FlowerShopping

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FlowerShopping
flowershopping.com

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These tips are generated by AI, based on customer reviews from the past year

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FlowerShopping Reviews Summary

Positive Highlights

  • The website offers a wide range of flower arrangements and gifts for various occasions.
  • The business has been family owned since 1910, suggesting a long history in the industry.

Negative Highlights

  • Delivered arrangements often differ significantly from the online photos and descriptions.
  • Customer service is frequently unhelpful, with issues tracking orders and obtaining refunds.
  • After ordering, some customers are asked to pay extra fees to secure delivery.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jan 2, 2026

: this company is deceptive. The flower delivered do not match what was purchased and they will not issue a refund. I purchased the deluxe arrangement and received an arrangement with little to no flowers for $160.00

Feb 15, 2026

My husband ordered flowers from this website to surprise me on valentines day. When i didn't receive anything i had to call them to make sure when they will deliver them. I called them 3 times and spoke with 3 different agents all of them saying that they cant track the order and they will give my number to the florist and he will give me the updates and since its valentines day they are busy and they will probably do the delivery at 7 pm. Nobody called me and i didn't receive anything.

Sep 23, 2025

So what I ordered would have been a beautiful and simple bouquet for my mother's birthday. What was delivered was a messy haphazard looking bunch of flowers that I would by no means call an arrangement. I ordered the premium bouquet and the total cost even with the discount was $103.77 The replacement for the Victorian Teacup was in my opinion an ugly teapot with a big gaudy pink rose on it. If what was sent was the listing photo I would have never purchased it. I ordered the Teleflora's Victorian Teacup Bouquet - Premium "Delivery/Substitution Policy - If the exact flowers or container you have selected are not available we will create a beautiful bouquet with the freshest available flowers. We will only substitute items of equal or higher value." That is laughable, what was sent was a gaudy mess of flowers that looked nothing like the online listing.

Dec 10, 2025

I order flowers for my mother birthday. I had them to be delivered on her birthday. When the day arrived I received a call that they were unable to to secure a florist that could deliver my flowers and they have to deliver tomorrow. I was annoyed as they called me mid day to let me know this. They said they were able to to find someone but it would be 10.00 more. I already paid 83.00 for these flowers. Of that 83.00 $20.00 of it was a handling fee. I told them I wasn't going to do that and they said ok we will continue to try and give you a call back. They never called me back but the following day my mom send me a photo of what she got. The arrangement was not even close to what I ordered. The arrangement looked awful and my mother said some of the flower were brown. When I called customer service they reach out to to florist and I was told that they provided their nicest vase and that champagne rose sometimes look brown, and the arrangement was put together tightly. Again the original item I ordered was flowers in a Victorian tea cup. I picked this arrangement because my mom loves victorian tea cups like this as her mother use to collect them. I was offered 20% off my order, which I feel was insulting since this wasn't even what I ordered. When I escalated this I was offered 25% off the total of the flowers, which was basically 14.00. I have learned my lesson and will never use this service again. I would caution anyone looking to use this service. Best best call a flower company that is local.

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Reviews that mention popular topics
Maryland
1 review
0 helpful votes
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Not even close to what I ordered
July 8, 2022

I ordered flowers. This one pic is the "as shown". I ordered the premium and paid $30 extra... these aren't even close to the same flowers!

Date of experience: July 8, 2022
North Carolina
1 review
0 helpful votes
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NEVER ORDER FROM THIS JOINT
July 8, 2022

Don't EVER... EVER order from this company. I paid a rush fee on Wednesday on top of a $19 delivery fee to be delivered before 10 a.m. Thursday! I get a call AFTER 5 p.m. it wasn't and can't be delivered Thursday... so I can't get it anywhere else. When I asked for the delivery fees to be lifted but they refused. I was assured they would be delivered by 10 a.m. now on Friday and received a call Friday morning at 10:45 it can even be delivered today before the funeral. DO NOT ORDER FROM THIS STEALING WEBSITE!

Date of experience: July 8, 2022
Virginia
1 review
0 helpful votes
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The order was not delivered on time. After persistent research for a human contact it was explained that there was a glitch in their delivery system and flowers were delivered.

Date of experience: July 8, 2022
Nebraska
1 review
1 helpful vote
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Worthless outfit
July 7, 2022

You had better have my total money back in my account asap tomorrow morning... 07/07/2022... you failed to deliver my order by noon as per paying extra for but you never even had them there by 10:30 this evening as I am typing this... so a full refund had better be posted Pronto... I no longer want any business doings with you... her birthday only comes one day a year n you $#*!ed it up for her... still waiting on the refund

Date of experience: July 7, 2022
Michigan
1 review
0 helpful votes
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Our daughter ordered flowers for my wife's birthday. We really like bird of paradise and it has a very special meaning. She ordered not just the bird of paradise (pictured), she paid for a premium arrangement to make her mom's day special. What was delivered made the day a disaster. No bird of paradise, nothing extra and nothing that resembles the picture(see other picture... you know without the bird of paradise). The company offered a 15% discount and then a 25% discount. To be clear, a discount was never requested; the only resolution is a full refund for the massive mistake.
I cannot believe any company would steal money like this and for any florist to take such an order and fill it with anything other than the main flowers. You cannot replace a bird of paradise flower. You cannot pass off other flowers and some terrible attempt at a similar arrangement without bird of paradise flowers. You cannot believe that people will accept the fine print of flower substitutions. These things are not comparable.
This company should receive no more business from anyone. If they cannot require full refund from the florist for such a disgrace.

