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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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Have ordered from this vendor over 20 times in the past 12 months alone. Had one hiccup with inventory issue, but customer service smoothed things over ASAP. Service is night and day over compared to other discount sellers. I have long since run out of room for any future additions to my fragrance collection but will still order more from Fragrancebuy
Had a shipping issue, an issue that fragrancebuy.ca worked to resolve in a very timely manner. Very happy and will definitely purchase from this site again! Highly recommend.
In a world where standards of customer service fluctuate dramatically, FragranceBuy stand out head and shoulders above the rest as being excellent. For nearly 8 years they have provided me with faultless service and an unbeatable offering of Colognes and Perfumes. They are our go-to place for fragrances and if you haven't tried them, I urge you to do so with confidence that you will be 100% satisfied, time and time again. I wish I owned this business!
Great products at great prices and delivered quickly! There is not much more than can be said other that 'Just Excellent'!
Have always had an awesome experience up to now. Product still not received and it was shipped Nov 24th.
Fragrancebuy is a true olfactory paradise! The extensive selection caters to diverse tastes, ensuring there's something for everyone. Quick shipping and elegant packaging sealed the deal for me. My experience was nothing short of delightful, and I can't wait to explore more scents from this fantastic site!"
Fast shipping! Great customer service! Amazing scent. Will definitely shop again!
Excellent experience with this website, customer service, and products.
I love saving some cash and Fragrance buy did just that. Saved a good $50 dollars on the fragrance I was wanting for a while. On top of that, I loved the box in which everything was shipped, I was surprised to see a beautiful, secure branded box at my door with my fragrances inside! Great first experience, I even shared the site with a few others who were looking to purchase fragrances. Will definitely be shopping here again!
I loved my entire experience with them. Got my items very quickly and they were in perfect condition. Very happy with the products and I'll definitely recommend this site to my friends because of the amazing prices they have over here.
Shipping was relatively fast and prompt customer service email response.Giving a 4 star because I loved 2 of 3 products, the ingredients in the 3 product is flaring up my allergies.
Have always received stellar service with Fragrancebuy.ca. Very appreciative of the speedy shipping and great samples with my orders.
Great packaging, quick delivery and excellent pricing.
Awesome package wrapped for product integrity and excellent delivery time.
Great overall customer experience. Looking forward to future transactions.
My husband and I have purchased perfumes/colognes from this website for a while now and it was the best thing we could've done. It's so easy and there's such a big variety of perfumes and colognes that we've been looking for in stores and have never had any luck finding them until finding the site!
First time buying from Frangrancebuy. Really easy experience, great pricing, shipped quickly and packaged nicely. Overall happy with the experience!
The perfume (Drakkar noir) I received does not smell at all like the one I have been wearing for years, as if it was too old... Very disappointing
Hi Yved, we truly apologize for the scent issue you're facing and the frustration and disappointment this has caused. We followed up on December 3rd, we await your reply on [email protected]
Best regards,
The FragranceBuy Team
Ordered a few fragrances. Better price than anywhere else AND super fast shipping to US. Heck yeah!
I replied that I had damaged to my order and never heard back from your company.
Status update:
The company did reach out to via email but it went to my spam box. They have addressed my concerns and I am happy with my purchase. I will definitely purchase from them again.
Hi George, we truly apologize for any miscommunication on our end, the damaged item received and the disappointment and frustration caused. We followed up on December 3rd, we kindly await your reply on [email protected]
Best regards,
The FragranceBuy Team
It's just takes little longer then should to receive order other then that it's perfect
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Krista, we sincerely apologize for the delivery issues you experienced with Shippie, after checking the tracking, it appears the package was delivered on November 30th. Please kindly email us at [email protected] and we'd be glad to discuss this unpleasant situation further.
Best regards,
The FragranceBuy Team