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FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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Quality products and timely delivery. Have shopped several times and always pleased. Any future perfume purchases will be with fragrance buy.
Received my scents and loved them. I received them quickly too.
Overall my experience with your site has been pretty good but it could be better.
The loyalty program doesn't move the needle for me. I can get the same thing from the other sites I purchase from without being loyal to them.
The actual application that you use has glitches that you should already know about.
A good feature would be to give a list of all the products that are a similar scent to the item we select. That may prevent me from holding off on a purchase until it comes in stock or buying something from another site that may not even be the same product.
Glad I dropped by will do it again and again
They had everything and more to offer. Love the fair price and free shipping
The services are really great and products are even greater amazing prices for everything. I will continue to shop here as long as this website is available. I am very satisfied.
Great product and exceptional prices. Great products and excellent customer service
FragranceBuy offers great deals on hard to find fragrances. And their international shipping is done very well, with all items very safely packaged and shipped via Fedex. This is now my 3rd purchase of multiple fragrances from them and I would highly recommend this site to anyone.
Happy I found this website that offers many brand to choose from at great
Love your collection of Boadicea The Victorious fragrances. I was able to get what I wanted at a price I liked. Fast delivery service, will be back as soon as more fragrances are in stock!
Shipping was fast and convenient, product was properly packaged, I love my fragrances and would purchase again
My experience can best be described as excellent. The ordering and delivery service is top-notch and remarkably fast. The items are consistently well-packaged, and I've never encountered any issues. I would definitely recommend this service to others.
Prompt shipping and excellent packaging! I would definitely purchase again and highly recommend this seller to all fragrance lovers.
Only very good experience with online store.I recommend it!
I ordered multiple times, and was always satisfied with the shipping. Also really like that there's an option to wishlist for notification.
I've made many purchases from Fragrancebuy and have not had one issue. Quick shipping and packages are secure. I will keep ordering!
I literally received a half used bottle in my order.
In the website they said they are full bottles.
I have purchased 3 fragrances from Fragrancebuy and they have all arrived quickly and were packaged with care. Will keep using!
You gave me wrong product very upset i ordered coconut lagoon and art of universe I got not art of universe I got a substitute
Hello Michael, we truly apologize for the wrong product you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team
Fragbuy gives us the best chance to purchase so many different fragrances at a discount price and its sooo fast shipping!
This site truly has some of the best deals around on niche brands. My only criticism is that they often go a long time without getting the more popular scents in stock and they sell out almost instantly.
My experience was very good. I would really like you to verify emails as quickly as possible. Sometimes a person makes a mistake and wants to change the order, but it's already too late. Express delivery takes a bit long. It could be faster, especially since it is paid and your warehouse is located in Scarborough. Overall, everything is very friendly, the products are genuine, and I have no complaints.
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


Hello Sayyeda, we sincerely apologize for the damaged item you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team