FlowerShopping

Order placed on Thursday before Mother's Day with AVAS Flowers. They kept changing the order and delivery date. Still promising they'd be delivered by Sunday. Saturday they changed delivery date to Tuesday with a discount for the delay. Received a text on Monday stating the order would be cancelled. Sorry Mother
Avas did not come thru with their services and didn't give the time to go find a reputable company.
AVAS FLOWERS WHAT A JOKE!

Ordered flowers for Mothers Day that were never received. Never got a response from customer service. In fact the customer service line was closed on the day after Mother's Day. Stay away!

My girls picked out a beautiful dahlia and roses bouquet for me for Mother's Day. They were severely disappointed when I received carnations and cheap fillers. A definite scam and would tell anyone to call their local florist directly. Horrible!

Despite booking my mother's flower order in April for a May 6th delivery, my flowers were not delivered by Mother's Day May 8th. Emails to flowershopping.com inquiring about my missing order on May 6th and 7th were met with automated canned responses. Their follow call to me at 4:45 PM on Mother's day was to let me know that they didn't know what happened to my order but would try to get it out on Monday the 10th. Don't trust your order to them. Their customer service leaves much to be desired.

. I WILL NOT BE *******@flowershopping.com again. I placed two orders total $143 what was received was a joke! They only agreed to a 15% credit on the $80 order and 25% on the $63 order. The $63 was supposed to be a pink spray of roses, it was basically an $8 rose assortment from a local grocery in a $1 mason jar. The baby block ($80) was very disappointing for my daughter's first Mother's Day, I wanted to make a special statement... the arrangement was very sparse, the container was dirty and chipped... when I sent pictures to document, this was their reply:
For order ******* - the Spray Roses are Pink arrangement, we have reviewed the picture and do not find our florist filled to the correct value. Due to this, and for your unhappiness we are able to credit back 25% off the product price.
For order ******* - Baby's First Block - we do find this is filled to the correct value, following our substitution policy. Our florist used full size roses in place of spray roses, which are an equal value. However for your unhappiness we are able to credit back 15% off the product price.

My response: Well, I guess it is what it is, this does not make me happy by any means, but if that is all you are going to offer, then I accept, but I will look for a more reliable source for future orders. Seriously, the $80 arrangement is a joke, especially with the dirty chipped container. The pink arrangement is an $8 spray of flowers in a $1 mason jar... be prepared for a social media review... So I am making good on my word. Both arrangements have more green filler than flowers, I would have been happy if they offered to resend them, I was not looking for a freebie, just what I paid for. So again, I do NOT *******@flowershopping.com.

I decided to use FlowerShopping for my mother's birthday since I am hours away and not able to be there for her special day. After ordering, it was confirmed that my order would be delivered after noon on the day of my delivery. I did not hear anything regarding delivery status or delivery confirmation so I called the store for information. I was informed, via my phone call, (at 5:00pm the day of my delivery) that the store would not be able to delivery my flowers. I was given no reason as to why delivery could be completed, nor was I told anything regarding the change of my delivery. I ultimately cancelled my order due to spending almost $100 and the unprofessional lack of communication.

The floral pieces on the webite are truly gorgeous but I would NOT recommend using FlowerShopping services for your floral arrangement needs. I am highly disappointed and upset with these outcomes and hope that they change their policies on communication and promising deliveries when they cannot be fufilled.

It must have been a nice surprise for my daughter, who is in the States. I live in romania
I ordered a PREMIUM bouquet that is not cheap at all, with a medium box of chocolate and balloons. I paid for the order to arrive before 12 pm. And, surprise... the order arrived very late, of course, somewhere after 13-14pm. A very, very small bouquet, with a very small vase, without chocolate, without balloons. A maximum mockery of the clients, I have never seen anything like it... Totally unprofessional... I was speechless. According to me, so 0 stars, but it does not exist!

I paid $122.00 for flowers that were never delivered and Flowershopping.com refuses to refund me. They sent me a pic of a guy on a loading dock as verification the flowers were delivered yet I purchased black balloons with the flowers and there aren't any present (see pic). Additionally, the hospital dock workers do not wear these clothing. Finally, the hospital and recipient never saw the flowers. I am filing a fraud case.

