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FragranceBuy

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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FragranceBuy Reviews Summary

FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.

service
480
value
309
shipping
310
returns
120
quality
303
This company does not typically respond to reviews

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45 reviews

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Pennsylvania
1 review
0 helpful votes
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Always great
April 27, 2024

I always had a very good experience with this company no problems whatsoever

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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Shopify. Cloudflare. I've told you about my problems numerous times yet you don't change. I'm just a normal shopper, but I can't get through ANY session without one or the other blocking me! It's freaking ridiculous at this point! I'm ordering from numerous other websites, sometimes at higher prices, because either Cloudflare or Shopify won't let me put together a damn cart. I had to quickly get this last order in earlier this month AND COULDN'T PARTICIPATE IN THE BIG EGG HUNT DISCOUNT as a top-level shopper because I wasn't allowed to shop. I'm certain others are having issues but never write to you. They just leave. Permanently. I write emails to you and nothing changes. This is my last time. I just got kicked off AGAIN putting together a $600 cart today and will now buy those perfumes at Fragrancenet and Jomashop and elsewhere because I can't shop here! What good is having over ******* points when you treat regular folks as cyber criminals? Seriously, are hackers really attacking a tiny perfume seller from Canada? I think not. You are losing thousands in sales from just me. Think about how many others are pissed off too.

FragranceBuy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2024
FragranceBuy K. — FragranceBuy Rep
over a year old

Hello John, we truly apologize for the difficulties you've experienced with adding items to cart and the frustration, inconvenience, and disappointment this has caused. We kindly reached out on [email protected] and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Favorite parfum
April 27, 2024

I use Nina from long time ago. It is my favorite fragrance! I am happy that I could find it at a good price😊

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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Fast shipping
April 27, 2024

Fast shipping, loved the product I ordered and was a great price!

Date of experience: April 16, 2024
Delaware
1 review
0 helpful votes
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Wonderful Service
April 27, 2024

This company has been great to me in the past, and ships super fast. They are very responsive and my advice to anyone having issues with shipments, please deal directly with the shipping company. I know first-hand the issues that may arise with lost or stolen packages, and sellers are normally limited in how they can respond to these matters. Love FragranceBuyCA!

Date of experience: April 16, 2024
Texas
1 review
0 helpful votes
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Great Customer service
April 26, 2024

I appreciated the quick responses to my request for support.

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Buy with confidence
April 26, 2024

Always a great experience with fragrancebuy, good customer service if there ever is an issue. Buy with confidence

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Best perfume deals as always
April 26, 2024
Updated review

Thanks for the quick shipping, and for always having the best deals!

Date of experience: April 16, 2024

Always dependable
November 19, 2022
Previous review

You never have to worry when shopping with Fragrancebuy. They have total package protection for 99 cents so you can relax and wait for your perfume to get to you, and they actually have the best prices compared to other fragrance websites 90 percent of the time! This sounds like an ad Lol but they're actually that great!

Date of experience: November 19, 2022
Canada
1 review
0 helpful votes
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Great service
April 26, 2024

Fast fulfillment and shipment. Product arrived in perfect condition and was everything I was hoping for. Thank you for having those hard to find items.

Date of experience: April 16, 2024
District of Columbia
1 review
0 helpful votes
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What to add?
April 26, 2024

A perfect experience, really. Site is easy to navigate, prices are very competitive and the packaging and delivery of the perfume is professional, impeccable.
Very happy with my choice of perfume. Will be visiting again! Merci beaucoup!

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Fantastic
April 26, 2024

Got my 'Amouge-Interlude' for a good price and got it pretty soon, was skeptical about the website now I am gonna keep buying from here often.

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Great Experience
April 26, 2024
Updated review

Order came very quickly and well packaged to ensure the items were not damaged.

Date of experience: April 15, 2024

The most anticipated perfume's top broke off
December 24, 2022
Previous review

Purchasing was pretty easy and straight forward. Took over 2 weeks for delivery, but that is ok. When I got my perfumes, the one I was excited about cannot spray. The top fell off and now the cap is broken.

Date of experience: December 24, 2022
Canada
1 review
0 helpful votes
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Fragrance Buy
April 26, 2024

I have been purchasing from Fragrance Buy for a while and have been very satisfied with my purchases.

Date of experience: April 15, 2024
Nevada
1 review
0 helpful votes
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Easy to use website, picking my desired purchases, with secure checkout my items arrived safe and ready to add to my collection and enjoy. Thank you looking forward to my next purchase,

Date of experience: April 15, 2024
Illinois
1 review
0 helpful votes
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Excellent!
April 26, 2024

Ordering was easy, and everything came on time in a cute box! Will be buying again!

Date of experience: April 15, 2024
Wisconsin
1 review
0 helpful votes
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Good company
April 26, 2024
Updated review

Very good company ordered twice happy both times. Packaged very well.

Date of experience: April 15, 2024

Amazing website
January 26, 2024
Previous review

I will gladly be buying from fragrance buy again the service was amazing and it was packaged perfectly i would highly recommend them. They even provided a free sample of a fragrance that i really wanted to try. This is my favorite discounter and i have researched them all they seem to have the best prices. The shipping was great too it was fast for international.

Date of experience: January 26, 2024
Canada
1 review
0 helpful votes
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The best site for fragrances!
April 25, 2024

The selection is great, the prices are amazing and the shipping is extremely fast (3 days both times i placed an order)

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
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Awesome service
April 25, 2024

I am a regular fragancebuy customer and always I'm getting an excellent service. My order arrived on time and I love my new fragances.

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
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Great people at fragbuy, recieved my package and it had came, they had slipped in a sample into the package! Love fragbuy, arrives fast, great quality, huge selection.

Date of experience: April 15, 2024
District of Columbia
1 review
0 helpful votes
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Layton
April 25, 2024

I love Fragrancebuy. I've been a customer for years. I have spent maybe 20k over the last 6 years. The Layton I ordered was scratched in two places which is the first time I have ever received a scratched bottle from you all. Overall, very satisfied customer but receiving that was a bit disspointing.

Date of experience: April 15, 2024

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


fragrancebuy.ca
Scarborough, Ontario, Canada
+127
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