FlowerShopping

This flowershopping.com is a fraud scam business. They sell items but don't deliver the same item not even close to the item you bought. Then they say it's acceptable and allowed to substitute the item you expect to have had given to whoever you send the item to. Also then they change your order number I caught that too it was originally a different order number then changed to a different order number! Don't order from this scam business. Even if you pay for the same day before noon fee they do not honor that at all and make up excuses. Who calls a recipient before attempting to deliver the items? They should deliver it if no one answers then leave the card or contact the recipient. After request to speak to the manager they never put one on the phone and tell you bye and hang up then call back they say email them. Thai is a bad company poor service and should not be allowed to have this business online as they scam the heck out of you. You purchase something even upgrade to the largest and get some 20 dollar piece of garbage but you paid 114 dollars for something! Also why do I have two separate order numbers.

This was my 1st and only experience with this company, actually thought I was buying from FTD.
Ordered some flowers for my wife for our 20th anniversary. After I completed the transaction and realized it wasn't FTD, I googled reviews for this company. There are some very bad reviews and lots of complaints filed with BBB. Started to worry that I may have gotten duped out of $75 when I tried calling customer service and got hung up on (maybe just disconnected?) Called back several times and couldn't get another live person.
Well, the flowers arrived as promised and looked just fine, a little less "Full" than they appeared on the website, but wife was happy nonetheless.
Only gave 4 stars because customer service is lacking, although they did reply to both my emails promptly, but sometimes you just want a live person.

My usual go to for online flower purchasing is Canada flowers but I had been disspointed by substititions and delivery delays so I decided to try this site as they were Canadian and a local GTA family business. My checkout price for the delux flowers and delivery was $77 however when I went to pay through paypal I noticed that the price was now $102 in CAD. No where on the site did it mention that the prices were in American USD, nor did I expect this as I looked for a local Canadian site. The arrangment was not worth $102 CAD. I did not proceed with the order as this was beyond my budget. I can drive down to my favourite florist at Broadview and Danforth (across from the Loblaws) and for $50 choose the most beutiful bouquet and have the florist hand tie it, and still have enough money left over to take mt friend out for lunch and pay for the gas to drive the 30km back and forth. Please change all your pricing to CAD.

I sent my sister the deluxe poetry bouquet. It did arrive on time and on that day the blooms were nice enough. Next day the flowers were drooping, petals dropping. By day 2 more than half of the blooms were limp/dead/wasted. My sister is excellent with cut flowers so I'd say it isn't her care or the house temperature/humidity etc. Previous bouquets from elsewhere have lasted a couple of weeks! This was a profound disappointment, especially for over $100 (US). I didn't get to refund it in time (my sister didn't want to disappoint me re: the flowers so I had to pry it out of her). Don't waste your money here.
I recommend going somewhere else - find a florist down the street from your destination (I thought this was a local florist, my bad).

Needed flowers for my Aunt's funeral. The flowers that were delivered were horrible and embarrassing. The they looked nothing like the flowers shown online. The picture showed 13 roses and we got four. The rest of the flowers were old and starting to wilt. The water was dirty and they didn't even put a ribbon on the vase. When I contacted FlowerShopping.com. They just made up excuses and out of a charge of $78 they gave me a $12.82 refund. I will NEVER use them again. Buyer beware.

I ordered a beautiful arrangement for a family member which was supposed to be delivered today at 5:30 pm. At 2:30 pm, I received an email saying that they cannot deliver the flowers and will refund my credit card. There was so explanation as to why this was happening. I have ordered flowers several times online and I have never had a problem.

This was not handled in a timely manner or appropriate manner. Today, they lost a customer which they probably don't even care about, but I spent a lot of time on the site finding the perfect arrangement and now I have to start over.

DO NOT GIVE THIS COMPANY BUSINESS when there are so many more companies who treat their customers with respect.

Goodbye FlowerShopping!

I ordered flowers to go to a friend just out of the hospital in Fort Collins, Colorado.
Every day, for THREE DAYS I got an email with excuses that they couldn't deliver that day, but
Would deliver the NEXT day. For three days in a row. They took my $79.00 which included the
Delivery fee. Fort Collins is a city of 343,000 people with loads of flower shops and delivery
Companies, there is NO EXCUSE. It is now 2 1/2 weeks later AND STILL NO REFUND. I have called
The Attorney Generals office and the FTC, and have sent four emails and three phone calls to this
Company and just automated messages saying they will review my case and get back to me. They don't answer their phones live either. I ended up calling a local flower shop in Fort Collins who delivered two hours later with no problems. DO NOT ORDER FROM THESE PEOPLE.

