FlowerShopping

I ordered flowers for my mother's birthday. I got a notification that they were delivered, but my mother was home all day and received no delivery. When I called customer service, the representative told me they would look into it. No return phone call. Next day I emailed customer service, received a response asking whether I would still like the flowers delivered. I replied yes; still no flowers delivered, and no response from customer service. It's now 3 days since the original delivery date. I sent her another email, and received an automated reply "due to high request volume..." etc. This place has terrible customer service, and my mother got no flowers for her birthday. Would not recommend.

I ordered flowers to be delivered to key employee for birth of baby. (It was a Friday.). Got an email confirmation and then a subsequent stating that it would be delayed until Monday. That was a problem as she was scheduled to leave on Sunday or Monday. Customer service (California Pacific time) said they would be open on Saturday. Called and message said not open. Order dept person stated they had no information. What a disaster! Not reliable. Let's see if I get a credit easily on my credit card

Whit I got is NOT even close to what I ordered.
Not OK. See pictures. Not sure that I want to order through them again.

I ordered an arrangement spray for a family member's funeral. I was totally embarrassed and disappointed. I upgraded the order and wound up getting about 15 flowers in the arrangement for a total price of $162. That would be about $10 per flower. They did fill in with lots and lots of fern and palm leaves. Very skimpy arrangement! I will NEVER order from this place again and will tell all my family and friends about this!

I generally don't leave reviews, but this was by far the worst experience I have ever had with a florist. My friends 50th birthday was January 1st, my only goal was to get her flowers by her birthday.
- I placed an order for delivery on 12/30, paid in full and received confirmation. I even indicated that delivery on 12/31 was ok. I received an email later on 12/30 stating they couldn't deliver, but they would instead deliver on12/31 with a free upgrade. I said that's fine, as long as they make it on 12/31.
- I received another email on 12/31 stating that they could not deliver on 12/31 and it would be 1/2 instead! I was upset and couldn't understand how the delivery date got moved back so far, but I agreed to the January 2nd delivery. I let me friend know I didn't forget about her and explained what happened with the florist.
- I'm finally thinking everything is ok and she would get the flowers as promised for the 3rd time on January 2nd. But, I received ANOTHER email on January 2nd stating they could not deliver until January 3rd! By this time I'm a little upset, but I still just want my friend to get her flowers so I reluctantly agree to the delivery on January 3rd. Please understand, this is 5 full days after the original date!
- Much to my surprise, I received another phone call this morning, January 3rd stating that they can finally make the delivery...but it will be an ADDITIONAL 45 dollars! Are you kidding me? They are delivering the flowers 5 days late and charging me an additional fee. Rather than look like a complete liar, I had to pay the fee the get the flowers delivered. I am beyond disappointed, this has been a terrible experience.

I WILL NEVER DO BUSINESS WITH THESE PEOPLE AGAIN, I SUGGEST YOU KEEP YOUR MONEY AS WELL.

If you value on time delivery, this is not the company to use. My goal is to let as many people know about this experience as possible. There are too many floral companies to choose from to deal with flowershipping.com I sincerely regret my decision to use them, it has been disappointing and embarrassing.

My wife ordered a flower arrangement for his sister who just caught Covid. She spent $96.05 which included same day delivery and a balloon that said "get well soon". The arrangement that was delivered was not what my wife ordered. It was a happy birthday arrangement for someone's mother. She contacted customer service and was given the run around. Then they claim they could only refund of 20% of the entire order. How does 20% suffice for their lack of professionalism?! My wife and I are literally being robbed for $75 dollars due to the florist delivering the wrong order. Honestly people, spend the extra money and go to FTD or 1800 Flowers dot com. Most of the complaints on the Better Business Bureau site were similar to mine. Wrong order delivered and a disgusting 20% refund. Stay away from these guys. It's worth the extra money to get the right order delivered.

I ordered flowers and first I got word that the arrangement I chose wasn't available but could offer a "designer's choice" arrangement that would be comparable. I agreed as by then I couldn't order from elsewhere and get it there in time. Then I got a message saying it couldn't be delivered as promised but they would give a $10 rebate to make up for it. At that point of course there aren't any options so I said fine.

I got a photo of what was delivered and it is not at all comparable to the arrangement we paid $71 for and had expected. What we got was significantly smaller with fewer flowers than the image of what we ordered, and had it been on the photo gallery with that price tag, I would never have ordered it.

I ordered same day delivery for a sick friend. The delivery never arrived. I called customer service the next day and the woman said she would track my order and call me right back. 4 hours later I still had not heard from her, so I called back only to find they were CLOSED. I sent an email and their response was "we got your cancellation request". WHICH I DID NOT REQUEST. Then I got another email stating they are unable to deliver in my area. They can't deliver to Walnut Creek? 4 days later and I still have not gotten my refund. Terrible terrible service.

If you want flowers delivered, do NOT order from this company. They won't be delivered. I ordered flowers for a funeral in Quebec only to find out after I emailed them 2 days after the funeral asking if they had been delivered, was told they don't have a florist in the area and didn't I get an email from them? NO! There was no email and why would their website allow me to order in the first place. So my Aunt had no flowers from her family in Ontario. This company needs to be reported! They said they'd give me a full refund but that's not the point. The fact that we had no flowers sent to my Aunt's funeral is unacceptable. I see many other people writing about the same problem. This company is a disgrace!

