FlowerShopping

Flowers delivered nothing like picture. Customer service provided unhelpful solutions such as 10% credit

This site lied, first theys aid they could deliver same day. At 5:17 PM they sent an email sayin gthey could not process order.
Thye claimed they did not charge me. BS! They charged my account or the $75 and I have yet to see the money.
They SUCK

BEWARE-THE FLORAL DELIVERY IS NOTHING LIKE THE PICTURE SHOWN ON THE WEBSITE- NOT IN THE VASE PICTURED EITHER...I WISH I HAD SEEN THESE REVIEWS BEFORE SPENDING HUNDREDS ON A MOTHER'S DAY BOQUET- LESSON LEARNED.SEE BELOW- ORDER I PLACED AND ORDER I RECEIVED.

This company is a scam!
This company is a scam! They took your money $300 worth and send your family funerals a $9.99 spray with barely any flowers. Make you look cheap abs a joke! Call a complaint but they say that Ty hey check into it! Really? Does funeral wait!? Can it leave review on their site, as most of those are fake review anyway! Don't buy from them.
Date of experience: May 12,2023

Wow. I have to admit, I am weirdly impressed. In 28 years of buying flowers over the internet, I've had experiences ranging from outstanding (the norm) to meh (once or twice, it happens). This is the first time I've ever felt like I was actively ripped off, and actually been angry about it. The premium bouquet I ordered online came in a silver covered-vase and, as pictured, included approximately 1 1/2 dozen roses of various sizes and colors, with no filler. What I got: eight healthy roses, three bruised roses and one dead rose, sticking out hap-hazardly from one another in all directions, contained in an ugly, oversized clear glass vase, with what looks like a sea of white baby's breath valiantly trying to hold it all upright. At least I won't have to look at them for as long, since they also arrived five hours late with no explanation, despite having paid extra for morning delivery. When I saw what I had received, I tried to think on my feet and asked the (very nice, if run off his feet) delivery driver what florist had fulfilled the order. He said, "I don't know." "You mean, you don't know the name of the shop you work for?" "No, I don't know if they want me to tell you." Which, honestly, sounds about right

The only reason I gave it a 1 star is because it doesn't allow you to have any lower rating! This company is a total RIP OFF. They must have paid ppl to write those reviews in order to have gotten a 4.7 star rating. I went on to their facebook page there are many angry customer such as myself. I also see that they have turned off notification and deleted most of the messages ppl left. Today is 5/7/2023 and I ordered flowers for my niece (Who serves in the Army) on the 25th, I paid over $100 dollars to be delivered to her in North Carolina. I ahve not seen her in many years and really missed her and wanted her to know that I was thinking about her. My niece sent me a picture of the flowers and they are TOTALLY not the something I ordered. I also ordered balloons and she got 1 balloon and instead of HAPPY BIRTHDAY, it read "Get well soon"! I am so angry and so embarrassed1 I do not know how this place/company got a rating that it does. Ppl we have to start writing reviews and our experience with this company in order to get the word out and to prevent other from losing their hard-working money. I don't know about you all but I work VERY hard for my money and times are too hard to give it away. Then you try to get someone at the number listed *******828 and no one ever answers. The fact that you cant get anyone on the phone EVER should be a red flag. Im disgusted with this business. I found their site on the Better Business Bereau and over 2,000 complaints on this company. Ive also found two other sites that have massive complaints on this comapny.; all of this AFTER I have my experienc! Its enough anymore to go by star-rating! Im embarrassed because, I feel like I couldn't do this one thing right for my niece, I'm angry because I lost nearly $120, and I feel defeated cause there really isnt a damn thing i can do about any of this but tuck my tail! The government should be able to do something about these types of companies. Please see below pictures of what I ordered and what was delivered!

I ordered "Teleflora's Pretty in Purple" - Premium from the FlowerShopping website. It's a beautiful bouquet of lavender colored roses, purple & white gladiolus and beautiful greenery. This was a gift for a nurse's last day after 22 years. What was received was a bouquet of bright purple/violet carnations and baby's breath. It is not what I ordered and I would not consider what arrived a Premium bouquet. I have pictures of what I ordered vs. what arrived and wish I could attach them.

I want to start off by saying that I've never written a bad review in my life. Do not use this flower delivery service if you love your loved ones. Spent 96$ on same day delivery for flowers for my mom's birthday, 96$. Not only were they not delivered, I called and emailed customer service countless times only to receive no responses and no information on my order. I'm pretty sure this website is a scam, I've seen plenty other reviews refer to it as such, and the last thing you'd want to use for mother's day or any other occasion this year.

