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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.4 stars from 2,231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, perfect condition and shipping options. Forward2Me ranks 3rd among Mail Forwarding sites.
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I was very dubious about using this as I'd never done it before but no question was too silly and Aimee replied quickly to all of my many emails. No it's not cheap but if you can't get what you want from anywhere else then this is an excellent option. At times the website is a bit counterintuitive but the customer service makes up for it. Thank you Aimee.
Excellent service, fast shipping, website design is great. Thank you A+++
I used the forward2me service for the first time. I had questions, but HONEY from your support team was always answering me directly. She is very enlightening, a real professional-lucky to have her in your team.
I'm very satisfied and happy that I used your service
Thank you very much
Maria
Greece
Hi Maria,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
I had a good experience specially with 'GIRLIE' he helps.a lot to get better and forward my package as soon as possible
Thanks a lot
Hi Seifeddine,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that GIRLIE provided you with helpful and professional support.
We will make sure to pass on your kind words to GIRLIE and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
I needed assistance with my package today and REGILYN was wonderful. Thank you so much for your help.:-)
Hi Leah,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Regilyn provided you with helpful and professional support.
We will make sure to pass on your kind words to Regilyn and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
My items were processed, packed and dispatched quickly. Very happy.
Overall my experience with your service has been great except this most recent time. I had reached out via email because I felt like there were some incorrect items in my box. I was advised somebody would look into it and get back to me but they never did. I went ahead and paid for shipping on the items you had in my box because maybe I had made the mistake. However, when the items arrived I realized that most (29 items arrived, 14 belonged to me) packages in my box were actually intended for another person that just so happened to be located in my local area. Think about this, had I not been the one who received the packages this other individual would have been out on 15 items. That's just wild to think, and what makes it worse is that I identified the issue was but it was never looked into further. This makes me hesitant to continue to use your services.
Update: everything has been rectified, and they went above and beyond to do so. Customer service is beyond exceptional and I understand that mistakes happen so overall a non-issue at this point because they took the time to understand and resolve the issue and once again went above and beyond to do so. Highly recommend their services based on their service alone.
So glad I found this site. I purchased an item from Amazon in Germany as it was not available in the UK. The address provided meant the order was completed, collected from that address and I selected the method of transportation from the list provided. Result was a successful delivery and a very happy friend.
To agent Honey,
Thank you very much for your handling my inquiry. I am satisfied with your swift response and appreciate my package status up date. I will use your service next time when I need. Anyway, thank you for your handling my inquiry.
Hi Ichi,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Hi Serena,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Forward2Me's customer service is exceptional. Kat was so helpful in keeping me aware of updates on my shipment, and assisting me when the shipment was sent back. She was very responsive and kept me updated!
Hi Ryan,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Kat provided you with helpful and professional support.
We will make sure to pass on your kind words to Kat and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
Great for being able to get stuff from folks who don't want to ship international. The price to ship things on to you once it's received by F2M is very expensive. I buy a lot of stuff from overseas and F2M's prices and shipping options are much higher and I don't use the service as much as I would like as a result.
Hi Pete,
Thank you for sharing your feedback with us.
For customers who make frequent purchases, we have an advantageous solution to help you save on shipping costs. Our combine and repack service is available at an affordable rate of just £2 per package. The best part is, if all your packages arrive within a 30-day period, there are no additional charges beyond this flat fee. This option allows you to optimize your shipping expenses and enjoy more cost-effective international shopping. See this link https://www.forward2me.com/combine-and-repack/
If you have any further suggestions or thoughts, please feel free to share them with us.
Kind regards,
Aimee
When using this service for the first time, I didn't know exactly what to do and which buttons to click.
Honey helped me enormously by sending me an email with the procedure step by step.
Hi CG,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
Hi Soma,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
I recieved an email regarding a shippement that was missing some information, requesting more info to be sure if it is mine. After providing the requested info everything went nice and smooth.
Thank You
Thank you for the fast service ans attention to my queries! Give it 10/10 for Regilyn and hoping for more shipment with you
Hi Sib,
Thank you so much for taking the time to share your experience with Forward2me!
We are delighted to hear that Regilyn provided you with helpful and professional support.
We will make sure to pass on your kind words to Regilyn and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
I bought an item and shipped it to my Germany warehouse, but the seller forgot to add my account id to the shipping label, so the stuff couldn't immediately picked it and added it to my account. Fortunately, the stuff in Germany warehouse is very kind and professional, and they added it to my dashboard eventually. But 30 days had passed, in theory, I need to pay the storing fee, but I contacted with the customer center and told them what happened, they're willing to waive the storing fee, I really appreciate it.
Hi JY,
Thank you so much for taking the time to share your experience with Forward2me!
We truly appreciate your feedback and are delighted that Nica was able to assist you effectively throughout this process.
We're glad to hear that our team in the Germany warehouse was able to rectify the situation promptly and professionally by adding the item to your account package inbox.
Please rest assured that your positive feedback will be shared with Nica and the rest of the team.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
Girlie is so accommodating and helpful. She was able to help me resolved my issue.
Hi Carlo,
Thanks for your feedback.
We are delighted to hear that Girlie provided you with helpful and professional support.
We will make sure to pass on your kind words to Girlie and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
The Customer Experience Support member called Honey, from the York House location, did a great job of handling my issue in an efficient and quick way. Very happy with the results.
Hi David,
Thanks for your feedback.
We are delighted to hear that Honey provided you with helpful and professional support.
We will make sure to pass on your kind words to Honey and recognize her for her outstanding dedication to serving our customers.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Amy,
Thanks for your feedback.
I am happy I was able to provide you with the support you needed throughout the process.
Should you have any further questions or require assistance in the future, please don't hesitate to reach out at [email protected]. We are always here to help!
Warm regards,
Aimee
Customer Experience Forward2me