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Footwear etc.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.

Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)

Additionally, we never stop searching for the most comfortable and fashionable footwear from around...


footwearetc.com
Founded in 1986
San Jose, California, United States
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 1,477 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.

service
124
value
563
shipping
563
returns
2
quality
572
This company responds to reviews on average within 0 days

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10,518 reviews

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Florida
1 review
0 helpful votes
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Susan
December 7, 2022

Easy and fast website to manage.
Shoes were delivered in a timely fashion and in perfect condition.

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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Excellent customer service
December 7, 2022

My order was placed and 24 hours later I received the shoes!

Date of experience: December 7, 2022
California
2 reviews
0 helpful votes
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Hoka shoes
December 7, 2022

Easy and google selection. Quick delivery and reasonable prices

Date of experience: December 6, 2022
California
2 reviews
0 helpful votes
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Slippers
December 6, 2022

Great customer service. The product arrived promptly.

Date of experience: December 6, 2022
Texas
1 review
0 helpful votes
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Feedback
December 6, 2022

Everything was good, and arrived in a timely manner.

Date of experience: December 6, 2022
California
1 review
0 helpful votes
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My go to shop
December 6, 2022

I buy and order shoes exclusively from footwear etc. as they carry such a huge variety of comfortable shoes and the employees are always very helpful.

Date of experience: December 6, 2022
Texas
1 review
0 helpful votes
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Fast shipping
December 6, 2022

Fast shipping and great prices! Good selection also.

Date of experience: December 6, 2022
California
1 review
0 helpful votes
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Good quality, nice price
December 5, 2022

Delivery was fast and smooth, the communication was sufficient

Date of experience: December 4, 2022
Tennessee
2 reviews
0 helpful votes
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Great Experience!
December 4, 2022

Easy transaction. Great price and delivered quickly. Just as described.

Date of experience: December 4, 2022
NL
3 reviews
2 helpful votes
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Excellent!
December 5, 2022

Excellent! Most of all, their products match their descriptions and are of excellent quality. I would not hesitate to recommend them to anyone.

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Great place
December 2, 2022

Excellent great service and the shoes displays are the perfect comfortable shoes.

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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Excelente producto y servicio
December 1, 2022

Encontré lo que necesitaba, y fue rápido mi compra me encanta esta tienda porque lo que venden son excelentes productos

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Good quality
November 30, 2022

Very easy to shop online, can search for items very easily with product description, availability and size

Date of experience: November 30, 2022
South Africa
3 reviews
1 helpful vote
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Outstanding service, support, and quality merchandise! I have always received great service from here and quality products.

Date of experience: November 30, 2022
Spain
2 reviews
0 helpful votes
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Awesome Products and Quality! This is my third order from here. They have always exceeded my expectations.I am a small business and cannot afford to buy huge quantities. They have proven to be invaluable in helping me brand my business.

Date of experience: November 28, 2022
Germany
3 reviews
1 helpful vote
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Recent Order!
November 25, 2022

Recent Order! Love this store! Great products for affordable prices! No matter the situation, they are always willing to help!

Date of experience: November 24, 2022
California
1 review
0 helpful votes
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Excellent service and wonderful boots!
November 22, 2022

Footwear has one of the very best selection of shoes available from the best makes, and especially European manufacturers.

Date of experience: November 21, 2022
Oregon
2 reviews
0 helpful votes
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Great customer service team
November 7, 2022

Not familiar with the brand of shoe that I ordered, I reached out to a few stores to inquire about the fit of this particular boot. All the staff members were very knowledgeable and helpful with the sizing.
The booth is beautiful and stylish, but just not the right one for me.

Date of experience: November 7, 2022
California
1 review
0 helpful votes
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Difficult to get the right size of shoe by mail
November 3, 2022
Updated review

The pucture and description of item is goog but nothing compares to going to the shop and try the shoes

Date of experience: November 2, 2022

All good except returning to search, it often takes...
November 29, 2021
Previous review

All good except returning to search, it often takes me to the beggining

Date of experience: November 29, 2021
Nevada
1 review
0 helpful votes
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Easy check out. Easy order and delivery.
I buy at least two a year. This makes four makes pair this year.

Date of experience: November 2, 2022