On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
Instant Feedback
We monitor reviews for authenticity
I ordered a bottle at noon and i ordered another one at 18:30. I asked if it was possible to match both bottles in one box and pay shipping for one box. You agree and refund me for the second shipping. All was done in less than 12 hours. Thank's again for the excellent costumer service.
Received my perfume few days after i ordered and everything is fine. I would recomand my friends to shop at Fragrance buy.
One of the best! Great selection, awesome packaging and fast delivery.
Fragrance Buy is the best fragrance discounter with extremely high standards. They service is fantastic and their packaging is out of this world. I am very satisfied with Frangrance Buy and will always refer my friends and relatives to them as long I receive the same level of consistent service. Keep up with the great service and products!
I have buying my fragrances with fragrancebuy and 1 thing for sure is that the have legit and original products which is the most important when you buy fragrances so buying with fragrancebuy you have a peace of mind.
I've had over 10 different transactions with Fragrancebuy. Purchased over 40 perfumes. Not once had a bad experience. Always awesome!
I have been doing business with FRAGRANCE BUY for several years now. Good quality and fast shipping. It is a very well run business.
Very professional but friendly. They all the Major Niche and Major Designers. Excellent quality and great prices
I will definitely come back to Fragrance buy.
Always a great experience with FragranceBuy. This is my 4th order from Montreal, and the shipments come fast and well packaged. Perfumes are authentic. A+++
Solid site with good shipping and authentic products. Very quick turn-around, great prices, and a huge selection. Excellent shipping and packaging with peanuts and beautiful boxes. Overall, I was very impressed with my first two purchases. I had issues with my third purchase from the site but the FB Team were very attentive to my concerns and reached out promptly to address the matter. I gave them another chance and was very happy that they were able to accommodate. This is my go-to site and the quality is there and very evident.
I love ordering from fragrance buy. Never had any problems. Packaging is outstanding to keep fragrances from breaking during shipping and being tampered with. Products are great quality and no fakes.
My perfume came in super fast, great communication, I am very happy with my purchase, will buy again from fragrance buy
The best delivery out there... the way they do the packaging and delivery is flawless.
Keep up the good work FB+Shipie.
Cheers
Absolutely best service hands down. Delivery was on time, packaging is another level. I am impressed. Keep up the great work.
I bought with fragrance buy for the third time and this time was worst some perfumes looks like they are old used bottles and some of them are little less than the pack i dont understand why but i tried to contact customer service but no response and also no testers i spent 300 plus and i dont get it why this time because before it was good
I been a customer for a few months, and I am completely satisfied with the service I have received.
I am a repeat customer. Love the low prices. Shipping is always prompt. And my iems era packed very well.
Good prizes and a lot of varieties of brands niche and designer's
Good prices and fast shipping, only on the returns of damage items they take forever to get you refund
A great selection of perfumes I cant find anywhere else.
Got my order so fast, amazing fragrances at a wonderful prices.
After a short period of time, they refunded me the money for the perfume that did not reach me due to a mistake made by the carrier company. As a company that sells only online, I did not think that they could be reliable in such problems and even in refunding money, but Fragrancebuy company got full marks from me. From now on, I can continue shopping safely. Thank you Fragrancebuy.
Great prices and selection as always, thank you!
I am a loyal customer!
I have been having a great shopping experience with Fragrancebuy, I purchased many perfumes through them (I'm a perfume addict!) and never been disappointed. The selection they have is great, prices are very reasonable and shipping times are lightning speed! Not to mention the authenticity and freshness of the products! They are the real deal, both designer and niche perfumes.I highly recommend!
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dhruv, we sincerely apologize for the condition of the items received and the frustration, inconvenience, and disappointment caused. Please kindly reach out at [email protected] and we'd be glad to discuss this issue further.
Best regards,
The FragranceBuy Team