FlowerShopping

Flowers are not delivered, when you call to find out where the flowers after waiting for an live agent for 35 minutes, the agent can not assist you. They can only put in an email request for someone to call you back. I placed an order on Feb. 19th to be delivered on the Feb. 23rd. Which of course did not show up and has taken 24hrs to get a hold of someone, only for them to tell me someone has to call me back, Needless to say I canceled the order.

FIRST OFF, THOUGHT I WAS GOING THOUGH LOCAL FLOREST BUT SOMEHOW GOT TO THEM FLOWER SHOPPING. PLACED ORDER ON A MONDAY AFTERNOON WAS TO DELIVER THAT SAME DAY(PAID A BIT MORE FOR THAT). IT IS NOW THURSDAY AND HAS NOT BEEN DELIVERED. CALLED CUSTOMER SERVICE (JOKE) THERE IS NO CUSTOMER SERVICE THEY SAY THEY ARE AN ANSWERING SERVICE FOR FLOWER SHOPPING. THEY KNEW NOTHING. IT'S A SCAM. CANCELED ORDER WILL LET ALL KNOW IT I GET MY MONEY BACK. STAY AWAY!

Ordered flowers for my sister in law who is expecting her first baby. They sent a completely different arrangement than what I ordered. When I contacted them they told me there is fine print that states they are able to do this. When I asked for a refund they only gave me 35% back. VERY disappointed with this company and I will NEVER use them again.

If you DO NOT want your flowers delivered. Choose this place. They rescheduled an order of flowers I was sending for a grieving friend TWICE, and finally a week after it was supposed to be delivered, cancelled my order because "they don't deliver in my area". Then why did you let me place the order and then repeatedly say you were going to deliver it? Awful company, awful service, just don't rely on it.

I paid for a Deluxe version of flowers but a lower tier flower arrangement was delivered instead. That flower arrangement did not even match the description of what it said on the website and was lacking in the number of flowers guaranteed. They only offered either a 25% refund of the Deluxe price or the price differential between the Deluxe version and standard version, which is about the same thing. Called them to talk about it and they weren't very helpful. Stay away from this company.

I placed an order 2 weeks before Feb 14th and while they took my payment, they never delivered the flowers.
I should have read the reviews before ordering.
Customer service phone number was not helpful, the person I talked to wasn't actually able to do anything for me but connect me to somebody else. Apparently the delivery was sent to the wrong address which is strange because I know where I live and I double checked that the information I provided was correct. According to the service rep, the delivery driver attempted to drop off the flowers at an address that does not exist in the neighborhood. Delivery person claims to have attempted to drop off multiple times at the bogus address. I'm beginning to doubt there are even flowers.
The company never offered to compensate me for their error. The only choices I was presented with were a refund or to have the flowers delivered late. My wife is still waiting for her Valentine's Day flowers, 2 days later. I'm not holding my breath for this delivery.
Would give 0 stars if possible. NEVER ORDER FROM THIS WEBSITE

Ordered a Protea arrangement since 800flowers.com didn; t have it---I should have known better----paid extra for valentines day delivery----did not arrive then--came a day late with an arrangement of crappy flowers that were not proteas. Like everyone else on here I called them. Answering service said they would call back and did not, sent 3 emails, no reply. What a RIP OFF. I will NEVER order online flowers again from anywhere. Support your local florists--you will at least see what you are getting ahead of time.

DO NOT ORDER FLOWERS FROM THIS COMPANY PLEASE HEAR ME! YESTERDAY WAS VALENTINES I PAID OVER 150.00 TO SURPRISE MY WIFE AT HER OFFICE. STILL NEXT DAY FEB 15TH SHE STILL HAS NOT RECEIVED ANY FLOWERS NOR HAVE I GOT A CALLED FROM THIS COMPANY AT ALL! I AM EXTREMELY UPSET AS THIS IS SOO UNPROFESSIONAL AND FALSE ADVERTISEMENTS. I HAVE HAD TO REQUEST A REFUND DUE TO THIS RIDICLOUS COMPANY AND THEIR SERVICE. THEY WANT EVEN RETURN MY CALL. NEVER ORDER FROM THIS COMPANY HEADS UP! O STAR RATING I WOULD GIVE THEM ALONG WITH 400 OTHER BAD REVIEWS HERE

I ordered from this company on the 6th for a Valentines Day delivery. The items never arrived. When I emailed, I got one one back saying there would be an investigation and to call a number. I called the number and was on hold for 30 minutes, then told someone would call me back with an update. It never happened. Flowers were never delivered. No communications whatsoever about the delivery. I called back today and was told same thing. A customer service agent would call me. They have high positive reviews on Google and their site, but I would suggest they are totally bogus. Check Trustpilot for a realistic review. DO NOT ORDER FROM THIS COMPANY! THEY ARE TERRIBLE!

