FlowerShopping

I have ordered flowers for my daughters birthday for 32 years now all delivered on her birthday. This year was the first time flowers I ordered were not delivered on her birthday. I requested the flowers to arrive after 3:00 pm. I was called at 2:00 pm and told they didn't have one of the flowers in stock. So, I agreed to have the arrangement delivered the following day. Worst bouquet in 32 years. Didn't have the particular flower I wanted in the bouquet! I called the phone number they used to call me and it was disconnected. I will never give them my business again.

I ordered an arrangement the "deluxe version" which was suppose to be bigger and more flowers than the original. I got a smaller version with most of the flowers missing. It had a whole bunch of leaves though! When I contacted customer service they used their "substitution policy" as an excuse but they didn't substitute the missing flowers! Their 100% satisfaction guaranteed is a lie! If I could give them a zero rating I would! Disappointed

Do not shop here!! I made multiple purchases here by mistake. I originally wanted to purchase from the actual Alta Vista Flower shop which is a family owned reputable business! I am from out of town and saw this company thinking it was the original. They were rude and the arrangements were disappointing. Because I'm out of town I was able to see them through FaceTime or pictures. They couldn't even write the note right with the names right which I provided! Very sad! Do not get scammed like I did.

I ordered flowers for my sister's funeral several days early. The day of the service I got to the funeral home and they were not there. I tried calling but was sent to voice mail. Then I noticed that there was a voice call from them a few hours before the service, but because my cell service in the area was weak I never got it. No email was sent. I finally got another call the next day saying they were sorry and offered a refund. DO NOT DO BUSINESS WITH THEM. USE A LOCAL FLORIST.

Flowers never delivered. I ordered flowers to be sent to my wife's work for Valentine's day (and I placed the order 9 days before Valentine's day) and the flowers where never delivered. They apparently sent me an email on Feb13 that they where cancelling the order but I have yet to see that email. Atleast they refunded me my money. Cant take back a mad wife though... Made me look llreally bad when all her other coworker where getting flowers and she got nothing. Be careful when ordering, they can't fill orders.

In my entire life, this was the worst customer service I have ever seen. I ordered a $100 arrangement with 18 long stem roses for my fiance for Valentines Day while I was out of town. They delivered a beat up looking arrangement with only 13 roses which made my fiance a little upset because she thought I was trying to send her a message. Instead of a happy moment it was the opposite. When I emailed FlowerShopping.com to let them know, I received an email from Lisa in customer support stating that the "recipe" should only have had 12 roses (even though I sent her a screenshot of their ad clearly stating there would be 18 roses) and since the florist "added an extra one and the roses were not wilting" there was nothing that she could do. She totally blew me off. I will never order from them again and I would strongly encourage anyone who is considering doing so to find another vendor. This company doesn't deserve your business.

Order that was delivered ("How Sweet It Is" Bouquet) did not remotely resemble the online picture of the bouquet. The pictured bouquet showed lush roses, carnations, and asters. The sad delivered bouquet contained, literally, two roses, a few cheap carnations, and something that resembled ragweed. When I complained to the company (and sent pictures), they responded that they were permitted to make substitutions and offered 20-25% off the purchase price of $75.00. When I stated that I wanted them to exchange the delivered bouquet for one that resembled the website picture, they refused. I am currently working with my credit card company to cancel the payment. Unless you enjoy confrontation and anxiety, avoid this company like the plague.

Can I give 0 stars?
I bought a bouquet arrangement for someone very special to me for his birthday. I bought it online through "Teleflora's Sapphire Skies Bouquet" website. But the flowers came from FlowerShopping.com
It was a total disaster! I bought a bouquet with blue and white flowers.
The bouquet received has 0 blue flowers! 2 roses and both are old/damage!
Also, I paid for 3 balloons and none was delivered!
I filed a complaint and I'm waiting for an answer.
I don't recommend it at all!

I was away from home so i put my order ( *******) on Saturday before 11 am to deliver to my wife a bouquet of flowers the next day to celebrate our 18th Anniversary.

