: this company is deceptive. The flower delivered do not match what was purchased and they will not issue a refund. I purchased the deluxe arrangement and received an arrangement with little to no flowers for $160.00
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I ordered flowers for same day it was supposed to be special then i get a call saying not today. Then there is no customer service available on Saturday. Very disappointing will not do this again.
Very dissatisfied and disappointed with the quality and size of flowers. The delivered flowers are So much different from the image shown in the advertisement. NOT recommend to buy.
Terrible Service, No worth the Money I paid for it.
Poor quality on the flowers. Delivery was Late.
Customer Service was not helpful at all.
See photos. Plant ordered. Lily delivered.
Would NOT recommend ordering from this site. If not available let me know before charging me
Pathetic customer service! Literally took my money, confirmed my order, then called the day is should have been delivered to say that they couldn't find a florest to complete my request. Note, this is after they took the money out of my account. It took me 6 calls to get a hold of someone as well. Do not waste your time with this scam of a company.
DO NOT USE THIS COMPANY!
Complete rip off. Absolutely zero customer service. Delivered rotten fruit and told me I got exactly what I ordered.
Dont waste your time or money because you wont get what you paid for, you get what they think is close to what you would like without verify, plus you'll never get everything you bought...
Dont recommend
This company advertises an African Violets Basket. They had the nerve to ship kalanchoe, azalea and assorted green plants to value, as substitutions. How many African Violets in the African Violets Basket? NONE. ZERO. Like ordering a scarf & instead having a pair of mittens of equal or greater value delivered.
Flower shopping is so overpriced for what you get. And it is in USD when I ordered from Canada it never once said it was in US dollars so I placed the order thinking it was $50 but ended up being over $70... complete rip off. Also the flowers are WAY smaller than shown in the pictures. NEVER order from this site.
My order was late so I called to inquire. I was hung up on! Emailed requesting a supervisor call back, which I never received. The delivery finally showed up the next day, incomplete missing the stuffed animal and still no callback. I will never use this company again! I want a refund for the missing items I paid for!
I just wanted to state I'm very disappointed with the delivery I got today. The price on your site was at $55 and I ended up paying $105 after fees and shipping. That was annoying but not the end of the world. The image I select and what my wife got were so different it really is false advertising. Most of the bouquet was leaves and no where near as full as the image. It's about a third of the size not even. The image shown on your site said it was the "normal" bouquet and I paid for the deluxe so I was expecting it to be even better. I'll be pasting this review on to the web but I wanted to give you a chance to see beforehand.
I placed a same day delivery order for a deluxe new baby arrangement. I paid over $113 only to get a call from customer service asking for a home address because the patient was discharged. I called the hospital and the patient to confirm they were still in the hospital. Calls to customer service advised no one to take my call. The flowers will be delivered a day old. Slow response to my emails- I'm looking forward to this company redeeming themselves!
These people are a scam, I ordered flowers and a small teddy bear for my girlfriend to be delivered on her birthday to her work, paid an extra 5.95 to get them there before noon and they never got delivered. Customer service was useless, couldn't speak to a human on the phone, sent an email and they lied over and over again and refused to give my money back, just 5 dollars off my next order, needless to say that's never gonna happen and I beg all of you to not waste your money and order from these scammers, you'll be in the same boat as me... pissed off and out a lot of money.
I ordered a plant for a house warming gift - it arrived totally different to what I had ordered.
I called and explained that I wasnt happy - long story short the plant was replaced with the most beautiful pot plant - I highly recommend Flower Shopping.com they stand behind their product - Foxy T
Honestly should have read reviews before ordering. I paid $100 for some bull crap! I ordered my mom what was supposed to be a big beautiful purple rose bouquet with 5 balloons for her 60th birthday because my kids wanted their Grammy to receive something special by mail. My mom got her flowers and FaceTimed me I was so furious I cried. The flowers look like a grocery store bouquet and the vase had to be a $1 store vase clear glass. The vase I ordered was a purple cube vase. The flowers consisted of cheap mums. The flowers I ordered were majority roses from the image. The description said sensational purple bouquet but nothing about the bouquet was sensational! I also ordered 5 balloons... it came with one half deflated balloon. I mean it literally look like a 5 year old put this bouquet together! I don't think I've ever been so dissatisfied before. I don't recommend this company for anything! Ever! They are refunding me 20% of my order which is nothing! I'm livid. Listen to me when I say this if you scroll threw these reviews and see just a couple good ones, they got lucky there are more negative then positive reviews. Do not order unless you want to be disappointed! If I could have left 0 stars I *******% would have. Horrible service all around!
Do Not Order from this place. My husband spent over $100 dollars just for 3 roses and a couple of carnations and they were a day late.
It is extremely disappointing that their representative called me last week and said that I need to pay extra from what was listed on the website because the local florist was asking for more money. Despite having to pay extra, I specifically asked the representative if my order would be substituted or am I receiving what is displayed on the website to which he told me no other changes were being made to my order. What I received today is definitely not worth the extra money I paid in fact it's not even worth the original price. Just look at the pictures! Whoever you guys went through did a horrible job. This has been an extremely frustrating and disappointing business.
1st photo is what I ordered and 2nd photo is what I received.
Will never do business with them again.
False advertising. We paid over $100 for my mother to recieve Valentine's flowers. What we recieved was nothing like the photo. Almost no roses used, basic vase, height was short. I get substitutions but this is so disappointing. I could get better flowers at a local grocery store. DO NOT buy from them. Where are the roses I paid for?
I bought flowers from them because they said they would be delivered same day. I purchased them and then heard absolutely nothing from them. I sent an email to "customer service" and was rudely told to refer to my confirmation email, which they never sent. I was also informed they won't be delivered until the next day. Glad I paid with Amazon for the protection. Not impressed and won't order from them again. They ruined what should should have been a meaningful gift for someone who lost a loved one.
There are no words to explain the guy who picked up the phone. I am in customer service myself, and NEVER have I ever spoken to someone like this for a job I get paid to do. He was talking over me the entire time, raising his voice at me, and then finally hung up. I literally had to ask him if I was going to be able to get a single word in and he gave me the floor for all of 2 seconds before he cut me off again and then hung up the phone, when I spent 15 minutes on hold. I'm appalled that this person has a job. Seriously. On the Canadian side of things the complaints are the same as mine. I will never order from this place ever again, which is a huge shame, because the arrangement was perfect. Your customer service rep needs to be retrained, monitored, or fired.