I ordered what looked like 2 dozen red and pink roses. The description was:
Bright, bejeweled and fabulous... this blushing bouquet is a stylish gift for any birthday! Red roses for love - and pink ones for devoted friendship - are swathed in pink chiffon, and studded with sparkling faux jewels.
Red and pink roses are arranged in a Teleflora red glass cube vase wrapped with pink chiffon and adorned with pink and red faux jewels.

I also ordered a 5 ballon bouquet and paid for delivery to be on a specific day for a birthday.

What was delivered was 6 red roses and 8 carnations in a cheap glass vase with 2 ballons and delivered a day late.

This was their response letting me know that what I received was equivalent in quality.

We appreciate the picture you have sent of the arrangement and apologize that you are unhappy with the delivered item. We've reviewed the picture and our florist followed the substitution policy and recipe promptly, as it states on the website. Our substitution policy is listed on our website & your order confirmation and states, "If the exact flowers, plants or container you have selected are not available we will create a beautiful arrangement with the freshest available flowers or plants. We will only substitute items of equal or higher value." Our florist followed this policy promptly, using more flowers than the recipe calls for and also using full size carnations instead of the mini flowers, the flowers appear healthy so there is nothing we are able to do on this arrangement.

We noticed the florist sent 2 mylar balloons and due to this we will be able to refund you for 2 latex balloons. The value of 2 latex equals to the value of 1 mylar. Please allow a few business days for this refund to apply.

Kindest regards,
Bri

The arrangement I sent to my son and daughter-in-law for the birth of their first child was terrible. They didn't send what I ordered, the flowers were wilted and they only offered 20% back. Would never order from them again.

The "family owned business" is a scam! They deliver flowers that look nothing like the photos on the internet! DONT FALL FOR THE SCAM! I have photos of what i ordered and what i received. They should be embarrassed.

Did not get what I ordered - was charged for early deliver and tiny arrangement didn't arive until 4:00 pm. The mylar Happy Birthday balloon was bigger than the arrangement. I got carnations instead of posies. Will never use this site again. NOT HAPPY AT ALL.

I ordered an arrangement for delivery on Feb. 28th. I paid for same day delivery. It is now March 2 and still not delivered and no communication as to the status of my order. Cancelled the order today and am waiting a full refund! Never use this company!

Flower shopping has the worst customer service I have ever experienced! They have you pay extra fees for same day delivery and do not follow through. They don't contact you or anything. They will not give you a cancellation receipt or your money back. I have been waiting two weeks for my money back. I will not recommend anyone shop with them. I would rather get flowers from the trash than them! If I could give them zero stars I would!

Ordering process was easy, and although I paid for rush delivery the Oder didn't show up on time…. I was offered a credit towards my next purchase and the rush order charges were deducted from my order. The customer response time was satisfactory. After sever emails I was sent an image of the delivery. Thank you for your follow-through, earned a 5 star in my books!

I ordered a week in a half ago and they charged my card and my mother never got her flowers. They emailed me saying it was delivered but wasnt! Ive been calling constantly to tey to get someone on the phone and there is no human contact just stupid machines! It is sooo inefficient and im feeling they have done this many times and may even be a scam! I just cant get any info from them at all! My mothers bday was yesterday and i had to call her to adk if she got anything! Nothing and calling this morning nothing! Dont go to this site! I may have been scammed out of $122! Terrible service!

I sent flowers to a friend for a death/sympathy. I received an email saying they were delivered. She has a Ring and they weren't delivered. I submitted a complaint and I never heard back. Don't trust this company. I don't think they ate legit.

Horrible! I orderd the Possibly Pink Arrangement (IMAGE RIGHT)and what was delivered looking nothing like the arrangement - cheap and wilted flowers, differernt shape and color vase- no arrangment- no lilies at all (IMAGE LEFT). I complained and they tried to offer me a 15% refund and tell me that the flowers were "close" to what the picture showed. This place is a fraud - Bait and Switch operation. DO NOT ORDER flowers from this site. I have already reported them the Better Business Bureau and you can see all of their complaints. They need to be shut down.