Best friend in hospital. 9:00am put in an order for DELUXE Be Happy Bouquet. Paid for rush service. They called when rush service had passed and asked me if they could deliver next day. Friend is leaving hospital next day. I'm at work and it's already late afternoon. I said go ahead, woman on phone said they'd refund me the rush service. In the end after I wrote to complain about the bouquet, got an email that stated they refuse to refund me the rush service $ because I said Ok to the woman on the phone the day before. The bouquet she got had an extra rose and two extra daisies. Refused to refund me $ amount between "As shown" and 'Deluxe". Will never order from them again. Gave them one star because I couldn't give less. Craptastic service and company. DON'T buy from them.

Been in customer service for years and this company has the WORST customer service. I placed an order and while that process went smooth, I could not for the life of me call and get someone to confirm my order or send me a purchase receipt. I called back over 15 times in a week and a half to try and get a hold of someone in customer service for an update - NOTHING. I kept getting pushed through to a robot telling me no one was available to talk to me. For a business that's looking to build trust and helping to grow and develop, they suck at taking care of their customers. There is no way that every single time I called (at all times of the day) they were busy and unable to pick up a call or REPLY TO MY EMAILS. Completely unacceptable. 1 star is being generous in my opinion.

I order flowers for my friend's funeral starting at 1 pm. If you want a guarantee of morning deliver, you need to pay extra. I did not pay for that because I wrote "starting at 1pm" so I did not need a morning dliver. However, the flowers delivered at "4 pm"! The funeral had been over.

I live in Canada and ordered flowers for Mom's Birthday who lives in Canada. I believed I was dealing with a Canadian organisation.The order was placed and delivered. The invoice was dispatched via E-Mail. Confirmed the amount. Surprise! Surprise! The charge to my credit card exceeded the invoice by more then $20. Called customer service difference was the rate of exchange. Not once was I told price was US $. Customer service advised me read the website. Canadians be aware! Ron McIntyre. Order number *******

So first I bought flowers and paid 6 bucks for a before noon delivery. I got confirmation at 3:15 pm that it had been delivered. Asked my sister no delivery happened. So called they never delivered it. They ended up delivering it day after her bday( I ordered a week in advance) I ordered a very special flower they gave me a completely different flower bouquet not close at all. They said they have right to change it if needed... um it wasn't even close and no notification. Why pick out anything. Awful service do not go

Beware! If the item you choose is not available, they don't contact you, they decide what they are going to send and it's not comparable to what I ordered. If an item isn't available don't put it one the website/say out of stock. Let me choose something else. I ordered the pothos (1st photo) which is in a large ceramic pot. A corn plant was sent, and these are cheap plants. They said that they sent 8" plant for a 10" plant; just know Chandler and Lisa, bigger doesn't mean better and the $135 I spent, I could have got 2 corn plants. I won't be ordering from your establishment again. I'll let my family in Lansing know to steer clear of your business.

Terrible customer service. Failed to deliver and didn't even contact me with how to get it to the recipient. Says they won't give full refund either. Terrible horrible scumy company.

You are buying from an American company and will be charged in American dollars even though your in Canada. You will be mislead into thinking your total is in Canadian funds, as it should be, after all, you are in Canada, the delivery address is in Canada, the flowers are in Canada, the store is in Canada and your paying in Canada! I would imagine if this transaction had absolutely anything to do with the USA they would/should make it perfectly clear that you will be paying an addition 25% surcharge on your purchase because they are going to charge you in American dollars but not tell you until you see your cc statement and then call and get told there is nothing they want to do about it. This is 100% done intentionally to rip you off! KEEP your money out of these peoples hands. Order from the local mom and pops.

I ordered a nice basket arrangement of African Violets and Ivy for a funeral service. I did NOT get that! They sent 6 purple tulips in a glass vase. The arrangement did not meet up to the basket arrangement that I paid for. Very disappointed in picking this company. First and last time doing business with them ever. I have included pictures of what I ordered and what I got.