scents. I have ordered in the past but this is the first time I have had a problem with my order. One of my perfumes was damaged in shipping. I sent an email and it was replied to promptly with excellent customer service. I tell everyone about my positive experience. Highly recommend ordering from this company
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


Hi Roger, we sincerely apologize for the quality control issue for the fragrance received and the disappointment, frustration, and inconvenience caused. We issued a partial refund on November 15th and we await your reply on [email protected]
Best regards,
The FragranceBuy Team