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Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around...
Footwear etc. has a rating of 4.8 stars from 1,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.
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Footwear, Etc. provides such a variety of shoes! It is great to know there's one source to go to to find shoes with a great fit that help alleviate pain and discomfort
Quality product at a fabulous sale price, delivered on time
Great easy site to navigate and user friendly. Will recommend to others that are seeking hard to find shoes that may be sold out or unavailable on other sites. Love all the way from New Jersey!
The web site is user-friendly. I received the exact items I ordered in perfect condition in a very timely manner.
Business and service are outstanding would highly recommend
I received my product very quickly and the shopping experience was pretty good.
I have never seen such a variety in a catalog and amazing sale prices. I wish the stores were in Oregon as well as California. It was a totally painless purchase with great follow up and service. Thank you for the little touches like a hand signed note in the box.
Very satisfied - shipped quickly and kept me updated on progress
I ordered a size 7 wide sandal and they fit perfectly- very comfortable! Look forward to vacationing with them!
Best fit I have found in a while. I needed walking shoes that supported aging feet. These work!
I have had good experience with the quality of shoes I have purchased from Footwear etc. The best part of shopping at the Encinitas store is the extraordinary customer service. In particular, Tara, has been friendly, attentive, and efficient in every interaction I have had with her. While I might be able to buy shoes online, Tara's professionalism and her help keep me coming back to this store.
Footwear ect was my go to shoe store in Northern California but my experience at the Encinitas store has been less than stellar. I once stood by the counter waiting to pay while the manager trained a new employee. From what I heard she doesn't treat her workers very well and wouldn't it be a better learning experience to actually demonstrate how a customer should be treated by ringing up my order? I could have walked out but I had invested time to find the right shoes and didn't want to start over. If you want to have customers shouldn't you stop what you are doing and pay attention to the customer or at least acknowledge that I am here. I will only order online now.
Product is awesome, timing took to long, we needed them in three days, there were no options for military or senior discounts, didn't have black top and white bottom is what I really really needed.
Very attractive and comfortable. The shoe is very feminine which I like very much! Not bulky but beautiful. I get many complements every time I wear them. I have many pairs just like them.
Positive experience with my first purchase from Footwear Etc. Shoes matched the description. Good communication via text and emails on order progress up to delivery. Will recommend this vendor.
I wanted to purchase more MarcMarcs socks. I checked the Footwear Etc. website and saw they were available. I went to my local Footwear Etc. store and they were not in inventory. I was told they had all been moved to another store. I then ordered them online and had to pay shipping charges and I could not use my coupon for online purchases for non-sale items. The product did arrive quickly once I figured out I needed to purchase them online. Would suggest noting on your website which products are really only available online. This would save time and trouble.
Suggest adding Paypal as a payment option. Very easy from customer perspective
Footwear etc followed my order from start to finish and made sure I was satisfied with my order.
Answer: Hello Jean, Which sandals are you referring to? Please email us at [email protected] or call 858-613-1221 to speak to the Rancho Bernardo store directly to see if they have what you are looking for, or if we need to bring them in from another one of our locations for you to pick it up in Rancho Bernardo. If you prefer to purchase online, you can do a 'buy online and pick up in store' option, but if it's in a store not near RB, it will say it will have to be shipped.
Answer: Hello Ganga, thanks for reaching out! It looks like the Men's Hoka Bondi 9 Drizzle/Downpour Mesh isn't available in the size 7 wide.

