Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
We monitor reviews for authenticity
I always had a very good experience with this company no problems whatsoever
Shopify. Cloudflare. I've told you about my problems numerous times yet you don't change. I'm just a normal shopper, but I can't get through ANY session without one or the other blocking me! It's freaking ridiculous at this point! I'm ordering from numerous other websites, sometimes at higher prices, because either Cloudflare or Shopify won't let me put together a damn cart. I had to quickly get this last order in earlier this month AND COULDN'T PARTICIPATE IN THE BIG EGG HUNT DISCOUNT as a top-level shopper because I wasn't allowed to shop. I'm certain others are having issues but never write to you. They just leave. Permanently. I write emails to you and nothing changes. This is my last time. I just got kicked off AGAIN putting together a $600 cart today and will now buy those perfumes at Fragrancenet and Jomashop and elsewhere because I can't shop here! What good is having over ******* points when you treat regular folks as cyber criminals? Seriously, are hackers really attacking a tiny perfume seller from Canada? I think not. You are losing thousands in sales from just me. Think about how many others are pissed off too.
I use Nina from long time ago. It is my favorite fragrance! I am happy that I could find it at a good price😊
This company has been great to me in the past, and ships super fast. They are very responsive and my advice to anyone having issues with shipments, please deal directly with the shipping company. I know first-hand the issues that may arise with lost or stolen packages, and sellers are normally limited in how they can respond to these matters. Love FragranceBuyCA!
Always a great experience with fragrancebuy, good customer service if there ever is an issue. Buy with confidence
Thanks for the quick shipping, and for always having the best deals!
You never have to worry when shopping with Fragrancebuy. They have total package protection for 99 cents so you can relax and wait for your perfume to get to you, and they actually have the best prices compared to other fragrance websites 90 percent of the time! This sounds like an ad Lol but they're actually that great!
Fast fulfillment and shipment. Product arrived in perfect condition and was everything I was hoping for. Thank you for having those hard to find items.
A perfect experience, really. Site is easy to navigate, prices are very competitive and the packaging and delivery of the perfume is professional, impeccable.
Very happy with my choice of perfume. Will be visiting again! Merci beaucoup!
Order came very quickly and well packaged to ensure the items were not damaged.
Purchasing was pretty easy and straight forward. Took over 2 weeks for delivery, but that is ok. When I got my perfumes, the one I was excited about cannot spray. The top fell off and now the cap is broken.
I have been purchasing from Fragrance Buy for a while and have been very satisfied with my purchases.
Easy to use website, picking my desired purchases, with secure checkout my items arrived safe and ready to add to my collection and enjoy. Thank you looking forward to my next purchase,
Ordering was easy, and everything came on time in a cute box! Will be buying again!
Very good company ordered twice happy both times. Packaged very well.
I will gladly be buying from fragrance buy again the service was amazing and it was packaged perfectly i would highly recommend them. They even provided a free sample of a fragrance that i really wanted to try. This is my favorite discounter and i have researched them all they seem to have the best prices. The shipping was great too it was fast for international.
The selection is great, the prices are amazing and the shipping is extremely fast (3 days both times i placed an order)
I am a regular fragancebuy customer and always I'm getting an excellent service. My order arrived on time and I love my new fragances.
Great people at fragbuy, recieved my package and it had came, they had slipped in a sample into the package! Love fragbuy, arrives fast, great quality, huge selection.
I love Fragrancebuy. I've been a customer for years. I have spent maybe 20k over the last 6 years. The Layton I ordered was scratched in two places which is the first time I have ever received a scratched bottle from you all. Overall, very satisfied customer but receiving that was a bit disspointing.
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


Hello John, we truly apologize for the difficulties you've experienced with adding items to cart and the frustration, inconvenience, and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team