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FootballTicketNet

2.6

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FootballTicketNet Reviews Summary

FootballTicketNet has a rating of 2.6 stars from 333 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FootballTicketNet most frequently mention new tickets, credit card and full refund. FootballTicketNet ranks 19th among Sports Tickets sites.

service
117
value
115
shipping
113
returns
47
quality
114

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Brazil
1 review
21 helpful votes
Follow gocha P.
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My name Gocha Pkheidze and I want everyone to know that Football Ticket Net is #1 company for tickets. I buy with them tickets and saw Barcelona win 5:4 sevilla in amazing match! – I remember for all my life!

The tickets to this game was hard to find – but they got me best seats – fair price – and very nice customer service that helped me with every question!

Visca Barca!

Gocha

Date of experience: August 13, 2015
Italy
1 review
19 helpful votes
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This is not my first time, or my last using this company for getting the best football tickets to see a good match. I'm from Italy, but I like Chelsea very much – and yesterday I saw them winning Fiorentina 1:0.

We got the best seats in the category we ordered, my friends who bought tickets with another ticket company – didn't got at all the tickets until a few minutes before the kickoff and also the tickets they got the were to a wrong stand.

Anyway – I saw some of the other reviews here – I can promise you football ticket net are the best option – with great customer service crew.

Date of experience: August 6, 2015
Canada
1 review
22 helpful votes
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Team USA!
July 2, 2015

This year the cup is ours! Having a great time follow our USWNT here up North in Canada. Cant wait to the Final! We will kick Japan!
I want to say a BIG thank you for Football Ticket Net for their all the help with finding the tickets for us in a fair decent price – great seats all the way – lest go team USA!

Date of experience: July 2, 2015
Germany
1 review
21 helpful votes
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I am very happy with Football Ticket Net – they were a very good surprise for me and my family during this Copa America 2015 tournament in Chile.

Our Albiceleste will win this time for sure! And we followed them in every much now ready to meet Colombia in Vina del Mar tomorrow.

The service from Football Ticket Net as the best we got. The tickets were great and the prices were good. I don't understand why others wrote bad reviews on them, but I have only good things about this company and I'm glad we chose them.

Last thing - Feliz Cumple Messi! ‬ Bring the cup back to Buenos Aires!
Claudio Fernandez

Date of experience: June 25, 2015
Georgia
1 review
23 helpful votes
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Come on England!
June 15, 2015

Just got back from Slovenia attending in the lads game against the local national team in Group E of the Euro 2016 qualification matches.

The local people are friendly, the game was great and we are already with 6 wins in 6 games – closing to promise our place in France next summer!

The tickets to this game were bought in FootballTicketNet – in my opinion the best website for football tickets.

This is was my 4 time ordering football ticket with them – and they never disappoint me!
We got great seats in the England away supporters stand, better priced than many of other fans who came from the UK – so overall – were very pleased with the Tickets & of course from the outcome!

Date of experience: June 15, 2015
Germany
1 review
25 helpful votes
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Still with the adrenalin from Last night Champions League Final & before our flight back home I have to say a HUGE thanks to Football ticket net team.

We are a group of 4 friends from Greece who love FC Barcelona and Messi and our dream was to see them in the Final in Germany.

We had a few options from where to buy tickets to the game and I am glad we choose this site. The tickets we ordered arrived to our hotel only a day before the game, but that's fine.

The seats in the stadium were exactly as described and even yesterday when we had a question about the tickets, we got a quick direct answers from Football Ticket Net staff over the phone and the game itself... Well that was an unbelievable experience – a once in a life time!

Visca Barca!

Date of experience: June 7, 2015
GB
1 review
28 helpful votes
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As Villans for life (I'm a 3rd generation in our family) we really wish that the FA Cup Final result was different as we lost to Arsenal – but as together with all the Claret & Blue Family – attending the Cup Final in Webley was an unbelievable experience.

In order to find good tickets to our game we checked a few websites, my cousin mate recommended us about Football Ticket Net – and we are very happy we listened to him
The prices were fair and the seats we got was just as described.

We sat in the middle of the Villa stands, and until Arsenal first goal the atmosphere was amazing. I also want to point out Norma from customer service which was very helpful with all our enquiries.