Date of experience: June 30, 2022
Minnesota
1 review
0 helpful votes
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Never delivered flowers
June 29, 2022

I ordered flowers for delivery yesterday. They did not deliver. They said they would today. But 30min ago my sister called me to say that DoorDash was downstairs and had something for her. When she got there, they had left, with the flowers. If I'd known they were going to farm it out to another company, and it was DoorDash, I would not have used them. Their customer service is also, almost, non-existent.

Date of experience: June 29, 2022
South Carolina
1 review
0 helpful votes
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SHOP ELSEWHERE
June 28, 2022

The company failed to deliver the same day as charged and did not communicate it with me. I was offered a refund on the same day delivery and an upgraded arrangement. The upgrade did not happen and the arrangement was not delivered until the end of the day 2 days later. Save yourself the headache and frustration and shop with another floral company.

Date of experience: June 28, 2022
Texas
1 review
2 helpful votes
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Funeral Spray review
June 18, 2022

Purchased a funeral spray for a family member. Was not able to attend due to distance and time needed to make it. Paid extra for early delivery to funeral home. Family members advised it was first- on time and second- the spray was beautiful according to family members who were able to attend. Was happy it was on time and beautiful. Thanks again, will recommend this site to others.

Date of experience: June 17, 2022
Wisconsin
1 review
0 helpful votes
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"BETTER THAN I EXPECTED"
June 17, 2022

I see that some people have had a bad experience with Flowershopping.com. I guess I hit it lucky. This is my second time ordering from them and I have no compliant. In fact, I ordered the gladiola spray for a funeral that was better than I expected. The flowers were fresh and beautiful. I was going to order from the funeral parlors website but instead I saved about $50 and got a way better arrangement. I'm a happy shopper.

Date of experience: June 16, 2022
Oklahoma
1 review
0 helpful votes
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My wife was very happy!
June 16, 2022

Flowers for my wife were delivered on time, and they even hand wrote the little poem I wrote for her. Wonderful service.

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Farce!
June 5, 2022

My coworkers and I ordered a sympathy plant for somebody who would lost her mother. She received an arrangement of succulents rather than The lily and ivy plant arrangement that was ordered. Coming from someone who hates succulents you can imagine my disappointment when I heard what was delivered to her. The company does communicate with you but the resolution is a whopping 10% refund to your account which I find to be insulting and appalling. Beware of this company!

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
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Did not send my flowers
June 4, 2022

I order mother's day flowers -- a charge of $56 back in May, and this company charged me, but we never received the flowers. I emailed them, as I couldn't find any phone number to call. Never heard back from them, so I did a chargeback.

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
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Excellent
June 5, 2022

Flowers were beautiful and sent to relative on time--even though I called at the last minute!
The merchant was friendly and helpful in deciding what to send.

Date of experience: June 4, 2022
Canada
1 review
0 helpful votes
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Flower delivery for a birthday.
June 1, 2022

The flowers were beautiful and your delivery was amazing.
Thank you for your wonderful service.
Kind regards
Elizabeth Swart

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Good service!
June 1, 2022

Flowers were received by the recipient. No complaints. Job well done! Will order again in the future!

Date of experience: May 31, 2022
California
2 reviews
0 helpful votes
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Great job
June 1, 2022

The person i sent the flowers to loved them. Thank you very much. Excellent job! If I need flowers again I will make sure I order thru you.

Date of experience: May 31, 2022
Michigan
1 review
0 helpful votes
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Horrible, horrible, horrible and did I say horrible? A couple years ago we ordered flowers from them for a funeral and the flowers arrived after the funeral was over which they then blamed on the florist that they sent it to so we assumed it was not their fault and made the mistake of ordering with them again this week for another funeral of a close friend. Unfortunately history was to repeat itself and the flowers did not show up at the funeral last night or today! When I called them their response was well none of the local florists that they sent the order to were able to fulfill the order and they "guess" that they forgot to let us know?!?! So instead of me being able to re-order flowers for a friends funeral we stood there not only embarrassed but feeling terrible that we did not have a floral arrangement for a friends funeral. Once is an accident twice is negligence and just poor business practices. If you have a florist that is not fulfilling orders or communicating with your clients it's time to get rid of that florist but they do not. So now With the funeral over about an hour ago I'm not sure how I'm going to fix the situation and I don't know that I can?!?! They really didn't care. Their apology was meager at best. They acted like they really did something because they refunded my money for flowers I never got. Save your time and your money if this happened to me twice it will happen to you at some point.

Date of experience: May 27, 2022
Florida
3 reviews
1 helpful vote
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Do NOT use this company!
May 17, 2022

I ordered flowers on this company's website and what I received looked nothing like the picture of the bouquet I purchased. (The picture on the left is what I ordered and the one on the right is what was delivered.) Complaints to the company's customer service department has all gone unanswered and, at this point, I don't think I'm going to hear anything back from them. Save your money and order from a different company!

Date of experience: May 17, 2022
Canada
1 review
0 helpful votes
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Terrible!
May 15, 2022

I placed an order to send a box of flower today. It was very very important for me to get them delivered today. I paid extra so they can deliver it today but it's 11 pm and the flowers haven't been delivered yet. They don't have w good customer service too.
They ruined my reputation and one of my most important occasions.
I recommend sendflowers.com. They have 24hr customer service.

Date of experience: May 14, 2022
Wisconsin
1 review
0 helpful votes
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Mothers day Flowers
May 11, 2022

Don't use this company. I ordered flowers on the 4th of May for Mothers day on the 8th. They were supose to be delivered by the 7th. Never showed up. Tried calling their customer service line several times and all I got was a recording. Finally got thru to them on the 10th of May and all they said was they were sorry they couldn't get them delivered because they were too busy. They sure took my money real fast. Still waiting for a refund.

Date of experience: May 10, 2022