FlowerShopping

If you ever want to order flowers online, STAY AWAY FROM THIS PLACE. I paid $113 for the "deluxe version" and placed my order a week in advance. The arrangement arrived wilted and turning brown/black, one bloom had been cut and the stem remained, and it appears that the leaves had been eaten by something. I sent this as a birthday present to a friend at her work. She and her entire dental office thought the flowers were a gag gift because they were that bad. I was even asked by one if they were reused funeral flowers. I'm not even joking. I was so embarrassed!

After giving customer service a chance to remedy this, they replied, "After reviewing the picture, recipe, and speaking with the florist, our florist advised they used the freshest available flowers. Unfortunately, your image proves otherwise with the broken stems and for that we can refund 20% off of the product price, please confirm." What a complete insult! That was a $22.62 refund, leaving the customer holding the bag for $92.

Compare the first photo of what the "standard" version looks like (I upgraded to the deluxe) verses what was delivered. Lesson learned. BUYER BEWARE

FlowerShopping is so much fun to use! The variety of products and services are great. They go out of their way to make you feel special, including a live chat feature with a knowledgeable staff member. I would recommend this shop to others.

Company did not back their online store or hold the florist responsible for the wrong order. We went through flowershopping.com to have delivered, a "Deluxe Your Special Day" for $85+ (see attached). What recipient received was six roses in a vase with a bunch of alstroemeria (cheap arrangement - total cost $124+ - balloons included) - see attached. Clearly, arrangement looks nothing like what was ordered. Pretty in its own way because there is really no ugly flower. A complaint was filed with flowershopping.com immediately and we were told florist would make again and redeliver. While this was not our preferred solution, we agreed. Our preference was a credit back based on what they thought was fair given what was actually received. Catch to this is recipient is rarely in the office (original delivery address) and lives outside of florists delivery zone (@ 30 mins away). An offer was made to have it delivered next week. What's the point...the birthday is over and the moment is gone. We declined and told them to donate to a local hospital. So many ways this could have been made right and flowershopping.com refused. Poor customer service

BUYER BEWARE. DO NOT ORDER FROM THIS COMPANY ALL NEGATIVE REVIEWS ARE TRUE. I ordered a beautiful flowere arrangement for my boyfriend's birthday to arrive on his birthday. The flowers were ordered a week in advance and he got the flowers two days after his birthday. On the day of his birthday I got an email letting me know they could not deliver on time but for my inconvenience they would give me an upgrade. So when I called and asked them to be delivered the next day, they failed to deliver them. He finally got them BUT was not what I had ordered and on top of that I paid extra for them to add 3 orange roses and he got 2! The arrangement was not what I expected, I was disappointed! Needless to say, my boyfriend liked them but it still doesn't make it right. Had he got them on his birthday I am sure the effect of receiving them would have been different.
I am very disappointed...I will never go here again!

Disappointment with their arrangements I ordered a deluxe tea cup arrangement for my sister. On top that I had to order it twice because they cancel my first order because it couldn't deliver on time my sister got her arraignment yesterday and it's totally different from what I order it doesn't look nothing alike from what I order I order the deluxe arrangement and they only deliver in arrangement with six roses the vase is not even the same and I pay $80 and not working it that's false advertisement and a really disappointment first time ordering with them in my last time ordering with them

Ordered an orchid arrangement for my wife's birthday. Paid for a premium arrangement with rush delivery. Didn't get it until 4pm, the arrangement that arrived looks nothing like the picture on their site - mostly lilies, didn't see any orchids. Paid a total of $142.85. $20.90 being delivery fee. Picture with white background is from their site. Ordered premium version of that. Other picture is what I received.

SO DISAPPOINTED. NOT THE LARGE PREMIUM FLOWERS I ORDEREDLIKE ON THE PICTURE SHOWED LIKE 4 DOZEN ROSES, DELIVERED ON DAY EARLY THAN I REQUESTED, MISSING MYLER BALLOONS I PAID FOR, REGULAR 3 BALLOONS HAD NO AIR LAYING FLAT ON FLOWERS, BEAR WAS MEDIUM NOT LARGE, CHOCOLATES SMALL ALSO THE ENTIRE ORDER WAS A TOTAL DISASTER AND PRICE OMG EXTREMELY PISSED OFF WHO WOULD PAY ALMOST $400 FOR THIS PIECE OF GARBAGE NOT WORTH NOT EVEN $50, EMAILED AND CALLED NO ONE WILL ANSWER TO THIS

I placed an order 8 days before Valentines Day. It was supposed to be delivered on Valentines Day. Around 11am, they sent me an email informing me they would not be able to deliver the flowers. I tried to get someone on the phone (their email said to call). There were no customer service agents available. They cancelled my order and it was too late for me to get flowers delivered. I'm very disappointed and would never recommend this company to anyone. I will pick a competent company next time.

I'm in the military so I'm gone a lot and I ordered a $160 dollar arrangement for my wife with a stuffed animal and a card the card didn't even make sense they left words out and put dumb s@&$ on it the arrangement had a few flowers but was filled with f@&$ Ing branches and the stuffed animal looked like it was in a roller bin at goodwill if you see this review DO NOT BUY FROM THESE POS

I've used this company for five years to deliver flowers to my fiancé at her work. I never had an issue until this year, and it was a nightmare. I ordered flowers for $120 deluxe size like I do every year. Companies policy is if the flowers you ordered are out of stock they will replace them with fresh flowers that are equal or greater than the ones ordered. The flowers delivered were half the size, had dead roses and for some reason had a lot of cranberries in it. It look like an ugly Christmas bouquet. Initially we thought we got the wrong order but when I reached out to the customer service, they said it was correct and they replace with flowers that we're equal or greater to the ones I purchase, which is utter nonsense. Paying that much money for flowers they definitely messed up. They offer me 15% off credit back on my card but that is unacceptable. They lost a reoccurring customer and I will never be shopping with them again. The first photo is what I ordered the second is the ugly replacement flowers.