I recommend NOT using flowershopping.com if you want reliable service! I placed an order for my daughter for Valentine's day, and was given a confirmation number. ON THE AFTERNOON OF VALENTINE'S DAY, I received an email from flowershopping.com stating that my order would not be fulfilled, and a refund to my card would be issued. This was very unprofessional of them to wait until the afternoon of the day scheduled for delivery to notify me that my daughter would not be getting the flowers! I would strongly recommend looking up a local florist in the area and by-passing this company, who is very irresponsible in their business model. I did not even receive a call - only a computer-generated email notification.

Tried to order flowers for my financee today and guess what? No delivery. Spent well over $100. Called them multiple times today and there is an answering service on Las Vegas. They "take a message", and do not get back to you? They are told to "fill out a form", and they are not even employees of the company. I'm beyond mad at this point.

I wish I had read reviews first! I ordered flowers on Wednesday for a Thursday delivery. My account was charged $69.00 but the flowers weren't delivered until the following Tuesday. When they were delivered they looked like a dinky arrangement you would buy at a gas station. HORRIBLE. I sent an email, with a photo of the crap they delivered and they responded a week later with an offer of 10% off. If you go out to eat and order a steak at 6:00pm but get a hamburger at 10:00pm would you be OK with an offer of 10% off? What a joke.

THIS COMPANY NEEDS TO BE CLOSED DOWN. THEY DO NOT DESERVE A SINGLE PENNY FOR THEIR MISREPRESENTATION AND THEIR HORRIBLE SERVICE. THEY DO NOT DELIVER WHAT THEY ADVERTISE ON THIER WEBSITE. THEIR CUSTOMER SERVICE REPRESENTATIVES, SPECIALLY JOSE WHO WAS CONDESENDING AND HORRIBLY RUDE ON THE PHONE WITH ME. HE THOUGH HE PUT ME ON MUTE AND WHILE I WAS DESCRIBING TO HIM THE SITUATION. HE SAID " YEAH DAAAAAAAA!" I ASKED FOR HIS SUPERVISOR, HE PUT ME ON HOLD AND THEN SAID MY SUPERVISOR IS OFF SITE. YOU CAN CALL BACK AND COMPLAIN LATER!

Very dissatisfied with my Heart & Soul Arrangement order. First, I paid extra to have order delivered in the morning, but it wasn't delivered until the afternoon.

I ordered the Heart and Soul flower arrangement, which is a heart shaped arrangement of flowers in a long, very tall vase, AS YOU CAN SEE IN THE BELOW ADVERTISED PICTURE ON THE SITE. What was delivered was nowhere close to that. Container was a glass cube, around three to four inches tall -- much smaller than what's pictured. SEE ON THE 2ND PICTURE BELOW, WHAT THEY SENT ME INSTEAD. Florist who filled order is Caruso Florist, in Washington, DC.

Wow where can i start? Order made showed up but was nothing like was ordered and paid $187 for flowers for my fathers funeral, then only offered 15% refund and since i didnt agreed, called my mother while mourning and which was not in her six senses with the lost of my father and somehow made her agree that the 15% was ok. Really? Abusing of mourning family? Come on, i wish i can start legal action but it was cost more than what i can get in return.
Please i highly tell you to beware and i will make this pubic as much as i can and i will keep posting everywhere, thanks.

I wish I had read the previous review before ordering flowers for my mom's birthday. I paid extra for shipping and handling because her birthday was on a Sunday. I got a confirmation saying everything was set, but nothing got delivered and I was only notified of a "problem with delivery" Monday morning. Thanks for nothing, I am cancelling my order. Absolutely awful company and completely unreliable. Stay away from this company and do not waste your money or time with them. They should be reported to the authorities for this horrible so-called service they provide.

UPDATE: I called customer service to cancel the order and upon voicing my frustration was spoken to very rudely and hung up on. HORRIBLE COMPANY.