I started to call the customer service at about noon time to see the status of my order and they just say they were not able to contact the florist o people but they say they probable were out there doing the delivering and since they finish the deliveries at 8:00 pm they assure the flowers will be delivered.
I called a second time after 7:00 pm and same answer, not able to contact their people and not knowing anything. The flowers never were delivered... my wife spend the whole day waiting for this and she was very sad since we were not able to spend our Anniversary together and on top of the disappointment of not receiving her flowers.
On Monday morning, I called again and they gave me a very cold explanation or kind of apologies saying Oh "sorry we miss the delivering we can offer you a complimentary upgrade"... I ask what kind of complimentary upgrade? They said... oh that depends of the florist but they can add a couple of extra flowers... So this company expects a "couple of extra flowers" will compensate the disappointment of my wife for not receiving her flowers on time on our 18 years anniversary... I was still naive enough to ask them if i can change the order to make the delivering of a different bouquet for Valentines day and they say yes but I have to pay the full price because the season, so they can not offer me a complimentary service to compensate missing my previous order.
So I say, forget it i rather cancel my order that continue doing business with a company that does not understand the importance of people life celebration. A heartless, cold stone company... they should be in another type of business.

I ordered the deluxe arrangement for my daughter's birthday that is pictured on the left with orange lilies and pink roses, and some type of small green puff flower. There's pink/orange decorative tissue and ribbon. The picture on the right is what was delivered! There aren't even roses in the arrangement... they are red carnations. No orange lilies, just the pink and white that are WILTED! (This picture was taken within one hour of delivery). While I did get a call that they didn't have the "happy birthday" container and wanted permission to use the square glass vase (which I approved), there was NO mention of not being able to fulfill this arrangement as ordered! All I've been repeatedly told by customer service is that the local florist can make appropriate substitutions and they'll only give me a 15% discount. The arrangement that was sent is absolutely pathetic and embarrassing and doesn't remotely resemble the arrangement that I ordered! I will NEVER do business with this company again! The only bright side is that I have every confidence that Amex will be reversing these charges based upon my conversation with them.

Terrible company!
Terrible company! Ordered flowers to be delivered for a birthday, never showed up. Got an email stating they would be delivered the next day. AFTER BIRTHDAY!
Needless to say the flowers didn't show up the next day after customer service said they would!
Called customer service for the second time, wouldn't let me talk to a supervisor! But couldn't guarantee the flowers for delivery for tomorrow either! 3 days after the original date!
Save your self some time and money and do not order from this company!

Ordered a basket to be delivered Monday. They called Monday evening to ask if it could be delivered Tuesday. I said sure, as I was trying to be understanding. Tuesday afternoon they called me for the delivery address unit number to which I provided to them within 10 minutes. They failed to deliver the basket on Tuesday. I cancelled because the person was no longer at the address starting Wednesday. The flower shop still attempted delivery and still charged me. They said that they would refund me minus $15 if they went back and picked up the basket. I have called numerous time because I should be reimbursed fully! They advertise "same day delivery" and "100% customer satisfaction guaranteed." Well, that is simply not true! Thanks for wasting my time, money, and gift to my boyfriend. Karma will get you!

Horrible customer service
Rude
Sent someone else's flowers to sick family member
Do not use. You will be disappointed
Tried cheering up sick family member
Only to have this horrible company send someone else's flowers

*****DO NOT ORDER FROM THEM*****
Had to cancel my order to send flowers to my long distance girlfriend on her birthday. I was first told they will have to deliver a day late, i'm angry at this point but say okay. THEN they said they needed an additional 22 dollars for delivery while it's already been 2 days late. Then they still did not deliver the day they said they would. I got another email saying they couldn't do it until after the weekend. The endless amount of mistakes made me have to cancel, they made me look like a scumbag because she never recieved the flowers in the end.

Pathetic customer service rep "Jennifer" was 0 Help. Would not offer ANYTHING in return and did not even read my email.

Hope these guys crash and burn they do not deserve to be in business. Trust me Save your time and money.