I never heard about Footballticketnet.com before, but I'm glad I did, and I hope we will be able to Qualify to the Cup Final again next year – if so – I will buy my tickets only there!

Date of experience: June 1, 2015
France
1 review
6 helpful votes
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Be aware
May 30, 2015

Bought a ticket from football ticket net for 100 pound each and it came up as 45 pound each ticket and i was seating as at the most back row. Not as the ticket description. So be aware! One more time they are not as good as the review is saying..

Date of experience: May 30, 2015
Clovis D. FootballTicketNet Rep
over a year old

Dear Yudi,
Thanks for your review.
It is informed on the page of the match where you have selected your tickets, on the FAQs, on the T&C and also on the confirmation you got after the payment that our prices are not the same as the face value neither our categories are the same as the official ones.
We are a private company reselling tickets, this information is clear and available in every single step of the ordering process.
You have confirmed with us the category called Premium Gold described as "Central Long Side (Between Penalty Boxes) Tickets" and got block 133 that is exactly inside the "view seating plan" for this category so the proper tickets.
The above information was also given to you on the 22/5 and 26/5 when we have answered your emails with the same queries.
I understand your feelings but we have delivered exactly what you have selected and exactly as described.
Please kindly update your post as you got exactly what you bought, exactly as described, exactly like the seating plan for this category published on the site and, not being enough, you also got this information after the match once we got your complaint by email.
Please feel free to contact me in case of any further queries, thanks.
Clovis Dalessandro
Customer Relationship Manager
[email protected]

Brazil
1 review
30 helpful votes
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I love Arsenal to death and we had I guess an OK season in the league – (waiting for the cup Final to see a complete picture). Anyway – during the year I had a chance to watch the gunners 3 times, and in all the 3 matches I ordered the ticket with FootballTicketNet.com and I never was disappointed! I admit, at first I was little afraid, but after the first game I was happy with my decision about buying the tickets with them – and one time I even got a free upgrade to hospitality from their great customer service team
Believe me – buying ticket with Football Ticket Net is safe and guarantee, They are a good company – and I personally never was unhappy with the tickets they gave me and this is the chance to give them back with a nice review in this site to thank them about their services.
Cheers,
GG

Date of experience: May 24, 2015
Spain
1 review
11 helpful votes
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Bought 4 tickets, 300€ each, received my tickets: they bought them 150€ Each and then made 600€ on my back! Complained again and again, they don't care, it's the rule of the website, prices are "most of the time" above real prices as they say! Biggest $#*! website ever, be very carefull unless you like to spend money for being played for a fool

Date of experience: May 22, 2015
GB
1 review
29 helpful votes
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May I say thank you for the outstanding communication and service I received when buying tickets for the recent Real Madrid v Valencia game. This was something my son and I had wanted to do for a long time and (apart from the match result) it lived up to all our expectations. The tickets were waiting for us at our hotel, the seats were exactly as we ordered and the view from them was spectacular. I would have no hesitation in using Football Ticket Net again.

Date of experience: May 18, 2015
GB
1 review
5 helpful votes
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This is stupid
April 18, 2015

DO NOT NEVER TRUST THIS SITE. I BOUGHT CHELSEA VS MAN UTD GAME £450 PER TICKET WHEN I COULD BUY THEM FOR £64 PER TICKET FROM OFFICIAL WEBSITE. THERE IS NO REFUND AND I BOUGHT 3 TICKETS AND 2 ARRIVED SO WE CALLED THEM AND GOT THE MISSING TICKET WHICH HAD A TOTALLY DIFFERENT SEAT. SO I OBVIOUSLY DO NOT RECCOMEND THIS WEBSITE.

Date of experience: April 18, 2015
Brazil
1 review
30 helpful votes
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I always dreamed of attending a champion's league clash live in action and happily I was able to get tickets via footballticketnet.com
I went to the second leg clash between Atletico Madrid and Bayer Leverkusen and enjoyed a great thrilling match that was only decided after extra time and a penalty shootout!
I admit, at first I was not sure about purchasing tickets via this site, or any other secondary market sites for tickets, but after reading here the good reviews I was relaxed and after I been in the game in person I can't promise you – this is a safe and great site to buy football tickets with.
The seats were great, we got the tickets as electronic tickets via mail and they were contacting me to make sure that everything is ok – so this is my chance to tell them thank you back.