I placed an order and was immediately sent an email that my order was canceled. Now I am waiting 3-5 business days to get the money refunded. When I called they had no other option for me. I wouldn't even give them 1 star.

Cut flower bouquet arrangement for funeral was embarrassing! It looked NOTHING like the photo, I understand the substitution policy, that's understandable, but the ARRANGEMENT was a bouquet of wilted flowers that were dropping pedals and looked like a store bought bouquet that was stuck in a plain clear vase. Totally unacceptable! I contacted customer service and sent photos. They said the flowers were not wilted and within the substitution policy. Order from a reputable local florist! Unless you don't mind being embarrassed. I included a photo of the arrangement I ordered for comparison.

I'm living in Canada, my fiancee is in Oregon. She was going through a hard time and I thought maybe send her some flowers.
Thursday evening I received an email saying it was delivered.
At night I realized she didn't mention anything, I called them and they said (sorry), few moments later an email came saying it was not delivered. The agent said someone will call me the next day, never received a call.
Friday noon I called, again I received another (sorry) and a promise to deliver it Friday evening. Nothing again.
Today is Saturday I called them again and received another (sorry) and the story this time was the florist can't deliver to that address (which is not true as this is the second time I'm placing an order, and it arrived just fine the last time).
Long story short, I got a 3 beautiful (sorry's) and an order cancelation.

WORST experience ever. Website said they made deliveries to a particular ZIP and that I could have my order delivered on the following day I paid for the flowers and extra for the delivery. I then get an email the day the delivery was scheduled saying I must pay an additional $20.00 because they didn't actually deliver to that Zip code area and the flowers would be delivered the following day! ABSOLUTELY unacceptable. Needless to say, I canceled my order.

I purchased nice bouquet of flowers for my wife for our newborn baby boy titled Baby's First Block by Teleflora - Blue. I received a substandard bouquet with gender neutral booties vase instead with yellow dandelions instead of numerous white roses instead and a droopy balloon. I paid for the Premium 'best' to ensure the arrangement was full. I contacted flowershopping and they say their disclaimer allows them to provide comparable flowers and vase if not available, so they stand behind shady florists who pick up the order based on the $$$ knowing they cannot provide the item purchased. Flowershopping said I needed to specify in the Comments that I want exact arrangement, no substitutions - seriously, what kind of nonsense is this. The florist is known offender but flowershopping refuses to refund my money although I went to the florist to hand return the arrangement within 24 hours! Stay away, flowershopping are fraudsters and endorse bait and switch florists.

I ordered flowers for my mom's birthday. They did not deliver them. When I tried to follow-up, my only option was to send an email. I received an auto-reply, but never a response the next day regarding why the flowers were not delivered. The next afternoon, I called & spoke to a very curt woman. She never apologized for the issue. She placed me on hold for 6 minutes & then I was disconnected. I called back & the same woman answered. She refused to apologize. She also let me know that they wouldn't be delivering the flowers. I feel like this company is a scam. Seems that they were never going to deliver the flowers that I paid for. Let's hope I can get my money back!
I was also disappointed to see that while they have many 5 star reviews on their website, I couldn't see any way to leave a review. Are those reviews even real if a customer can't leave one?

I live in IL. Friend was in hospital in AZ. Ordered a $175 gift tray to be delivered to his hospital room. Didn't arrive on day promised. Multiple problems. Was delivered to some random location in the medical complex, not to the room or floor. Did not notify us where it was left. Form asks for recipients phone number. Should be contact person as he was in hospital. Checked his phone and was a call from AZ florist but no message as to where it was delivered. Customer service closed so no way to contact them to check on order. Daughter of friend saw the gift sitting unattended at a reception desk in the lobby and took it. Customer service called next day but seemed disinterested in correcting the issues surrounding the delivery. If you are not going to deliver to the individual specified on the order, contact SOMEONE to tell them where the item is. Will not use this company again. There are too many other flower delivery services on line to bother with this company. Do not recommend.

Ordered flowers 3 days before my wife's birthday, premium package, for delivery on her birthday. Never received them, no email or phone call that it couldn't be delivered. I called their customers service the fallowing day. Customer service was friendly and apologetic, and told me an automated email was sent when they couldn't find a local florist to fulfill the order. I checked my spam fold and couldn't find any such email. A cancellation email was received shortly after my call with them however.

I WOULDNT EVEN GIVE THEM A STAR. I ORDERED FROM THEIR WEBSITE TODAY 12/1/22. THE ORDER WAS SUPPOSE TO BE 24 RED ROSES WITH BABY'S BREATH FOR MY MOM FOR HER ANNIVERSARY. THEY DELIVERED 12 PURPLE AND YELLOW ROSES WITH SOME TYPE OF GREENERY. THEY LOOK LIKE TRASH. I SAID I WOULD LIKE SOME TYPE OF REFUND AND THEY EMAILED ME BACK AND SAID THEY CANCELED THE ORDER WITH THE MIDDLEBORO FLORIST AND THEY WILL BE GOING TO MY MOMS TO TAKE BACK THE FLOWERS. THESE PEOPLE ARE OUT OF THEIR MINDS. DO NOT ORDER FROM THEM YOU WILL BE DISAPPOINTED.