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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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It was my first order and took more than 10 days to reach, ok i understand is Christmas time so i won't say anything, hope the next order will be faster then i can give 5 stars
Thanks
This is like my 4th time buying perfumes from fragrancebuy.ca and I'm never disappointed. Good deals, fast shipping. Always great xx
Great scents at great prices. Order is processed and shipped really quickly, since this is a Canadian site, and you don't need to worry about extra customs/duties fees. What I don't like is that you only get free shipping when you buy 5 products. You could spend hundreds of dollars and still not get free shipping because there's only 3 items in your cart, not 5, which sucks. Also, I really wish there was a product/scent description available for each fragrance; It would help a lot with blind buying and discovering new scents.
This is my 2nd order and both times everything has been perfect. Packed well and was sent out extremely quick. I recommend the company for any frag needs
One thing I can say about Fragrancebuy is that the impossible finds aren't impossible. And if it's sold out I always get a notification when it's available.
I wish fragrancebuy would have given me the free ship i forgot to add that code once i submitted my order its impossible to call these people they dont have a dedicated 800 number so revise your order once submitted sucks I love companies that make it easy to reach out to customer service after you place your order so they can make modifications
I'm such a devoted fan of FragrancebuyCA because I find incredible deals on some of the best niche and designer fragrance. My collection has grown so much over the years because of their great prices. Always quality, authentic, and affordable!
Fragrancebuy CA is where I look first to buy fragrances. There are always great designer and sometimes niche fragrances at a great discount. Shipment is pretty fast and either free or very reasonable. I've never been disappointed with any purchase or any customer service from Fragrancebuy CA.
I love the prices at fragrancebuy. The selection and shipping times are great. I've never had any issues ordering from them.
It was easy to purchase online and the choices were plenty. I just wish the box didn't have any description of where it was coming from since these were gifts.
Prices are reasonable and perfume and colognes are authentic.
Took two weeks to get my package, but they all were well worth the wait. My clone house purchases take about that long and they are coming from within the country. Prices were unbeatable if you can swing free shipping. I got seven bottles which were a mix of Niche, Brand Name, and Lattafas for under $130 US. I am a new loyal customer!
Very quick shipping considering emails stating possible delays due to Christmas rush.
Pleased with service.
I've ordered a lot from here and the shipping is always very fast and the product is always perfect
Do not buy tester perfume bottles. They ship used bottles with missing perfume. The bottles are supposed to be new, unopened with a missing cap not missing perfume.
Hi Silvio, we truly apologize for the lower than expected fill level for the Issey Miyake L'eau D'issey received and the frustration, inconvenience, and disappointment this has caused. I'm afraid the manufacturer fills the bottles at these levels, our sincere apologies for any misunderstanding caused. Please kindly reach out on [email protected] and we'd be glad to discuss this issue further.
Best regards,
The FragranceBuy Team
Very very very very very very very very very very very very very very very very very very very very very very very good
Timely delivery and love the package shipping tracker
Excited to order and have been awaiting the delivery (FedEx). Claims to have attempted delivery twice but was here both times. Now they are saying they are returning my order. Really frustrating. No way to contact fedex
Hi Colleen, we sincerely apologize for the delay you experienced with your order and the frustration caused, after checking the tracking details, the order was delivered on December 12th. We reached out via email, we kindly await your response on [email protected]
Best regards,
The FragranceBuy Team
Everything was great. Except that I need to type 50 characters. I work 4 jobs and I'm doing this voluntarily to help you collect your data and I'm not sure why sitejabber is requiring a minimum of my time spent typing this message. I'm volunteering my time for this on your behalf for your business and to support Fragrancebuy. I don't think Fragrancebuy has any say with Sitejabber. So... Sitejabber: Could you make it so I can leave a shorter review and just say everything was great? Because everything was great. Except being required to type 50 characters. I should be able to write as brief a review as I want. It's my time I'm volunteering freely. End of rant with Sitejabber. Fragrancebuy is great.
I ordered 5 fragrances recently during Black Friday deals so I can get them before Christmas plus also enjoy free Shipping. The shipping was fast and everything was packaged very securely. I love how well the presentation is from Fragbuy. I have bought so many times from them and their customer service is top notch. The website is very easy to navigate and the prices on fragbuy are in most cases cheaper than anywhere else you can find. My only one small complaint this time is that among the 5 fragrances that I ordered, one was Kim Kardashian for women ( tester) and it arrived without a cap. Generally that's not an issue but on the website it didn't mention that the tester is without the cap. In most cases the website states whether the tester is with or without the cap or the box. So I ordered it thinking it will come with a cap in a plain tester box. But anyways, other than that it was all good. I am happy at the price, the delivery times and packaging
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mauricio, we sincerely apologize for the lack of response via phone and the frustration, inconvenience, and disappointment this has caused. We reached out via email and we await your reply on [email protected]
Best regards,
The FragranceBuy Team