Date of experience: March 18, 2015
Kazakhstan
1 review
32 helpful votes
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ALEZZ AS MONACO!
February 26, 2015

What a wonderful very excitement experience we had yesterday attending the AS Monaco Champions league 1/8 final first leg in London vs Arsenal in the Emirates stadium!
We are a group of diehard AS MONACO fans – and to this match we ordered the tickets from Footballticketnet.com and were very satisfied!
This is not our first time we are buying tickets via Football Ticket Net and this is also not the first time we are happy we did it. If you search a secure reliable site for buying football tickets – this is the one. They have great service, good seats and they always deliver on time – very recommended!
And most important – our huge 3:1 win! Thanks you Football Ticket Net for helping us to be a part of a historic night and we can't wait for the 2 leg in our Stade Louis! This year we will win the cup!

Date of experience: February 26, 2015
Iceland
1 review
12 helpful votes
Follow g A.
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Be aware!
February 24, 2015

My order # ******* and # ******* from 7th okt 2014 for total of 7 tickets for the Chelsea v Man City game was not catgory description: „best view-long side lower tickets" as I ordered and paid for!

You delivered 1 ticket (order *******) in block: 16 row :P seat: 0185 and 6 ticket (order *******) in block: 16 row: FF seat: 0179-0184

This 7 ticket are as far away form what I ordered and paid for and if I wanted these tickets I would just have bought them for less money! Specaly after the phone call I got from you before the game telling you hava some „delay/problem" with my tickets and you offered me to got to Arsenal v Aston Villa instead Im sure you sold my ticket to some els and got my theses cheep tickets for the ones I did order.

This need to be sorted out as soon as possible, Iceland is a small but football loving Country and I will not accept this.

Date of experience: February 24, 2015
GB
1 review
2 helpful votes
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Ordered tickets for Liverpool match 2 weeks in advance- then I started reading peoples' reviews. Really wish I hadn't as I then had many sleepless nights thinking the tickets weren't going to arrive at all! Having said that customer services always answered my calls and despite the language/volume barriers they all assured me my tickets would arrive the day before the match.(I called them many times!)
Tickets did arrive just as they said the day before by recorded delivery- and then I went off and had one of the best days of my life- what a fantastic experience. Thanks FTN. I think I'll be back:-)

Date of experience: February 20, 2015
Switzerland
1 review
7 helpful votes
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Bad Service
January 9, 2015

Bad Service. Paid 122 euro each six tickets per game Valencia - Real Madrid and received 4 tickets from € 35, and 2 to 70. Paid more than a month before and received via e-mail on the afternoon before the game and we also handle the print them. I do not recommend this site to purchase tickets.
Mirella T.

Date of experience: January 9, 2015
California
1 review
36 helpful votes
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I recommend Football Ticket Net.
I had a good experience with them. Their website is very practical and easy to use, the service was good, and I got my tickets without any concern.

Date of experience: November 20, 2014
Hong Kong
1 review
34 helpful votes
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My friend recommended on footballticketnet.com as THE site to buy football tickets.
Now it's my turn:
They have a professional and very helpful customer service.
The tickets arrived on time as promised.
footballticketnet.com is the best site to buy football tickets!

Date of experience: November 20, 2014
GB
1 review
14 helpful votes
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SCAM ALERT
November 19, 2014

SCAM ALERT
Please do not buy from footballticketnet.com.
They took £300 for two Chelsea tickets, i arranged to have them delivered to my hotel & then they informed 3 hours before the kick off that i would have to meet their agent at the stadium, they gave me a contact phone number to ring but it was turned off all all day.
I am 5 weeks later still waiting for a refund, have informed Chelsea football club of this & they tell me this is not the first time they have had complaints, they also tell me that they are not official & the tickets would have been taken off me anyway & that i would have been ejected from the ground! TOTAL SCAM but will take this further

Date of experience: November 19, 2014