FlowerShopping

THIS COMPANY IS A SCAM! STAY FAR FAR AWAY FROM THEM! They steal your money and they don't deliver the flowers. I have ordered flowers on Friday to be delivered on Saturday, mind you I requested guaranteed delivery for Saturday. It was flowers for a birthday celebration and I kept contacting the company and all they said was the flower shop that's suppose to make your flower is closed. I called them again on Monday for a refund since the flowers weren't delivered and it's 3 days past expected delivery date. Instead of giving me the refund the customer service rep says you might not get the full refund if they already made your flowers.ARE YOR KIDDING ME! It's 3 days past delivery and I spent over $100. I have contacted my bank and Iam disputing this charge with my bank and I WILL TAKE FURTHER LEGAL ACTION. This is ridiculous! I have never dealt with a flower company so unprofessional! Yet again they are SCAM! DONT I REPEAT DONT ORDER FROM THIS COMPANY. Read all of their reviews and you will see how horrible they are!

I ordered flowers for an inportant Saturday delivery, and despite their automated service and site that states if there is a problem, I would be notified, I received no notification and the flowers were not delivered. I called customer service Sunday morning and they confirrmed that no flowers were delivered, and that they would be delivered on Monday (2 days too late). I asked for a refund (and I will be surprised if they handle it correctly) and told thr agent nicely that I was disappointed in their company and service... to which she replied..."you're welcome". Really? Really?

Ordered same-day delivery flowers for Father's Day (16th). It's now the 18th and my father still has not received the flowers. I received an email yesterday (17th) stating that there would be no problem with the delivery. I requested a full refund and cancellation of the order. They said that this was not possible because I didn't call to say that the flowers were not delivered on the 17th. Are you kidding me? I wish I could give a 0 rating for this business. A complete scam and absolutely horrendous customer service. Steer clear away from buying flowers through this business.

I placed an orders for our anniversary, not only they rescheduled the delivery from the day that they were going to deliver on the next day but they called me on the next day to let me know that they will have to reschedule it again.

Please stay away from this company. I see good reviews, but I am not sure who and how even they would get good reviews.

The worst customer service. They do not care about missing any important dates. They are not even concerned about missing someone's important occasion.

Yes. This company is a scam. I've filed a complaint to the BBS. Any positive review on this platform, I am certain is not valid and made up from inside support. The complaints are about this company's product are generally similar across the board: Here is what the BBS states:

Consumer complaints allege advertising issues. Complaints allege business provides misrepresentation of floral arrangements being purchased. Consumers allege business does not disclose they only accept US dollars to international consumers. Consumers allege business is only offering partial refund."

Go to the BBS website and you will find accurate reviews. In my case, I experienced most of these issues. I ordered a magnificent bouquet as it was advertised and I paid over one hundred dollars for it. What I got delivered was a small, scanty and messy arrangement that looked nothing like the picture. You will notice that the pictures on FlowerShopping are gorgeous and bountiful. What you receive, however, is quite different and disappointing. I had to later (and quickly) put together my own arrangement to then later give as a gift. I tried to tell FlowerShopping of this problem. At first, they did not acknowledge it, then when they saw the picture, they offered a small refund. I paid enough money to have at least expected a beautiful arrangement, not a tin cup with a few dandelion-like flowers and 3 browned roses.

This company is deceitful, dishonest and unprofessional. I will never buy from them again. A lot of money gone down the drain.

I have to say I have used this company before with no issue... on this occasion i had a problem! I received a call from the company advising they had service issues and had to outsource another company to do the deliveries. This outsource company was charging $18.00 extra! Guess where I am going with this... that's right folks you guessed it... i get told i have to pay... then I'm told they will split the cost 10.00 for them 8.00 for me... huh? Like really Susan! This sounds like a you problem and not a me problem! I already paid 58.00 and now you want more money because your service van is broken? When I argued how this was not logical business sense I was then advised that I don't sound "cooperative"... wow. Ummm... ok... I didn't think i sounded uncooperative I would have chosen the were baffled... as I was baffled why this was now costing me more money bc your company has broken equipment?
Nonetheless I paid. Waiting on a manager!

