FlowerShopping

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FlowerShopping
flowershopping.com

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These tips are generated by AI, based on customer reviews from the past year

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FlowerShopping Reviews Summary

Positive Highlights

  • The website offers a wide range of flower arrangements and gifts for various occasions.
  • The business has been family owned since 1910, suggesting a long history in the industry.

Negative Highlights

  • Delivered arrangements often differ significantly from the online photos and descriptions.
  • Customer service is frequently unhelpful, with issues tracking orders and obtaining refunds.
  • After ordering, some customers are asked to pay extra fees to secure delivery.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jan 2, 2026

: this company is deceptive. The flower delivered do not match what was purchased and they will not issue a refund. I purchased the deluxe arrangement and received an arrangement with little to no flowers for $160.00

Feb 15, 2026

My husband ordered flowers from this website to surprise me on valentines day. When i didn't receive anything i had to call them to make sure when they will deliver them. I called them 3 times and spoke with 3 different agents all of them saying that they cant track the order and they will give my number to the florist and he will give me the updates and since its valentines day they are busy and they will probably do the delivery at 7 pm. Nobody called me and i didn't receive anything.

Sep 23, 2025

So what I ordered would have been a beautiful and simple bouquet for my mother's birthday. What was delivered was a messy haphazard looking bunch of flowers that I would by no means call an arrangement. I ordered the premium bouquet and the total cost even with the discount was $103.77 The replacement for the Victorian Teacup was in my opinion an ugly teapot with a big gaudy pink rose on it. If what was sent was the listing photo I would have never purchased it. I ordered the Teleflora's Victorian Teacup Bouquet - Premium "Delivery/Substitution Policy - If the exact flowers or container you have selected are not available we will create a beautiful bouquet with the freshest available flowers. We will only substitute items of equal or higher value." That is laughable, what was sent was a gaudy mess of flowers that looked nothing like the online listing.

Dec 10, 2025

I order flowers for my mother birthday. I had them to be delivered on her birthday. When the day arrived I received a call that they were unable to to secure a florist that could deliver my flowers and they have to deliver tomorrow. I was annoyed as they called me mid day to let me know this. They said they were able to to find someone but it would be 10.00 more. I already paid 83.00 for these flowers. Of that 83.00 $20.00 of it was a handling fee. I told them I wasn't going to do that and they said ok we will continue to try and give you a call back. They never called me back but the following day my mom send me a photo of what she got. The arrangement was not even close to what I ordered. The arrangement looked awful and my mother said some of the flower were brown. When I called customer service they reach out to to florist and I was told that they provided their nicest vase and that champagne rose sometimes look brown, and the arrangement was put together tightly. Again the original item I ordered was flowers in a Victorian tea cup. I picked this arrangement because my mom loves victorian tea cups like this as her mother use to collect them. I was offered 20% off my order, which I feel was insulting since this wasn't even what I ordered. When I escalated this I was offered 25% off the total of the flowers, which was basically 14.00. I have learned my lesson and will never use this service again. I would caution anyone looking to use this service. Best best call a flower company that is local.

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Reviews that mention popular topics
California
1 review
0 helpful votes
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Surprise Surprise NOOOOT
April 24, 2021

I ordered flowers for same day it was supposed to be special then i get a call saying not today. Then there is no customer service available on Saturday. Very disappointing will not do this again.

Date of experience: April 24, 2021
Thailand
1 review
0 helpful votes
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Subpar flowers
April 22, 2021

Very dissatisfied and disappointed with the quality and size of flowers. The delivered flowers are So much different from the image shown in the advertisement. NOT recommend to buy.

Date of experience: April 22, 2021
Pennsylvania
1 review
0 helpful votes
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Terrible Service, No worth the Money I paid for it.
Poor quality on the flowers. Delivery was Late.
Customer Service was not helpful at all.

