FlowerShopping

Beware of this company. They show beautiful arrangements on their site but they send junk. I was so embarrassed at what was sent! The flowers did not even begin to look nice together and there was a big dead orange flower in the middle of it. My experience has been a nightmare from beginning to end. I have called six times and they are rude and say they can't refund or replace. Their web site says they guarantee satisfaction or they will replace or refund their money. That is totally false. I was told that is a mystery person named Charlie who will call me back but that never happened as promised repeatedly. Check their rating with the BBB. They have over 150 complaints. Coincidentally two days after I placed my order my credit card was compromised. I think they pay people to post good reviews on them.

We ordered two arrangements on a Friday for a Saturday delivery before noon for an engagement party. We were assured they could get them delivered by noon. When they weren't there by 11:30 on Saturday, we called. After the typical computerized BS, we spoke to a customer rep. Who told us there was no notation on the order that the flowers were suppose to be delivered by noon. At 1:24, we received a "delivery confirmation" email confirming that the flowers had been delivered. We left at 2:30 and they were not there. We called again and they were closed... no customer reps available. We're going to get our money back one way or the other. Don't waste your time or money with these people. They are just a "brokerage" for a bunch of florists and can't guarantee anything.

I ordered a $95 flower for a special grand opening and they took the order and charged me emidiadly then I called the customer service to make sure it will be there onetime and she said no, we cant deliver it today and we can send it tomorrow. Which the event is done!
She was very very rude talking to me and didnt let me talk. I asked why did it give me the option of choosing the same day delivery and you telling me you cant deliver it today?
She did not even apologize and just was keep talking rude and now I have to wait 3 to 5 day to get my money back.

DON'T GIVE THESE PEOPLE YOUR HARD EARNED MONEY!

I ordered two flower arrangements for a memorial service, and they called me to let me know that for one of my orders, they could not find a vendor within their network that could deliver the flowers for the amount I already paid. They asked me to pay an additional $33.70. When I explained that it was a business problem and not my issue, they then told me that if I wanted them delivered, I could pay the amount or they could cancel the order. When I asked to speak to a manager, I was told that they do not have any managers on site, and that I would need to would need to email their customer service department. When I emailed them, they asked me to send a picture of the flowers that were delivered - the same flowers that couldn't be delivered because I wouldn't pay them more money. They are creeps, and lack common decency and accountability!

I placed an order to be delivered the next day for a very special important occasion. The rep on the phone who placed my order acted like he didn't care at all and took at least 20 minutes just to take my information down. The next day, about 2 hours past the time that I needed it delivered by, I received an email stating my card was declined. I immediately called the company and then pulled up my bank account online with the flower rep on the phone verifying that there were plenty of funds to cover the cost and asked why it was declined if the funds were there. It was sounding like the rep who took my information down may have took my card information down wrong is what the rep was inclining was a possibility. The rep from there began to sound like a complete jerk and acted like he could care less. I missed a VERY important occasion and I will NEVER use them again and I HIGHLY recommend people use EXTREME CAUTION when considering this service - IT IS TERRIBLE in my opinion - WORST I'VE EVER DEALT WITH AND I HAVE ZERO PLANS TO EVER USE OR RECOMMEND THEM TO ANYONE EVER AGAIN!

Flowers never delivered. I called every day to find out what was going on, got so much run around I counted it has treadmill time! Their phone manners were very nice but it was all a sham. Excuses and lies used: 1. Flowers shown not available 2. It is out for delivery 3. We will call you with information 4. Can you call back later, we need to investigate 5. Oh so sorry, the florist is closed I have cancelled the order and now await whatever fresh hell this will bring.

I paid for a rush delivery. Not only it didn't arrive early, it didn't arrive AT ALL. They said they tried to contact the driver several times during the day, but no reply.
I requested a cancellation but they claim that due to their policy, it cannot be canceled because it will be delivered (eventually...)
If I order a service like this, and I pay A LOT for it (including extra change for EARLY DELIVERY), the least I expect is for it to BE DELIVERED AT THE AGREED TIMEFRAME, not 12 hours later, or the next day...

I ordered flowers for my twin sister this morning for our birthday. I paid extra to have it delivered today and it was not done. I called at 6:45 pm because my sister said it was not delivered. Flowershopping.com said they did not deliver because no flower shops in that area delivering today. The lady was rude. Now she says 48 hours to return money and my sisters flowers never came. I want my money returned now. Now I have to go take additional money from my funds to order somewhere else. This people are a rip off. They should not have processed payment if they could not deliver.

This company has the worst customer service I have ever witnessed before! Julie from customer service has no concern for her customers or is any help. I paid extra for guaranteed delivery for March 1st. I am currently in a different city and picked this joke of a business to deliver flowers and balloons on a special day for my mother. After a conformation email stating the flowers and balloons were delivered to the hotel, I had no worry until the next day when I asked my mother about the flowers. "Customer service supervisor" Julie stated that I received a false conformation delivery and the flowers were never delivered, but Julie to the rescue would refund the same day delivery fee I paid and delivery the next day instead. How is this owning up to your companies mistake. I would at least think I would receive a full total amount refund and you deliver the flowers ASAP. But apparently this is asking to much.
Very disappointed in this companies lack of customer service and lack of prompt delivery that you offer. Will spread my experience with social media and other businesses that think of ordering from you.

Flowers not delivered at the time I Paid extra for delivery. I called 3 times, each time placed on hold while they tried to "reach the florist." They could not give me the name of the florist or number, as they are dispatched in some random way, by some random person to place the call. Who was the call with? They don't know. Ask where will my flowers come from? They don't know.] where is quality control? They don't know. The flowers were never delivered. Never. My money was refunded to my paypal account. They get no special props for that. Because refunding money when you fail in your business is a level expectation. I pointed out to them that the BBB gave them an F as a business. They are HORRIBLE. STAY AWAY FROM THEM!

Just horrible. I paid extra for overnight delivery for my parents anniversary. They never delivered. I spoke to three different reps. All they can say is that the flower shop they placed the order with is unresponsive. No proactive problem-solving. They never call with an update. It's a week later now and I'm still working on getting this order delivered. After four different phone calls. And here's the kicker. They don't even offer to make the order complementary. No responsibility for their errors. Never again. Just an absolutely horrible place and the only people that answer the phones are order takers, no managers no one that cares around.