Ordered a beautiful heart shaped arrangement for a friend's funeral. I was embarrassed by the arrangement I saw when I arrived at the funeral parlor. It was NOTHING like the picture on the website. Wasn't even heart shaped. And the message written on the ribbon that I paid additional fee for appeared to have been written by a child. I contacted flowershopping.com and sent pictures of what the website showed and what was delivered. Their response was that the florist used the correct recipe! I was reimbursed only 20% of the price of the flowers and the complete refund for ribbon. I have never used them before nor will I take a chance on them again. I do not recommend flowershopping.com. Attached is a screenshot of what I was led to believe I was buying and a picture of what was delivered. Completely different!

I would highly recommend you turning your cheek and ordering from the local florist or another flower company. My husband ordered me flowers with a human on line and specifically asked for a certain arrangement and showed the person the arrangement he wanted me to receive. This arrangement was one that was to brighten my day as it was my son's heavenly 32nd birthday. The arrangement was not even close nevermind that it was totally not even worth the money spent. DO NOT RECOMMEND ORDERING

Sent the wrong flower arrangement and said in the small print they have the right to substitute flowers or in my case vehicle I orderd a 1948 ford pickup not a red mustang that had half the flowers in it and I ordered the premium most expensive back and forth with flower shopping.com they are terrible to deal with bate and switch is what they do totally very disappointing to me that they are so unprofessional and not trying to make this right do yourself a favor 1800 flowers is who you want to call

I'd give this company zero stars if I could. I placed an order first thing in the morning for same day delivery. Over 6 hours later I decided an email saying they couldn't fulfill my order. The flowers were being sent to an address is a busy business area and yet their excuse was they couldn't find a florist to fulfill the order. I called local florists who told me they were never contacted for the order but unfortunately it was after 4pm that I was notified and couldn't find a florist to deliver at that time. I'd never recommend this company. Their customer service representative was of zero help.

Do not EVER use this company for flowers! Their arrangements are NOTHING like the photos! When I called to complain, they were OUTRAGEOUSLY RUDE!

Flowershopping is NOT a local business. It's an American business who pays to local florists. Flowers arrived they next day and because we called and wrote to them. We got a LOWER
Quality and very different arrangement to the photo in the web page for more than 80 dolars. No es un negocio local. Es un negocio norte Americano que paga tiendas locales. Al entrar a www.flowershopping.com en la barra de arriba dice: "family owned and operated, highest quality-lowest prices, support your local florist" pero no es verdad. El negocio está en Nevada y lo que llegó fué de una floristeria local de Canadá con nombre diferente.
La orden llegó al siguiente día del pedido y eso que lo pagamos con más de una semana de anticipación y fuimos nosotros quienes llamamos y escribimos. Ellos respondieron a los mensajes pero lo que llegaron fue una flores con un poconón de ramaje que no tiene nada que ver con lo que pedimos. El valor de más de 80 dólares incluyendo caso 19 dólares por el envío no justifican unas flores y un arreglo de menor calidad y totalmente diferente al original de la página.

I placed an order on January 9, and paid a rush fee for delivery by 12pm on January 10. The flower was expected at a 3pm funeral for my family member. Thinking 12pm would provide enough buffer if there is some slight delay. However i did not receive the flower by 12, and spent the next one and half hours calling the customer support. During this time, not only did i not receive any help, i was ignored, offended and treated rudely by the rep. I first tried connect flowersshopping.com by sending message via web, but received no answers for a few hours. When i called *******770 and chose checking status option, i was led to an answering machine stating the company is still on holiday break, and no one was there to receive my call. I then called *******550 and choose ordering option, and was able to get through to a representative, but he routed me to the same answering machine saying the company is on holiday break. I called again and was able to speak with a different rep who told me the company is not on holiday break. I was finally (after 40minutes calling) connected with the customer rep named Lucindy. She informed me that my flower was out for delivery but had no information on it. When i asked about if there is a way she can help me find out where the flower would be and why the flower was still not delivered yet. She said other than contacting the vendor and waiting for status there is nothing more she could do. I had to dig out information from her that if she receives information from vendor she would send me emails. Then she rudely implied that it is my fault that i did not read the text in the web page and in my order confirmation email that there is no guarantee that the delivery would be on time. I asked for further help in finding out if i have other options, she coldly said she could not help me. She seemed really eager to hang up. When i asked if i could speak with her supervisor, and she replied that she has none. Then she said "thank you" and HUNG UP on me. This is outrageous! Not to mention that she did not send me any responses via email after all.

This is the first time i ordered the flower in flowshopping.com for a very important event for a dear family member. Not only my item did not arrive on time, I have not being treated fairly and respectively by the customer support rep!

Chose them because they showed they had Saturday delivery dates available along with the specific flower I wanted. They DID NOT make it on time and different flowers were delivered. Customer service was not helpful and offered me $10 back for my troubles on a $115 purchase. Dont use.

I ordered an arrangement for my cousins birthday. I paid for an upgrade to premium and to add balloons. Not only did they not give me balloons, or an upgrade, the arrangement looked nothing like what I ordered. It was supposed to have a beautiful glass butterfly vase, they replaced it with a smaller tin. Not realizing this is in US currency (my fault) in total this came to $170 Canadian. Severely disappointed is understatement. I contacted the company and they offered me 15% back- that doesn't even cover the extra balloons I ordered. Biggest scam ever. Here is what it should have looked like before the premium upgrade and here's what I got after the "upgrade" and with the extras I paid for and didn't receive.