Ordered flowers for mother day that had a special meaning, I even wrote the meaning of the flowers on the delivery message. My flowers were substituted and I was not contacted after talking to customer support all they stated was I should have wrote no substitutions. I was unaware I could do that, I should have been contacted. The only reason I went with Flowershopping is because 1-800Flowers couldn't get my order delivered til a week after mothers day. I should have just stayed with that decision instead of being disappointed and made like it was my fault. So if you dont want substitutions WRITE IT ON THE SPECIAL INSTRUCTIONS!

Delivery was hours late. What was supposed to be a nice surprise for my wife, turned into her having to stay at work late waiting for delivery.

The flowers received was nothing like I had ordered, like someone just through flowers in a vase rather than taking the time to properly arrange them. They didn't even deliver the vase I ordered, instead I received something like you would buy at a Dollar store.

Customer service refused to try and make it right, only offering a 10% refund.

Ordered flowers same-day service for a funeral. Flowers were not delivered same day. I asked to cancel as I did not need the flowers the next day. Got an email saying that the flowers were delivered the next day. When I called to ask for a refund, the customer rep said "the flowers were delivered same day and we just sent the wrong email confirmation." Bull-$#*!. The recipient confirmed that the flowers were not delivered the day I ordered because they left the next morning! Flowershipping refused to issue a refund and stopped responding to my emails/calls. I had to go through the credit company to reverse the charge. It's one thing to make a mistake but don't you ever lie to your customers.

I ordered flowers for my Mother on Mother's Day. She lives on the East Coast and I live on the West Coast. We do not see each other very often and thought she would like a beautiful bouquet of fresh flowers delivered. She received the flowers a day late and did not receive the flowers I ordered. The flowers she received was in a plain vase with only a few flowers and some of the flowers were not even bloomed. The flowers I ordered was a beautiful full bouquet in a beautiful metallic vase. I paid $71.00 (total of $95.00 for the whole transaction) for the flowers I ordered and was very dissapointed with what she did receive. Customer service told me the flowers she received was comparable to the ones I ordered and that the flower shop followed their policy. They offered me a 15% discount but honestly I would not have paid $20.00 for the bouquet she received. I wish they would have notified me that they did not have the flowers I ordered available so that I can okay the flowers they were going to send or cancel the order. I will not ever go through this company for flowers again. You are better off going through a local florist in the area. For what you pay, you never know if the same flowers you ordered will be delivered and if it will get there in time. I wish I could attach a picture so you can see why I am so unhappy. See attached photo.

If I could, I would give this 0 stars. Simply the worst experience I've had. I bought 2 arrangements: one for my mother and one for mil. One never got delivered. One was the wrong arrangement. The customer service was horrible. I felt like they didn't care. Never offered any rebate or refund. Asked to speak to the supervisor, was told that she/he is not present and will contact me. No one called back. I've been emailing and calling them for updates on my order for a week. They never apologized. On one occasion, they even hung up on me while I was midsentence asking for an update. I didn't even bring up the wrong arrangement. I just wanted the service that I paid almost $200 for. No more, no less.

I ordered mothers day flowers on Wednesday morning for a Friday/Saturday/Sunday delivery. Sunday night... no flowers for my 72 yo mother. Called the customer service number, (She was nice) they did not have the name of the florist or phone number. I received an e-mail that said they were delivered on Friday. Mom does not leave the house, hasn't for a month, nothing delivered. They charged my card on Wednesday though...
There are 2 days a YEAR for flowers and they *&#ed it up! I would give 0 stars but not an option.

Ordered flowers for my mother in law for mother's day. Paid extra for Sunday delivery. Sunday comes along - - no updates. At 230 pm, I called and was told the florist was at capacity and the delivery would be made on Monday. No apologies, no discount, no offer to refund the Sunday delivery fee... Told if I have a complaint, I needed to submit it via email. I'm filing a charge back with my credit card, but am in hot water with both my wife and mother in law. Don't waste your time and definitely don't rely on these clowns.

I am very very disappointed with my order.
Couldnt is spelled wrong on the card, which is embarrassing. Its not even a real card it's a folded piece of paper.
These flowers do not look at all like the picture. But what I dont get is I made sure twice online and calling to not ring our door bell or knock and thats what happens. Like come on, it just ruined everything we have twins to look after and a loud dog I wanted to hide the flowers for tomorrow but now that's over. Not to mention no balloons which was the only reason I ordered. Please do right by me and refund me, this is not right at all for my wifes first mothers day.