I ordered flowers and paid extra $18 for same day delivery. A total of over $90. They did not deliver the flowers and the timing was very important. No one called me to tell me that they would not be delivered nor did I receive any explanation. There is no one answering my calls since it is already past business hours.

This company will rip you off $79 order and then they deliver $10 rotten flowers and call it "the freshest available". You have been warned that this company is out to steal your money.

Avoid this company, they do not back their orders or their customers. I picked an arrangement for my wife, placed the order 5 days before delivery. Upon delivery it was apparent the Yellow Pitcher shown was replaced with a Tin/Metal Pitcher, the Sunflowers had numerous petals that were curled and browning (fungus/dehydrated). I contacted the company and provided the pictures and was told that it was normal for the flowers to be curled (never has they been prior orders from other florists) and was told the Silver Tin pitcher was an acceptable substitution for the Yellow Glass pitcher (yellow was picked to match wife's office decor). I have never expected the arrangements delivered to match exactly to the website, but to change the color of the container and the style with no upfront contact so buyer can accept or refuse is not a good practice. Previous companies have had to make substitutions but they stick with the same color, and do not include diseased/dying flowers. First time I've ever left a negative review in over 25 years of sending my wife flowers. All this company will say is that the arrangement is "acceptable", I didn't realize that over $100 for an arrangement to be in "acceptable" condition was how low their bar is set or I would have stayed with the other companies I order from. I have noticed they also don't allow customers to leave real reviews on their website, which should've been a red flag to me beforehand, and I did not do a Google Review lookup beforehand; you will notice that most of their reviews are not good and most are along the same lines.

I ordered a small bouquet for my daughter's birthday. Process was fine and they were delivered as requested. I wasn't expecting it to be the same, however a simple count of how many flowers are in the ordered arrangement would have made a big difference. It looked like a bundle of flowers I could have picked up at the local grocery store for $12 and plunked into a cute vase. That cost me $75.00. I emailed photos and my disappointment to their customer service. A prompt response said they reviewed substitution rules and the florist had complied. I think they need to up their standards!

They advertise that they are "#1 LITITZ, PA FLORIST".
They accepted my order.
They sent an email confirming my order, and charged my credit card.
On the day of delivery, they cancelled the order because 'they don't deliver in Lititz, PA."
They are BAD PEOPLE...don't do business with them!

I ordered a brightly colored planter for my best friend's mother who is in the hospital. I understood it may not be exactly the same, but what I ordered and what she received were very different. An office plant? It is mid-spring and it was not possible to come up with a flowering plant of any kind? When I emailed customer service they said they used the freshest plants available and would credit me $15 of my $100 spent. I have ordered flowers online for years and never have I encountered such terrible service.

SCAM. FRAUD.

This business is a scam. They agreed to deliver flowers on a specific day for a specific price, then sent me an email saying the flowers would be delayed... but if I was willing to pay $50 more, they could get the flowers to m recipient on time. Still dealing with getting them to refund my money. I wound up using another florist, but the flowers were delayed by a day because of this company.

I ordered a beautiful red rose arrangement which included a happy Anniversary balloon. I spent $170.00 and just 4 days later most of the roses were dead! I didn't mind spending that kind of money if the roses lasted at least a week! Even the balloon deflated!

Scammers said that they would be able to deliver the flower to where I needed them to go. I placed an order, went through the whole process and they charged my credit card. Fifteen mins later they called me up and stated that their supplier could not deliver today. I asked if they would deliver the next day and they stated "NO". I asked to speak with a supervisor and was informed there were none. They immediately responds was "you will receive a credit back to your account and an email showing the transaction within the hour" and hung up on me.
This Company is a scam! DO NOT USE! Go to a local florist in the town you want the flower sent! Still fighting to get my money back!

"The WORST online shopping experience I have ever had. I paid for flowers that weren't delivered. I wrote several emails to try and get my money back, to which they disregarded. They appear to be in the business of deceiving people and committing fraud. They stole my money and I want it back, a pure act of theft. I recommend nobody using them at all. If I could rate them less than 1-star it would be a negative 10-star rating."

They are scammers, they probably will steal your credit card number, do not trust them. They do not pick up the phone and do not deliver on time. I am reporting them to the Canadian Bureau of business.

Horrible customer service. Failed to deliver flowers x2. Customer service would not upgrade flowers to fruit basket which would have softened the embarrassment of not having my funeral flowers delivers. :(