Date of experience: April 13, 2021
Arizona
1 review
0 helpful votes
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Would NOT recommend
April 13, 2021

See photos. Plant ordered. Lily delivered.
Would NOT recommend ordering from this site. If not available let me know before charging me

Date of experience: April 12, 2021
Florida
1 review
0 helpful votes
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Scam
April 9, 2021

Pathetic customer service! Literally took my money, confirmed my order, then called the day is should have been delivered to say that they couldn't find a florest to complete my request. Note, this is after they took the money out of my account. It took me 6 calls to get a hold of someone as well. Do not waste your time with this scam of a company.

Date of experience: April 9, 2021
Canada
1 review
1 helpful vote
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SCAM!
April 1, 2021

DO NOT USE THIS COMPANY!

Complete rip off. Absolutely zero customer service. Delivered rotten fruit and told me I got exactly what I ordered.

Date of experience: April 1, 2021
Missouri
1 review
0 helpful votes
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Waste of time
March 25, 2021

Dont waste your time or money because you wont get what you paid for, you get what they think is close to what you would like without verify, plus you'll never get everything you bought...
Dont recommend

Date of experience: March 25, 2021
Canada
1 review
0 helpful votes
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No credibility
March 23, 2021

This company advertises an African Violets Basket. They had the nerve to ship kalanchoe, azalea and assorted green plants to value, as substitutions. How many African Violets in the African Violets Basket? NONE. ZERO. Like ordering a scarf & instead having a pair of mittens of equal or greater value delivered.

Date of experience: March 23, 2021
Canada
1 review
0 helpful votes
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OVERPRICED HORRIBLE CUSTOMER SERVICE
March 19, 2021

Flower shopping is so overpriced for what you get. And it is in USD when I ordered from Canada it never once said it was in US dollars so I placed the order thinking it was $50 but ended up being over $70... complete rip off. Also the flowers are WAY smaller than shown in the pictures. NEVER order from this site.

Date of experience: March 18, 2021
California
1 review
0 helpful votes
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Worst Customer service ever!
March 18, 2021

My order was late so I called to inquire. I was hung up on! Emailed requesting a supervisor call back, which I never received. The delivery finally showed up the next day, incomplete missing the stuffed animal and still no callback. I will never use this company again! I want a refund for the missing items I paid for!

Date of experience: March 18, 2021
Canada
1 review
1 helpful vote
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I just wanted to state I'm very disappointed with the delivery I got today. The price on your site was at $55 and I ended up paying $105 after fees and shipping. That was annoying but not the end of the world. The image I select and what my wife got were so different it really is false advertising. Most of the bouquet was leaves and no where near as full as the image. It's about a third of the size not even. The image shown on your site said it was the "normal" bouquet and I paid for the deluxe so I was expecting it to be even better. I'll be pasting this review on to the web but I wanted to give you a chance to see beforehand.

Date of experience: March 11, 2021
Hawaii
1 review
0 helpful votes
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I placed a same day delivery order for a deluxe new baby arrangement. I paid over $113 only to get a call from customer service asking for a home address because the patient was discharged. I called the hospital and the patient to confirm they were still in the hospital. Calls to customer service advised no one to take my call. The flowers will be delivered a day old. Slow response to my emails- I'm looking forward to this company redeeming themselves!

Date of experience: March 11, 2021
New Jersey
1 review
0 helpful votes
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Scam
March 2, 2021

These people are a scam, I ordered flowers and a small teddy bear for my girlfriend to be delivered on her birthday to her work, paid an extra 5.95 to get them there before noon and they never got delivered. Customer service was useless, couldn't speak to a human on the phone, sent an email and they lied over and over again and refused to give my money back, just 5 dollars off my next order, needless to say that's never gonna happen and I beg all of you to not waste your money and order from these scammers, you'll be in the same boat as me... pissed off and out a lot of money.

