FlowerShopping

I ordered flowers for my grandma in the hospital last Saturday and wanted them same day. Got a "confirmation" email that afternoon they had been delivered, but the front desk and my grandma's room had ZERO flowers. I immediately contacted the site and told them the issue. I got a call Monday saying someone named "Mary" signed for them. A hospital coordinator told me that there is no one by that name that would be able to sign for them (there's a protocol). So, I've been going back and forth all week with this company because if they will provide proof of signature on delivery and the name of the florist they are willing to purchase flowers for my grandmother. This company REFUSES to do that, then they say it's the hospital being uncooperative. Just so much LOL. Anyways, whatever guy they had call me just now, out of their Irvine call center, deserves to be fired for how he shouted me down and talked over me every time I tried to give him information. He was finding my logical reasons for wanting to see the proof of signature such an issue and mansplained "our drivers have geolocation on their phones proving the delivery." LOL LOL. Listen, you can see I'm at the mall and have my phone but that doesn't mean I'm shopping at J. Crew. This company is a poo show. Straight up.

I order flowers two days in advance for my wife birthday. I had it shipped to her place of employment and notice that it had a rush delivery before 12pm for an extra charge. At the time I didn't think it was necessary, I didn't care if it got there in morning. I figured it would get still get there by noon or 1pm. Boy was I was wrong, I spent $75 dollars so she can enjoy it on her birthday. I called customer service and all they could tell me is we cant give you a eta, it will get there by end of business day. Really!. They need a better system for delivery and customer service.

I ordered flowers delivered for my girlfriend at my work at a rush delivery before 12pm. 12 pm rolls by and no delivery. I called and they won't be able to deliver until the end of the business day. Unfortunately my girlfriend got the day off last minute but went to work to visit and say goodbye before moving back to the city. I was hoping to surprise her at her work with flowers. Nope Flower shopping messed up my order and now I got it rerouted to her home instead. No point in having rush delivery if you can't actually rush it. Horrible service.

I don't even know where to begin. They delivered the flowers at 9:00 PM at night, which by then I had already contacted the recipient and ruined the surprise. Also, surprise, all pricing is in american dollars.

The flowers finally arrived, and I had paid for the deluxe version. They barely gave me the base bouquet! It was all filler flowers with a few daisy's stuffed in there. When I contacted customer support they said "our policy says we will swap flowers based on availability of greater or equal value." Okay great so I paid over $100.00 for a bouquet of ferns. Then they offered 20% back because I wasn't "satisfied"... OBVIOUSLY.

What a huge waste of money, and incredible disappointing surprise for my mothers 60th birthday.

They left the flowers on a front step while my friend was away for the weekend! Even though I have them her cell number, they never called her. When I found out, I called Flowershopping.com and they finally daid they would redeliver, but no balloons. Even though the balloons were deflatted and melted sitting out in 99 degree temps for four days! Then, the flowers they left were nothing like the picture AND the vase was different. I would never use these people again!
PLUS they say same day... big deal be ause they charge you $3.95 for same day! Rip off!

Where to even begin... Just no.

I ordered flowers on Sunday for someone near and dear to me who lost someone they loved. I selected delivery by date and paid extra for a non-flexible date... so much for that.

Monday, no delivery. They upgraded my bouquet and said they'd call back as soon as they knew if it could be delivered early the next morning. (This would have given me an opportunity to go with someone else and ensure my flowers still arrived on time) They did not call back.

I called back on Tuesday and they were unable to reach the florist. Apparently there are three florists in the area and two refuse to deliver because the address is out of the way and in the mountains... except it's not. It's central to all three. Good maps indicated all within a quick drive and one of the three florists was only a 3 minute drive away.

Then after trying to reach the florist repeatedly by phone and email, they decided to take it upon themselves to send an email titled cancellation to "get their attention." Guess what? That one reached the florist. After three days of efforts, the order was cancelled on me and I was being told no florist in the area would accommodate my order.

Funny, because a within minutes of this news I was able to secure a florist with the promise that the flowers would be sent out as soon as the driver returned. (Thank you Chi Flowers!)

Long story short, if you're looking for flowers, AVOID this company and just call around. It was worth the long distance from Canada to deal with someone much more competent and willing. Someone with wonderful customer service and a personal touch.

I ordered flowers to be delivered as an anniversary gift. I gave all the details that were requested about how to contact the recipient if there was an issue with delivery.

No delivery was made on the day requested. No attempt to contact me, or the recipient was made. I tried to contact customer support, but was unable to do so as they close that line before close of business.

The flowers were eventually delivered on the wrong day. FlowerShopping has refused to give me a refund, and has not apologized.

This is an internet florist that only takes your money and then sends it on to a real florist. They are ripping off florist that are actual brick and mortar as well as you the customer! They try to advertise flowers at a discount and then screw everyone involved in the process. Always call a florist located in the city you wish your flowers to be delivered to and ask them to send you a picture of what is going out to the person you are sending it to. Don't use this or any other internet florist unless you really want to be disappointed in what you send.

I ordered a bouquet of flowers in Canada from a "local florist" but hadn't read the fine print that the total was in US dollars. I assumed it would be clear upon checkout as it always has been the case in with other US companies whom i have been very impressed with.
Therefore upon checking my visa i realized the cost was way above what i would have paid had i ordered from a different company.
Customer service couldn't help as I had not read the fine print.
I found this very disappointing. I believe the conversion should be made or the total should have US marked beside amount. Not cool in a busy society and in the service of sending a gift to someone.