: this company is deceptive. The flower delivered do not match what was purchased and they will not issue a refund. I purchased the deluxe arrangement and received an arrangement with little to no flowers for $160.00
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I ordered flowers. This one pic is the "as shown". I ordered the premium and paid $30 extra... these aren't even close to the same flowers!
Don't EVER... EVER order from this company. I paid a rush fee on Wednesday on top of a $19 delivery fee to be delivered before 10 a.m. Thursday! I get a call AFTER 5 p.m. it wasn't and can't be delivered Thursday... so I can't get it anywhere else. When I asked for the delivery fees to be lifted but they refused. I was assured they would be delivered by 10 a.m. now on Friday and received a call Friday morning at 10:45 it can even be delivered today before the funeral. DO NOT ORDER FROM THIS STEALING WEBSITE!
The order was not delivered on time. After persistent research for a human contact it was explained that there was a glitch in their delivery system and flowers were delivered.
You had better have my total money back in my account asap tomorrow morning... 07/07/2022... you failed to deliver my order by noon as per paying extra for but you never even had them there by 10:30 this evening as I am typing this... so a full refund had better be posted Pronto... I no longer want any business doings with you... her birthday only comes one day a year n you $#*!ed it up for her... still waiting on the refund
Our daughter ordered flowers for my wife's birthday. We really like bird of paradise and it has a very special meaning. She ordered not just the bird of paradise (pictured), she paid for a premium arrangement to make her mom's day special. What was delivered made the day a disaster. No bird of paradise, nothing extra and nothing that resembles the picture(see other picture... you know without the bird of paradise). The company offered a 15% discount and then a 25% discount. To be clear, a discount was never requested; the only resolution is a full refund for the massive mistake.
I cannot believe any company would steal money like this and for any florist to take such an order and fill it with anything other than the main flowers. You cannot replace a bird of paradise flower. You cannot pass off other flowers and some terrible attempt at a similar arrangement without bird of paradise flowers. You cannot believe that people will accept the fine print of flower substitutions. These things are not comparable.
This company should receive no more business from anyone. If they cannot require full refund from the florist for such a disgrace.
I ordered flowers for delivery yesterday. They did not deliver. They said they would today. But 30min ago my sister called me to say that DoorDash was downstairs and had something for her. When she got there, they had left, with the flowers. If I'd known they were going to farm it out to another company, and it was DoorDash, I would not have used them. Their customer service is also, almost, non-existent.
The company failed to deliver the same day as charged and did not communicate it with me. I was offered a refund on the same day delivery and an upgraded arrangement. The upgrade did not happen and the arrangement was not delivered until the end of the day 2 days later. Save yourself the headache and frustration and shop with another floral company.
Purchased a funeral spray for a family member. Was not able to attend due to distance and time needed to make it. Paid extra for early delivery to funeral home. Family members advised it was first- on time and second- the spray was beautiful according to family members who were able to attend. Was happy it was on time and beautiful. Thanks again, will recommend this site to others.
I see that some people have had a bad experience with Flowershopping.com. I guess I hit it lucky. This is my second time ordering from them and I have no compliant. In fact, I ordered the gladiola spray for a funeral that was better than I expected. The flowers were fresh and beautiful. I was going to order from the funeral parlors website but instead I saved about $50 and got a way better arrangement. I'm a happy shopper.
Flowers for my wife were delivered on time, and they even hand wrote the little poem I wrote for her. Wonderful service.
My coworkers and I ordered a sympathy plant for somebody who would lost her mother. She received an arrangement of succulents rather than The lily and ivy plant arrangement that was ordered. Coming from someone who hates succulents you can imagine my disappointment when I heard what was delivered to her. The company does communicate with you but the resolution is a whopping 10% refund to your account which I find to be insulting and appalling. Beware of this company!
I order mother's day flowers -- a charge of $56 back in May, and this company charged me, but we never received the flowers. I emailed them, as I couldn't find any phone number to call. Never heard back from them, so I did a chargeback.
Flowers were beautiful and sent to relative on time--even though I called at the last minute!
The merchant was friendly and helpful in deciding what to send.
The flowers were beautiful and your delivery was amazing.
Thank you for your wonderful service.
Kind regards
Elizabeth Swart
Flowers were received by the recipient. No complaints. Job well done! Will order again in the future!
The person i sent the flowers to loved them. Thank you very much. Excellent job! If I need flowers again I will make sure I order thru you.
Horrible, horrible, horrible and did I say horrible? A couple years ago we ordered flowers from them for a funeral and the flowers arrived after the funeral was over which they then blamed on the florist that they sent it to so we assumed it was not their fault and made the mistake of ordering with them again this week for another funeral of a close friend. Unfortunately history was to repeat itself and the flowers did not show up at the funeral last night or today! When I called them their response was well none of the local florists that they sent the order to were able to fulfill the order and they "guess" that they forgot to let us know?!?! So instead of me being able to re-order flowers for a friends funeral we stood there not only embarrassed but feeling terrible that we did not have a floral arrangement for a friends funeral. Once is an accident twice is negligence and just poor business practices. If you have a florist that is not fulfilling orders or communicating with your clients it's time to get rid of that florist but they do not. So now With the funeral over about an hour ago I'm not sure how I'm going to fix the situation and I don't know that I can?!?! They really didn't care. Their apology was meager at best. They acted like they really did something because they refunded my money for flowers I never got. Save your time and your money if this happened to me twice it will happen to you at some point.
I ordered flowers on this company's website and what I received looked nothing like the picture of the bouquet I purchased. (The picture on the left is what I ordered and the one on the right is what was delivered.) Complaints to the company's customer service department has all gone unanswered and, at this point, I don't think I'm going to hear anything back from them. Save your money and order from a different company!
I placed an order to send a box of flower today. It was very very important for me to get them delivered today. I paid extra so they can deliver it today but it's 11 pm and the flowers haven't been delivered yet. They don't have w good customer service too.
They ruined my reputation and one of my most important occasions.
I recommend sendflowers.com. They have 24hr customer service.
Don't use this company. I ordered flowers on the 4th of May for Mothers day on the 8th. They were supose to be delivered by the 7th. Never showed up. Tried calling their customer service line several times and all I got was a recording. Finally got thru to them on the 10th of May and all they said was they were sorry they couldn't get them delivered because they were too busy. They sure took my money real fast. Still waiting for a refund.