Date of experience: March 2, 2021
Canada
1 review
0 helpful votes
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Great service
February 23, 2021

I ordered a plant for a house warming gift - it arrived totally different to what I had ordered.
I called and explained that I wasnt happy - long story short the plant was replaced with the most beautiful pot plant - I highly recommend Flower Shopping.com they stand behind their product - Foxy T

Date of experience: February 22, 2021
Mississippi
1 review
0 helpful votes
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God awful service, God awful product!
February 22, 2021

Honestly should have read reviews before ordering. I paid $100 for some bull crap! I ordered my mom what was supposed to be a big beautiful purple rose bouquet with 5 balloons for her 60th birthday because my kids wanted their Grammy to receive something special by mail. My mom got her flowers and FaceTimed me I was so furious I cried. The flowers look like a grocery store bouquet and the vase had to be a $1 store vase clear glass. The vase I ordered was a purple cube vase. The flowers consisted of cheap mums. The flowers I ordered were majority roses from the image. The description said sensational purple bouquet but nothing about the bouquet was sensational! I also ordered 5 balloons... it came with one half deflated balloon. I mean it literally look like a 5 year old put this bouquet together! I don't think I've ever been so dissatisfied before. I don't recommend this company for anything! Ever! They are refunding me 20% of my order which is nothing! I'm livid. Listen to me when I say this if you scroll threw these reviews and see just a couple good ones, they got lucky there are more negative then positive reviews. Do not order unless you want to be disappointed! If I could have left 0 stars I *******% would have. Horrible service all around!

Date of experience: February 22, 2021
District of Columbia
1 review
0 helpful votes
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They're a rip off!
February 14, 2021

Do Not Order from this place. My husband spent over $100 dollars just for 3 roses and a couple of carnations and they were a day late.

Date of experience: February 14, 2021
California
1 review
0 helpful votes
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Very Disappointed
February 14, 2021

It is extremely disappointing that their representative called me last week and said that I need to pay extra from what was listed on the website because the local florist was asking for more money. Despite having to pay extra, I specifically asked the representative if my order would be substituted or am I receiving what is displayed on the website to which he told me no other changes were being made to my order. What I received today is definitely not worth the extra money I paid in fact it's not even worth the original price. Just look at the pictures! Whoever you guys went through did a horrible job. This has been an extremely frustrating and disappointing business.
1st photo is what I ordered and 2nd photo is what I received.
Will never do business with them again.

Date of experience: February 13, 2021
Colorado
1 review
3 helpful votes
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Run!
February 13, 2021

False advertising. We paid over $100 for my mother to recieve Valentine's flowers. What we recieved was nothing like the photo. Almost no roses used, basic vase, height was short. I get substitutions but this is so disappointing. I could get better flowers at a local grocery store. DO NOT buy from them. Where are the roses I paid for?

Date of experience: February 13, 2021
Florida
1 review
0 helpful votes
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Terrible Customer Service and Misleading Delivery
February 12, 2021

I bought flowers from them because they said they would be delivered same day. I purchased them and then heard absolutely nothing from them. I sent an email to "customer service" and was rudely told to refer to my confirmation email, which they never sent. I was also informed they won't be delivered until the next day. Glad I paid with Amazon for the protection. Not impressed and won't order from them again. They ruined what should should have been a meaningful gift for someone who lost a loved one.

Date of experience: February 11, 2021
Canada
1 review
0 helpful votes
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TERRIBLE Customer Service
February 11, 2021

There are no words to explain the guy who picked up the phone. I am in customer service myself, and NEVER have I ever spoken to someone like this for a job I get paid to do. He was talking over me the entire time, raising his voice at me, and then finally hung up. I literally had to ask him if I was going to be able to get a single word in and he gave me the floor for all of 2 seconds before he cut me off again and then hung up the phone, when I spent 15 minutes on hold. I'm appalled that this person has a job. Seriously. On the Canadian side of things the complaints are the same as mine. I will never order from this place ever again, which is a huge shame, because the arrangement was perfect. Your customer service rep needs to be retrained, monitored, or fired.

Date of experience: February 10, 2021